Managing Children's Services: Program Evaluation

Explore methods to evaluate library programs that take you beyond attendance numbers and surveys. We'll look at ways to gather meaningful feedback from both children and their caregivers. And finally, we'll share ideas for how you can use the information you gather in your program evaluations. This is one in a series of webinars presented by the Managing Children's Services Committee.

Learning Outcomes

Participants will learn to:
  • Choose evaluation methods that will lead to meaningful and useful feedback
  • Explore evaluation models from nonprofits, schools, and other spaces
  • Collect feedback not just from caregivers, but also directly from children
  • Use the information gathered to improve staff evaluations and to encourage staff to make meaningful changes to programming
  • Advocate for youth services using the feedback you collect

Who Should Attend

Children's Librarians and Youth Services Librarians in public and school libraries who offer children’s programming, and managers and consultants who are involved in collecting statistics and evaluating services. It would also be valuable to staff who manage children’s librarians or others who may be evaluating the work of youth services librarians.


Laura Koenig is the Team Leader for Children’s Services at the Boston Public Library’s Central Library. She is currently a member of the ALSC Managing Children's Services Committee and the Massachusetts School Library Commission. Laura received an Honorable Mention from the Urban Libraries Council as an Innovator in Leading Learning in 2016 for her work on the Boston Public Library’s Pathway to Reading Sensory Wall.
Amanda Yother is the librarian at Park View Elementary School in Cookeville, Tennessee. She is an active member in the Association for Library Service to Children, a division of the American Library Association, and is a member of the Tennessee Library Association. Amanda was a recipient of the 2014 Penguin Young Readers Award and the 2015 Putnam County School System Make a Difference Award. Amanda is seriously passionate about early literacy, use of imagination, and having fun. When she is not in the library, she can be seen biking around town, reading in public places, and enjoying the company of her family and labradoodles.



ALSC offers this archived webinar to all ALSC members free of charge. Non-members can purchase the webinar archive for $25 per individual, or $195 for groups.
Become an ALSC member and save on the price of the webinar.

How to Register

If you are an ALSC member you will need your ALA login information to access the archived webinar; if you click on this link and receive a page error message, please ignore it and proceed to the login link in the top right corner of the page. If you are an ALSC member and you are having problems logging into the ALSC website please contact Kristen Figliulo.

If you are not an ALSC member, please use the links below to purchase the webinar archive through the ALA Store:

Individual Rate
Group Rate

Tech Requirements

computer, internet access


Kristen Figliulo
ALSC Program Officer for Continuing Education
(800) 545-2433 ext. 4026