Leadership & Management

On-DemandWebinar
Learn how to make any weeding project a public relations dream! In this on-demand webinar, Holly Hibner and Mary Kelly discuss communication, transparency, and timing. Get the staff and patrons on board, be clear with your weeding plan, and set a pace that allows for careful decision making. They also talk about how to dispose of weeded materials properly and respectfully. No one wants their library in the headlines for a weeding fiasco, so learn how to weed smart! — PREVIEW AVAILABLE
Self-PacedeCourseAttendance Cert.
As part of the learning process, all participants will join in discussions and complete short assignments in order to receive CE credits. Additionally, you will be provided an opportunity to research the literature specific to your own professional. All students will also complete a series of short answer questions and a small final project.
On-DemandWebinarAttendance Cert.
Friends are wonderful assets to their libraries... until they're not! Sadly, some Friends groups fall into cliques, start demanding to determine how the money is spent, start believing that they "own" the money raised rather than understanding their role as "trustees" of the money, and even start wanting a say in the library’s governance and/or operations.
On-DemandWebinarFree!
Are you starting a partnership or have an existing partnership and want to measure the results of your combined efforts? A collaborative partnership is about having a common goal around better serving the ever-changing needs of your community and measuring outcomes can help you and your partner identify better ways to align your work to deliver more impactful community-based services. This on-demand webinar focuses on how to plan for collaborative outcome measurement with a partner, with a focus on partnerships between libraries and schools to stop the summer slide.
Self-PacedeCourseAttendance Cert.
In this class, participants will review the skills and experiences needed to be exemplary project managers in a library organization. Interactive and dynamic activities such as discussions, reading assignments, and class exercises will accompany each week’s lectures. The four-part topical tour of project management will culminate with a final project based on project management principles. The course is self-paced.
Self-PacedeCourseAttendance Cert.
In this class, participants will review the skills and experiences needed to be exemplary project managers in a library organization. Interactive and dynamic activities such as discussions, reading assignments, and class exercises will accompany each week’s lectures. The four-part topical tour of project management will culminate with a final project based on project management principles. The course is self-paced.
Self-PacedeCourseAttendance Cert.
Need help managing projects in your library? Want to become a manager or are early in your management career? Don't have a lot of patrons taking advantage of your library offerings? If you answered yes, this three-part eCourse strategy series is for you! First in the series is Project Management in Libraries; Review the skills and experiences needed to be an exemplary project manager. Second up, Who Manages, Who Leads?; A dive into practical working knowledge for a prospective, new or current manager.
Self-PacedeCourseAttendance Cert.
Need help managing projects in your library? Want to become a manager or are early in your management career? Don't have a lot of patrons taking advantage of your library offerings? If you answered yes, this three-part eCourse strategy series is for you! First in the series is Project Management in Libraries; Review the skills and experiences needed to be an exemplary project manager. Second up, Who Manages, Who Leads?; A dive into practical working knowledge for a prospective, new or current manager.
Self-PacedeCourseAttendance Cert.
Need help managing projects in your library? Want to become a manager or are early in your management career? Don't have a lot of patrons taking advantage of your library offerings? If you answered yes, this three-part eCourse strategy series is for you! First in the series is Project Management in Libraries; Review the skills and experiences needed to be an exemplary project manager. Second up, Who Manages, Who Leads?; A dive into practical working knowledge for a prospective, new or current manager.
On-DemandWebinarFree!
Enhance the customer experience by increasing staff engagement! Learn how the Plano Public Library created a cohesive customer service experience by training staff to share “just one thing” about the library. Staff became more comfortable with patron interactions and engaged with more people during outreach. This concept became a cornerstone to the Outreach & Engagement team’s training and communications. With this concept in place, specific staff were identified for different types of outreach events to address the needs of different communities in their city.