Reference Service Press Award

About the Reference Service Press Award
This award is given to recognize the most outstanding article published in RUSQ (previously RQ) during the preceding two-volume year.

Administered by:

Reference and User Services Association logo

2010 Winner(s)

Don't Shelve the Questions: Defining Good Customer Service for Shelvers

"Don't Shelve the Questions: Defining Good Customer Service for Shelvers" by Luke Vilelle and Christopher C. Peters, RUSQ, 48:1 (Fall 2008): 60-67