Middle Managers in the 21st Century Library

Tuesday, 4/19/2016 - Wednesday, 4/20/2016

What are the opportunities and challenges currently facing middle managers in technical services? The middle manager must be both a practitioner involved in the day-to-day work and a leader for the library. What challenges does this present for staff management and for the identity of the manager? How does the manager balance their operational and strategic roles? How will the middle manager’s role change as technical services changes?

Learning Outcomes

By the end of the forum, participants will:
  • Understand identity issues that middle managers encounter
  • Identify elements of middle management roles that are either operational or strategic
  • Pinpoint the impact of these roles on the ability to direct workflow or process design, including any subsequent changes that need to be implemented
  • Explore middle managers’ roles in project management compared to their day-to-day roles

Who Should Attend

This forum is for anyone interested in the changing roles of management in technical services. 


Xan Arch is the Director of Collection Services at Reed College in Portland, OR. Previous positions held include Electronic Resources and Technology Librarian and Ordering Librarian at Stanford University.

Laura Turner is currently the Head of Technical Services at Copley Library, University of San Diego. She received her M.L.S. with Endorsement of Specialization in Technical Services from the University of Texas at Austin. Prior to working at USD, Laura served as Head of Technical Services at Washington and Lee University in the University Library.




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Tech Requirements

Internet connection with email address. You can manage your subscription to this list following the online instructions.




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