The Art of Conversation: Improving Communication between Technical Services and Public Services
November 18–20, 2009, hosted by Sarah Simpson and Keri Cascio
How do you communicate with other departments at your institution? Is your day filled with a flurry of emails, or do you hear the crickets chirping? Join the discussion about sharing information between departments and creating points of contact. The Tulsa City-County Library Tech Services department set up a Help Desk to open their lines of communication. What have you done at your institution?
Sarah Simpson is Technical Services Manager at the Tulsa City-County Library.
Keri Cascio is Branch Manager at the St. Louis City-County Library District.