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2000 RUSA President's Program

Reference 24/7: High Touch or High Tech?

The following Microsoft PowerPoint® presentations were part of the President's Program held at the 2000 ALA Annual Conference in Chicago. For those who have problems with Powerpoint®, Adobe® Acrobat® conversions are also provided. 
  • "Associating Continually with Curious Minds: The Evolution of Reference"
    Joe Janes, Professor, School of Information and Library Studies, University of Washington
  • "Collaborative Digital Reference Service: Library-Quality Reference Meets the Web"
    Diane Kresh, Director, Public Service Collections, Library of Congress
  • "Digital Reference: Issues, Implications, & Impressions"
    Roy Tennant, manager, eScholarship Web & Services Design, California Digital Library


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Last Revised: Sep 06, 2007

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