Beyond Awareness: Strategies for Demonstrating Cultural Competence in Library Services to Children

Diversity isn’t just about race and ethnicity! Diversity pertains to ability levels, national origin, religion, sexual orientation, and more. This webinar will focus on increasing participants' level of understanding of the value of providing culturally competent library service in order to meet the information needs of an increasingly diverse group: children.

Learning Outcomes

At the conclusion of this workshop, attendees will be able to:
  • Identify the components of cultural competence;
  • Define principles of inclusion for all library user groups;
  • Articulate strategies that can be implemented in the library in order to provide more effective outreach to children.

Who Should Attend

Library staff that serves children and youth; school librarians; library school students; department heads and administrators that provide professional development opportunities.


Dr. Nicole A. Cooke is an Assistant Professor at the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign and a faculty affiliate at the School’s Center for Digital Inclusion. She holds an M.Ed in Adult Education from Penn State, and an MLS and a Ph.D. in Communication, Information and Library Studies from Rutgers University, where she was one of the first 12 ALA Spectrum Doctoral Fellows. She was named a "Mover & Shaker" by Library Journal in 2007 and was the 2016 recipient of the ALA’s Equality Award. Her research and teaching interests include human information behavior (particularly in the online context), critical cultural information studies, and diversity and social justice in librarianship (with an emphasis on infusing them into LIS education and pedagogy). Her new book Information Services to Diverse Populations (Libraries Unlimited) will be published in early 2017.
Dr. Renee F. Hill is a Senior Lecturer and Director of the School Library specialization at the University of Maryland’s College of Information Studies. Dr. Hill has taught in the LIS field for ten years and is passionate about and committed to researching and teaching about issues that involve examining methods for increasing understanding of diversity issues in Library and Information Studies. Her work focuses on examining information needs and information access as they relate to diverse populations (e.g., members of various racial/ethnic groups, individuals with disabilities).



ALSC offers this archived webinar to all ALSC members free of charge. Non-members can purchase the webinar archive for $25 per individual, or $195 for groups.

Become an ALSC member and save on the price of the webinar.

How to Register

If you are an ALSC member you will need your ALA login information to access the archived webinar; if you click on this link and receive a page error message, please ignore it and proceed to the login link in the top right corner of the page. If you are an ALSC member and you are having problems logging into the ALSC website please contact Kristen Figliulo.

If you are not an ALSC member, please use the links below to purchase the webinar archive through the ALA Store:

Individual Rate
Group Rate

Tech Requirements

computer, internet access


Kristen Figliulo
ALSC Program Officer for Continuing Education
(800) 545-2433 ext. 4026