April 19-20, 2004 in Richmond, VA
It is not easy being the boss - one day youre a professional librarian working in a technical services department and the next day you are promoted to manager and your world changes. If not handled correctly, new supervisors will make mistakes that may make their new job a living hell, ruin relationships with former colleagues, as well as disrupt the organization. Mistakes like over managing, becoming a workaholic, or believing that they are irreplaceable can lead to disaster for any manager and for their organization.
Great managers may be born but the overwhelming majority are made into leaders through training and positive work experiences. That said, management is not a common subject in library school and organizations do not spend time training and developing management skills in new technical services professionals. Managers need to understand the people they supervise and treat them as their most important customers, building relationships that are beneficial to both the manager and the employee. Managers must help all workers to succeed and that the best way to accomplish this is through positive communication and employee empowerment.
Taught by William Sannwald, this two-day workshop provides you with the skills and tools required to go from being a technical services expert to a supervisor. It explores modern management techniques ranging from communication to understanding organizational culture in order ease the transition from being a professional to becoming a manager of professionals. It also examines what motivates people at different levels, as well as why one type of motivation might not fit all types of workers. This workshop is participatory with discussion, role-play, exercises, and videos.
This workshop is geared toward heads of technical services departments and library directors who supervise both professionals and paraprofessionals.
Mr. Sannwald received his Bachelors degree in Economics from Beloit College in Wisconsin, an MBA degree from Loyola University in Chicago, and a MALS from Dominican University in Illinois. In addition to his many professional accomplishments, Mr. Sannwald served as President of the Library Administration and Management Association in 1997.
Mr. Sannwald teaches a variety of courses in the marketing and management departments at San Diego State University, and was selected by the Associated Business Students as the outstanding marketing Professor. He also has received an award from the President of SDSU as the Outstanding Professor in the Business School.
For more information or to register, go to Supervisor's Academy Workshop.