Emotional Intelligence in Your Workplace

Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean? The short answer is simply being intelligent about emotions – yours and others’. The longer – and much more interesting – answer will fascinate you.

In the first session of this 3-part series, we’ll discuss the idea of Emotional Intelligence and why interest in the field is increasing. We’ll delve into how our behavioral styles can affect our levels of emotional intelligence.

In the second session, we’ll take a closer look at emotions:

  • What are emotions anyway?
  • Are we even aware of them when they happen?
  • Can we control them?

Then we will “look in the mirror” and begin to explore the first two of the four elements of Emotional Intelligence.

In the last session, we will investigate the other two elements – by probing how our emotions affect how we interact with others. We’ll also discover the potential for improving our emotional intelligence, why it matters in the workplace, and why it might be challenging to do so.

Learning Objectives

Participants will learn and begin to master:

  • An understanding of Emotional Intelligence and how it affects our relationships
  • What part our emotions play in how we interact with others
  • How to identify the elements of Emotional Intelligence
  • Specific tips for enhancing Emotional Intelligence

Participants will also receive a helpful resource list for more information on the topic.

Who Should Attend

The use of emotional intelligence in the workplace can benefit every staff member. Less conflict and fewer hurt feelings lead to a more inspiring and productive workplace.


Linda Bruno

Based in Ocala, Florida, Linda has been developing and conducting training workshops since 1997. She has been deeply involved with libraries for more than a decade, working with many library groups around the country.

In her “former life,” Linda spent time as a manager in the corporate world in areas such as Purchasing, Customer Relations, and Sales.

Linda’s passion is helping others learn and grow through workshops on topics ranging from leadership to personalities – and many others in between!


How to Register

Register online


Questions about your registration should be directed to registration@ala.org. Technical questions about the webinar should be directed to Andrea Hill, ASCLA Web Manager, at ahill@ala.org.

Thank you and we look forward to your participation!