Human Resources & Staff Development

How do we move from a scattershot evaluation process which nearly everyone dreads to one that effectively resolves issues and motivates employees to stretch with full managerial support? The Toledo-Lucas County (Ohio) Public Library has developed a hybrid evaluation process that achieves these goals yet remains flexible enough to work for all employees. Most people dread evaluations; this library has worked hard to make them inspirational and effective. Hear their story and see what they’ve developed. — PREVIEW AVAILABLE