Reference, User Services & Library Instruction

On-DemandWebinar
Libraries are for everyone. Learn why and how developing programs for patrons with intellectual, cognitive, and/or developmental disabilities will benefit your library. This session discusses how to structure such programs and offer a range of content for audiences from children to adults. Librarians can offer these programs without advanced specialized education; community members and families will respond with enthusiasm and gratitude. Make your library programs for everyone, too.
Self-PacedeCourseAttendance Cert.
In this class, participants will review the skills and experiences needed to be an exemplary project managers in a library organization. Interactive and dynamic activities such as discussions, reading assignments, and class exercises will accompany each week’s lectures. The four-part topical tour of project management will cumulate with a final project. The course is self-paced.
On-DemandWebinarFree!
PLA is committed to providing information on the rapidly evolving situation with COVID-19 to PLA members and others working in public libraries. This series of free webinars, originally presented March 26–April 23, 2020, featured updates on the current status of the pandemic, examples of how libraries are dealing with closures and serving their communities virtually, and opportunities to share and learn from each other.
LiveWebinar
PIE-J: The Presentation & Identification of E-Journals is a NISO Recommended Practice that provides guidance to e-journal publishers and providers. This presentation will provide an overview of the PIE-J guidelines that relate to holdings/coverage data, with examples, and will provide methods that librarians can use to report holdings problems to publishers and providers.
On-DemandWebinar
If you’re interested in learning more about screencasts and hearing tips on how to create them, this is the perfect on-demand webinar for you! Screencasts are excellent tools for demonstrating software, teaching computer skills, and visually sharing step-by-step navigation of websites and databases. They can be a powerful tool for all sizes of public libraries. Come learn how to design and produce killer screencasts for staff and public use, whether your targeted audience is a single person or an entire community.
Self-PacedeCourseAttendance Cert.
This course will cover both foundational elements of marketing and outreach and specific tools. During the first week, each participant will be encouraged to pick a library (their own or another library of a type of interest to them) and base their work on that library throughout the course so that they can develop a portfolio of skills and materials to use in the future. At the same time, they will be asked a few other basic questions so that later course content can be customized to the interests and needs of the participants. The course content will be broken up into six weeks.
LiveWebinar
Presenters are representatives from the three initial Centers of Excellence libraries for the Collaborative Federal Depository Program and will provide a general overview of the program while discussing some of the benefits, challenges and outcomes of developing a COE collection.
On-DemandWebinar
The mercurial state of public libraries’ relationship with e-books and their publishers is not always an easy issue to understand. This one-hour, on-demand webinar features a discussion of the current state of e-books with regards to public libraries and the publishing industry. Points cover current and best practices as well as what will be coming down the pike.
On-DemandWebinar
Libraries in suburban communities are seeing a rise in homelessness, and many staff are unprepared to handle the needs of this population. We look at situations that have occurred at Mid-Continent (Missouri) Public Library and steps that we took to train staff in ways to serve the needs of this demographic, from locating social services resources to de-escalation techniques. We discuss easy to implement training and techniques for libraries of all sizes.
LiveWebinar
The business education is facing new trends in creating engaged and collegiate environment, enhancing data-driven decision making, developing new education models such as experiential learning, integrating new technology to support greater customization and specialization, and designing curriculums around the trending topics on corporate social responsibility, entrepreneurship, leadership and globalization. How can business librarians respond to these trends and shift our roles to meet new challenges? This webinar will address these key questions and introduce some good practices in the field.