Re-envisioning “Technical Services” to Transform Libraries

Identifying Leadership and Talent Management Best Practices

ALCTS Midwinter Symposium

logo for ALA Midwinter Meeting 2015 in Bostonfrom 8:30 a.m. to 4 p.m.  Friday, January 8, 2016  |  event code ALC2

How can libraries enhance and reposition their “technical services" operations to drive ongoing library transformation?  Scholarly communications, data curation, digital humanities, cooperative preservation, library publishing, collaborative collection management: all of these new functions require a talented staff with significant technical services expertise, regardless of their titles and reporting structure.

OCLC horizontal logoThe symposium explores how libraries can recruit and cultivate staff who can serve as both leaders and contributors and provide insight into talent management, including identifying and nurturing leaders; succession planning; promoting diversity; and connecting staff with the best training options throughout their careers. Generously sponsored by OCLC.

Schedule and Speakers





Norm Medeiros, Associate Librarian, Haverford College, President, ALCTS
Norm Medeiros photo


Leading the Library of the Future: W(h)ither Technical Services?

Keith Webster, Dean of Libraries and Director of Emerging and Integrative Media, Carnegie Mellon University
Keith Webster photo


Talent Management Overview: Align Staff to Strategy

Meredith A. Taylor, Ph.D, Director of Administrative Operations, Enrollment and Curriculum Management, Office of the Executive Vice President and Provost, University of Texas at Austin and co-author of ARL SPEC Kit 344 on Talent Management
Meredith Taylor photo




Invest in Me—I'm Your Future: Succession Planning for Libraries

Sylvia D. Hall-Ellis, Ph.D., San Jose State University, School of Information, Adjunct Professor
Sylvia Hall-Ellis photo


New Research on Staff and Leadership Development in Technical Services—Preliminary Results

Conducted by the Program Committee, presented by Amira Aaron, Associate Dean for Scholarly Resources at the Northeastern University Libraries.

Photo of Amira Aaron


Optional Breakout Groups
Facilitated by Meredith Taylor


Lunch on your own



Three Case Studies in Cultivating Talent: Residency Training, Peer Training, and Leadership and Succession Planning

  • Residencies and Early Career Success
    Jacob Nadal, Executive Director, ReCAP
  • Cultivating Collaboration: Using Soft Skills at Your Institution
    Elyssa M. Gould, Electronic Acquisitions & Serials Librarian, University of Michigan Law Library
  • Lead by Example! How Strategic and Succession Planning Motivate, Inspire, and Diversify Talent within Your Organization
    Angela Kinney, Chief, African, Latin American & Western European Division, Library of Congress
Jacob Nadal photoElyssa Gould photoAngela Kinney photo




Bringing the "Back Room" Forward: Thoughts on Recruiting, Supporting, and Transforming the Tech Services Librarian

Jenica Rogers, Director of Libraries and College Archives, Dorf Endowed Director of Applied Learning, State University of New York at Potsdam
Jenica Rogers photo


How Can ALCTS Support These Needs?

October Ivins, Chair, ALCTS Presidents Program Committee
October Ivins photo


  • A broad, porous and dynamic view of technical services and its centrality to the success and evolution of libraries;
  • An understanding of the components of talent management and exploration of leadership development, succession planning, and continuing education and training for all levels of staff;
  • Exploration of practical and blue-sky methods to implement or enhance these aspects of talent management in any type or size library;
  • Networking opportunities to identity colleagues for ongoing support in implementing or enhancing programs.

Space is limited so register early online through the ALA Midwinter Meeting website. Registration for the ALA Midwinter Meeting is not required to register for this symposium.

Registration Fees

$219 for ALCTS and ALISE members (use special code ALCTS2016), $269 for ALA members, $319 for nonmembers, and just $99 for ALA student and ALA retired members.

How to Register

NOTE: A Midwinter Meeting registration is NOT required to register for an ALCTS Symposium.

Existing Midwinter Registrants

To add this event to your existing Midwinter Registration, please visit your dashboard link, which can be found in your confirmation email. If you need additional assistance or cannot locate your confirmation, please call CompuSystems at 866-513-0760 or email

New Midwinter Registrants

If you have not already registered for the ALA Midwinter Meeting and would like to register for this symposium, please follow these instructions:

To Register Online

To register online, go to and everyone should click on the "I am a member and would like to register online" link.  You will be prompted to login before proceeding to the registration form.  ALA members should login with their ALA ID and password.  Nonmembers will need to create a guest ALA account by clicking on the “Don’t have an ALA account? Make One!” link in order to receive a Login ID and password.

To receive the ALCTS or ALISE member discount, ALCTS and ALISE members should be sure to enter “ALCTS2016” in the box under “If you have a promotional code, please enter it here.”  You must enter the code before leaving this page.

To Register By Mail

Download the registration form here. To indicate that you are registering for this ALCTS Symposium, you must enter the ALC2 Event Code under Section 2. To receive the ALCTS member discount, ALCTS and ALISE members should be sure to write in the ALCTS2016 promotional code in Section 2 as well. 

A Special Note to ALCTS and ALISE Members: To receive the ALCTS or ALISE member discounted rate, ALCTS or ALISE members must mention the ALCTS2016 promotional code when registering.  When registering online, be sure to enter the promotional code in the “If You Have a Promotional Code” box before you leave page 1.  When registering by mail, write the promotional code along with the event code in Section 2. When adding the event to your existing Midwinter Meeting registration, mention the promotional code when speaking with a CompuSystems representative.

For more information or help with registration, please contact Julie Reese, ALCTS Continuing Education and Program Manager at