Reference, User Services & Library Instruction

Self-PacedeCourseAttendance Cert.
Students will learn to use the Instructional Design Process and apply it effectively to library instruction which includes: indentifying instructional problems, learner analysis, task analysis, defining instructional objectives, sequencing content, identifying instructional strategies, message design, instructional delivery, and evaluation instruments. This course will utilize the Morrison, Ross, and KEMP Instructional Design Model.
LiveWebinar
This is part 1 in the two-part series on Library of Congress Subject Headings. Topics covered in this introductory session will include the history and principles of the LCSH vocabulary, the basics of content analysis, how to assign main headings and to build structured headings with topical free-floating subdivisions, and tools, such as the Subject Headings Manual, that support these activities.
LiveWebinar
This session will focus on the selection and construction of LC Classification (LCC) call numbers for literature, maps and atlases, and moving images, including the construction of cutters for literary works and juvenile belle lettres.
LiveWebinar
This session will briefly introduce the history of LC Classification (LCC) and the general principles of classification. Participants will be introduced to the Classification and Shelflisting Manual and learn how to make use of Classification Web, Authorities.loc.gov, freely-available LCC schedules, and LC cutters.
Self-PacedeCourseAttendance Cert.
Far too often today, people say our profession is dying. This course teaches participants that marketing and promotions can help us better serve our patrons in the 21st century, and improve awareness and regard for our profession. Marketing in the 21st century library is a four week course designed for MLS candidates, graduates, librarians and paraprofessionals who are charged with creating marketing and promotions plans. It will highlight the overall importance of using marketing and promotions to increase awareness and plan for the future.
On-DemandWebinarFree!
As libraries are expanding their online efforts in response to COVID-19, library and program outcomes should also shift in order to build the strongest and most impactful instruction. In-person opportunities often bring with them advantages of seeing patrons reactions to learning and subsequent micro-improvements that can be made to improve a program. Without “seeing” a full room, presenters are more limited in their ability to understand how participants are responding.
On-DemandWebinar
You’ve heard it—reference transactions are down. Expensive resources aren’t used. Librarians feel their skills are underutilized. What can we do? Don’t give up! Innovative libraries are finding ways to revitalize their reference departments by shifting attitudes, changing their collection philosophies and service models, and pioneering new services. Learn proven methods for reinvigorating reference service and find out what you can do to make reference one of the centerpieces of your library again.
On-DemandWebinar
Learn how to grow beyond traditional programming and implement new approaches perfect for your library. Understand how to introduce unique programs to better engage your community without putting too much stress on the budget. This on-demand webinar presents approaches to reinvigorate classic programs by creatively integrating technology, stealthily provide skill building and learning opportunities, and highlight existing library services—all in a fun, interactive environment.
LiveWebinarAttendance Cert.
This webinar is designed to provide library staff with the tools and skills needed to be able to help library customers who do not speak English. From no-tech to high-tech, it will provide library staff with multiple resource options for when a "language barrier" situation arises at the reference desk, customer service desk, or on the phone. You will gain confidence in your ability to successfully work through a "language barrier" situation and help the customer get to yes!
In this webcast for librarians in all types of libraries, Sue Polanka, Head, Reference and Instruction, Wright State University, Dayton, Ohio, and Chair of the Reference Books Bulletin Editorial Board, talks about the value and potential of interactive features, and representatives from Encyclopaedia Britannica, World Book, ABC-CLIO, and Paratext demonstrate their newest interactive features and give us a preview of what’s coming next.