Originally aired December 10, 2010
How do you bridge the gap?
* 53% of libraries report that staff do not have the necessary skills to meet patron e-government needs.
* Public library staff report that helping citizens interact with government agencies and access e-government resources is the second most critical service they offer, after providing services to job seekers.
For ready-to-implement ideas, attend this new webinar, co-sponsored by American Libraries, the ALA Office for Research & Statistics, and the ALA Washington Office.
Attend and learn how to
* Use new e-government resources and data to help patrons
* Develop and market e-government partnerships
* Address key challenges to meeting patron e-gov demands
* Use e-gov data to make the case for your library
Instructors:* (moderator) Judy Hoffman, Project Manager, American Library Association, Office for Research and Statistics
* Nancy Fredericks, e-government librarian, Pasco County Public Library (Florida)
* John Bertot, Director, Center for Library & Information Innovation, University of Maryland
* Bill Sudduth, Head, Government Information and Microforms, Newspapers and Maps, University of South Carolina; contributor to Managing Electronic Government Information in Libraries: Issues and Practices (ALA Editions)
How to RegisterWatch the archive at:
Credits &/or CEUsNo
Judith Hoffman firstname.lastname@example.org