Reference Service Press Award

About the Reference Service Press Award
This award is given to recognize the most outstanding article published in Reference and User Services Quarterly (RUSQ) (previously RQ) during the preceding two-volume year.

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2010 Winner(s)

Don't Shelve the Questions: Defining Good Customer Service for Shelvers

"Don't Shelve the Questions: Defining Good Customer Service for Shelvers" by Luke Vilelle and Christopher C. Peters, RUSQ, 48:1 (Fall 2008): 60-67