Library Technical Services Outsourcing: A Select Bibliography
July 1997
Karen A. Wilson, Head Technical Services Librarian/Assistant Director, J. Hugh Jackson Library, Graduate School of Business, Stanford University, Stanford, CA 94305-5016
Most citations in this bibliography pertain to outsourcing of library cataloging and physical processing operations. However, a separate section is devoted to publications about outsourcing of acquisitions and collection development. A few recent articles about outsourcing for public services have been included in another section, as well.
Checklists, Manuals & Surveys
General Articles
Library Case Studies (Academic)
Library Case Studies (Public)
Library Case Studies (Special)
Outsourcing Acquisitions
Outsourcing Public Services
Vendor Articles
Checklists, Manuals & Surveys
(See also Library Case Studies for Ohio State University and University of North Dakota)
American Library Association. Association for Library Collections and Technical Services. Commercial Technical Services Committee. 1995. Outsourcing Cataloging, Authority Work, and Physical Processing: A Checklist of Considerations. Edited by Marie A. Kascus and Dawn Hale. Chicago: American Library Association.
Ashley, Lowell. 1994. Outsourcing, cataloging costs, value of cataloging. AUTOCAT [autocat@ubvm.cc.buffalo.edu], January 25.
Bush, Carmel C., Margo Sasse, and Patricia Smith. 1994. Toward a new world order: A survey of outsourcing capabilities of vendors for acquisitions, cataloging and collection development services. Library Acquisitions: Practice & Theory 18 (4): 397-416.
Hirshon, Arnold, and Barbara A. Winters. 1996. Outsourcing Library Technical Services: A How-To-Do-It Manual for Librarians. New York: Neal-Schuman.
Tan, Wendy. 1996. Resources guide for outsourcing cataloging. AUTOCAT [autocat@ubvm.cc.buffalo.edu], March 1.
Alley, Brian. 1993. Reengineering, outsourcing, downsizing, and perfect timing. Technicalities 13 (11): 1, 8.
Baker, Barry B. 1997. Outsourcing and technical services. In Computers in Libraries '97. Proceedings. Medford, NJ: Information Today.
Berry, John, Susan DiMattia, and Wilda Williams. 1995. Outsourced, downsized, and gun shy. Library Journal 120 (13): 42-43.
CannCasciato, Daniel. 1994. Tepid water for everyone? The Future OLUC, catalogers, and outsourcing. OCLC Systems and Services 10 (1): 5-8.
Chervinko, J. S. 1995. Cooperative and contract cataloging of foreign-language materials in academic and research libraries. Cataloging & Classification Quarterly 21 (1): 29-65.
Dunkle, Clare B. 1996. Outsourcing the catalog department: A meditation inspired by the business and library literature. The Journal of Academic Librarianship 22 (1): 33-44.
Dwyer, Jim. 1995. From PromptCat to recat, or, you only catalog twice. Technicalities 15 (5): 4.
Dwyer, Jim. 1994. Does outsourcing mean "you're out?" Technicalities 14 (6): 1, 6.
The Future is Now: The Changing Face of Technical Services. 1994. Proceedings of the OCLC Symposium, ALA Midwinter Conference, February 4, 1994. Dublin, OH: OCLC Online Computer Library Center.
German, Lisa. 1997. "In or Out - In-house innovation and outsourcing technical services alternatives for the 90's": A report of an ALCTS program. Library Acquisitions: Practice & Theory 21 (1): 77-79.
Gorman, Michael. 1995. The corruption of cataloging. Library Journal 120 (15): 32-34.
Gorman, Michael. 1994. Innocent pleasures. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 39-42.
Harmon, Joseph C. 1996. The death of quality cataloging: Does it make a difference for library users? The Journal of Academic Librarianship 22 (4): 306-7.
Holt, Glen. 1995. Catalog outsourcing: No clear-cut choice. Library Journal 120 (15): 34.
Holt, Glen. 1994. Public library cataloging and technical services: Changing work because of computers and networks. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 21-27.
Hopkins, Judith. 1992. The ALCTS Commercial Technical Services Costs Committee. Cataloging & Classification Quarterly 15 (1): 106-109.
Hyslop, Colleen. 1996. Point/counterpoint. ALCTS Technical Services Administrators of Medium Sized Research Libraries Discussion Group Meeting. American Library Association Midwinter Meeting, Philadelphia, February 1995. Technical Services Quarterly 13 (2): 41-47.
Intner, Sheila S. 1994. Outsourcing: What does it mean for technical services? Technicalities 14 (3): 3-5.
Kresge, Lynda S. 1997. ALCTS hosts forums on outsourcing at midwinter. ALCTS Newsletter 9 (2): 17, 20.
Marcum, James W. 1997. "Outsourcing" at LITA/LAMA. 11 (2): 123-24.
Martin, Murray S. 1995. Outsourcing. The Bottom Line: Managing Library Finances 8 (3): 28-30.
Miller, William. 1995. Outsourcing: Academic libraries pioneer contracting out services. Library Issues: Briefings for Faculty and Administrators 16 (2): 1-4.
Outsourcing cataloging expedites handling of special formats, benefits small libraries. 1995. Action for Libraries 21 (2): 1-2.
Renaud, Robert. 1997. Learning to compete: Competition, outsourcing, and academic libraries. The Journal of Academic Librarianship 23 (2): 85-90.
Rider, Mary M. 1996. Developing new roles for paraprofessionals in cataloging. The Journal of Academic Librarianship 22 (1): 26-32.
Ruschoff, Carlen. 1995. Cataloging's prospects: Responding to austerity with innovation. The Journal of Academic Librarianship 21 (1): 51-57.
Rush, James E. 1994. A case for eliminating cataloging in the individual library. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 1-13.
Smith, Patricia. 1994. Book vendor-supplied cataloging: Impacts for technical services. Colorado Libraries 20 (3): 14-16.
Varner, Carroll H. 1995. Outsourcing library production: The leader's role. In Continuity & Transformation: The Promise of Confluence. Proceedings of the Seventh National Conference of the Association of College and Research Libraries, Pittsburgh, Pennsylvania, March 29-April 1, 1995. Edited by Richard AmRhein. Chicago: Association of College and Research Libraries, American Library Association, 445-48.
Wilson, Karen A. 1994. Vendor-supplied cataloging and contract cataloging services: A report of the ALCTS Creative Ideas in Technical Services Discussion Group. American Library Association. Midwinter Meeting. Los Angeles, February 1994. Technical Services Quarterly 12 (2): 60-63.
Woo, Christina. 1994. Is outsourcing on its way in? CARL Newsletter 17 (3): 4-5.
Library Case Studies
Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. 1997. Association for Library Collections and Technical Services, Commercial Technical Services Committee. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions. Forthcoming.
California State University San Marcos
Herlihy, Catherine S. 1992. Bibliographic records--An experiment in buying DLC copy. Technicalities 12 (8): 11-15.
Central Michigan University
Fecko, Mary Beth. 1996. The changing face of cataloging: The impact of technology on copy cataloging, part II: A report of the ALCTS Copy Cataloging Discussion Group Meeting. American Library Association Conference, Chicago, June 1995. Technical Services Quarterly 13 (3/4): 109-15.
Central Oregon Community College
Henderson, Carol G. 1997. Freelance cataloging: Outsourcing original cataloging at Central Oregon Community College Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 4. Forthcoming.
Claremont Colleges
Uesugi, Isao. 1997. Strategic planning for technical services: Outsourcing copy cataloging at The Libraries of The Claremont Colleges. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 5. Forthcoming.
Colorado School of Mines
Stomberg, Lisa. 1996. The underutilization of government document collections: Can outsourcing provide access solutions? Colorado Libraries 22 (1): 42-43.
Emory University Libraries
Bailey, Susan B., and Selden Deemer. 1997. Authority control: Outsourcing retrospective and ongoing processing at the Emory University Libraries. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 6. Forthcoming.
Florida Atlantic University
Donahue, Janice, and William Miller. 1997. Cataloging music scores and foreign language material: Outsourcing at Florida Atlantic University Libraries. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 7. Forthcoming.
Florida Gulf Coast University
Cook, Eleanor. 1997. ACQflash: Outsourcing in Florida. ACQNET [acqnet-l@listserv.appstate.edu], January 16.
Front Range Community College, Larimer Campus
Dornseif, Karen. 1995. Outsourcing cataloging: An alternative for small libraries. Colorado Libraries 21 (1): 48-9.
Johns Hopkins University
Hale, Dawn. 1997. Project Muse: Outsourcing authority work and hypertext markup of tables of contents for electronic journals published by Johns Hopkins University Press. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 8. Forthcoming.
Zula, Floyd M. 1997. Creative outsourcing: Assessment and evaluation. Library Acquisitions: Practice & Theory 21 (1): 89-91.
Loyola University Chicago
Two Techpro projects under way for Loyola University. 1994. Information Today 11 (10): 52.
Waite, Ellen J. 1995. Reinvent catalogers! Library Journal 120 (18): 36-37.
Michigan State University
(See also Library Case Studies for Ohio State University; and Vendor Articles)
Bazirjian, Rosann. 1995. ALCTS Automated Acquisitions/In-Process Control Systems Discussion Group. American Library Association Conference, Miami Beach, June 1994. Technical Services Quarterly 12 (4): 55-57.
Granskog, Kay. 1994. PromptCat testing at Michigan State University. Library Acquisitions: Practice & Theory 18 (4): 419-25.
Hyslop, Colleen F. 1995. Using PromptCat to eliminate work: MSU's experience. Library Acquisitions: Practice & Theory 19 (3): 359-62.
Hyslop, Colleen F. 1994. PromptCat prototype: Accelerating progress in technical services. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 33-38.
Ohio State University
El-Sherbini, Magda. 1995. Contract cataloging: A pilot project for outsourcing Slavic books. Cataloging & Classification Quarterly 20 (3): 57-73.
El-Sherbini, Magda. 1992. Cataloging alternatives: An investigation of contract cataloging, cooperative cataloging, and the use of temporary help. Cataloging & Classification Quarterly 15 (4): 67-88.
Rider, Mary M. 1995. PromptCat: A projected service for automatic cataloging-results of a study at the Ohio State University Libraries. 20 (4): 23-44.
Rider, Mary M., and Marsha Hamilton. 1996. PromptCat issues for acquisitions: Quality review, cost analysis and workflow implications. Library Acquisitions: Practice & Theory 20 (1): 9-21.
Stanford University
BGHDS956 Report: American Library Association Big Heads Meeting. 1995. AUTOCAT [autocat@ubvm.cc.buffalo.edu], July 26.
Gozzi, Cynthia I. 1994. Technical processing, today and tomorrow: A scenario for one large research library. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 28-32
. Mayer, Robert E., Paul Reist, and Suzanne Sweeney. 1997. Leveraging value from the J. Hugh Jackson Library's collections: Outsourcing document delivery and tables of contents services at Stanford University's Graduate School of Business Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 11. Forthcoming.
Propas, Sharon W. 1995. Ongoing changes in Stanford University Libraries technical services. Library Acquisitions: Practice & Theory 19 (4): 431-33.
Stanford University Libraries. Redesign Team. 1995. Redesigning the Acquisitions-to-Access Process: Final Report of the Stanford University Libraries Redesign Team. Stanford: Stanford University Libraries. (http://www-sul.stanford.edu/depts/diroff/ts/redesign/redesign.html)
Wilson, Karen A. 1995. Outsourcing LC copy cataloging and physical processing: A review of Blackwell's outsourcing services for the J. Hugh Jackson Library at Stanford University. Library Resources & Technical Services 39 (4): 359-83.
Tufts University
Block, Rick J. 1994. Cataloging outsourcing: Issues and options. Serials Review 20 (3): 73-77.
University of Alberta
Carter, Kathy. 1997. Outsourced cataloging and physical processing at the University of Alberta Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 1. Forthcoming.
Distad, Merrill, and Brian Hobbs. 1995. The client still ranks first in University of Alberta library's restructuring. Library Acquisitions: Practice & Theory 19 (4): 435-38.
Gibbs, Nancy J. 1994. ALCTS/Role of the Professional in Academic Research Technical Services Departments Discussion Group. Library Acquisitions: Practice & Theory 18 (3): 321-22.
Martin, Murray S., and Ernie Ingles. 1995. Outsourcing in Alberta. The Bottom Line: Managing Library Finances 8 (4): 32-34.
University of Arizona
Fiegen, Ann, and Stephen Bosch. 1997. Vendor preprocessing of approval material and cataloging records for the University of Arizona Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 2. Forthcoming.
Zula, Floyd M. 1997. Creative outsourcing: Assessment and evaluation. Library Acquisitions: Practice & Theory 21 (1): 89-91.
University of California, Santa Barbara
Johns, Cecily. 1997. Authority control and record enrichment outsourcing at the University of California, Santa Barbara. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 3. Forthcoming.
University of Georgia Libraries
Zula, Floyd M. 1997. Creative outsourcing: Assessment and evaluation. Library Acquisitions: Practice & Theory 21 (1): 89-91.
University of Manitoba
Partington, Lynne, and George Talbot. 1997. Outsourcing cataloging and physical processing: A Canadian experience at the University of Manitoba Libraries. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 9. Forthcoming.
University of Nebraska--Lincoln
Swann, Julie, and Sandra Herzinger. 1997. Insourcing of cataloging for a special collection: An alternative to outsourcing at the University of Nebraska-Lincoln Libraries. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 10. Forthcoming.
University of North Dakota
Harken, Shelby E. 1996. Outsourcing: Ready, set, go? A catalogers perspective. Cataloging & Classification Quarterly 23 (2): 67-87.
University of North Texas
Farkas, Doina. 1997. Outsourcing of AV cataloging at UNT libraries. OLAC Newsletter 17 (1): 24-26.
Wright State University
Doepker, Bonnie. 1996. Letter to the editor. The Journal of Academic Librarianship 22 (4): 308.
Hague, Dale. 1994. Outsourcing cataloging--A rational viewpoint. LIBADMIN [libadmin@umab.bitnet], January 21.
Hirshon, Arnold. 1996. Letter to the editor. The Journal of Academic Librarianship 22 (5): 392.
Hirshon, Arnold. 1994. The lobster quadrille: The future of technical services in a re-engineering world. In The Future is Now: The Changing Face of Technical Services. Dublin, OH: OCLC Online Computer Library Center, 14-20.
Hirshon, Arnold. 1994. Outsourcing cataloging: Reflections upon a rational viewpoint. LIBADMIN [libadmin@umab.bitnet], January 25.
Hirshon, Arnold. 1993. Cataloging outsourcing: Wright State U. response (Pt. 1 of 2). AUTOCAT [autocat@ubvm.cc.buffalo.edu], December 16.
Hirshon, Arnold. 1993. Wright State cataloging update. AUTOCAT [autocat@ubvm.cc.buffalo.edu], December 8.
Hirshon, Arnold, Barbara Winters, and Karen Wilhoit. 1995. A response to "outsourcing cataloging: the Wright State experience." ALCTS Newsletter 6 (2): 26-28.
Miller, David. 1995. Outsourcing cataloging: The Wright experience. ALCTS Newsletter 6 (1): 7-8.
Wilhoit, Karen. 1994. Outsourcing cataloging at Wright State University. Serials Review 20 (3): 70-73.
Wilhoit, Karen. 1993. Cataloging outsourcing Wright State U. response (Pt. 2 of 2). AUTOCAT [autocat@ubvm.cc.buffalo.edu], December 16.
Winters, Barbara A. 1994. Cataloging outsourcing at Wright State University: Implications for acquisitions managers. Library Acquisitions: Practice & Theory 18 (4): 367-73.
Albuquerque-Bernalillo County Public Library System
Haber, Patricia. 1997. Opening-day collections and current acquisitions: Outsourcing item record creation and physical processing for the Albuquerque/Bernalillo County Public Library System. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 12. Forthcoming.
Atlanta-Fulton Public Library
Agnew, Grace. 1993. Contracting for technical services: Shelf-ready services for books. In Against All Odds: Case Studies on Library Financial Management. Edited by Linda F. Crismond. Fort Atkinson, WI: Highsmith Press, 217-28.
Charleston County Library
Walker, Thomas M. 1996. Outsourcing: A customer's perspective on the process and the potential. The Bottom Line: Managing Library Finances 9 (2): 14-17.
Fort Worth Public Library
Dixon, Catherine A., and Frances G. Balsam. 1997. From selection to shelf: Outsourcing book selection, copy cataloging, and physical processing at Fort Worth Public Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 13. Forthcoming.
Hawaii Public Library System
Casey, James. 1997. Hawaii horror. ACQNET [acqnet-l@listserv.appstate.edu], 7 (6).
Cook, Eleanor. 1997. Baker & Taylor's outsourcing contract with the Hawaii Public Library System: A summary. ACQNET [acqnet-l@listserv.appstate.edu], 7 (2).
Cook, Eleanor. 1997. ACQflash: Contact list - Hawaii/B&T controversy. [Key contacts and sources of information about the contract between Baker & Taylor and the Hawaii State Public Library System, by Patricia Wallace.] ACQNET [acqnet-l@listserv.appstate.edu], January 9.
Donnelly, Christine. 1997. Library books deal a "disaster." Honolulu Star-Bulletin January 9: 1, 9. http://starbulletin.com/97/01/09/news/index.html
Eisenberg, Mike. 1997. Outsourcing and the future of libraries. ACQNET [acqnet-l@listserv.appstate.edu], 7 (6).
Farmanfarmaian, Roxane. 1997. Hawaii libraries vs. Baker & Taylor: Better times ahead? Publishers Weekly 244 (9): 16.
Farmanfarmaian, Roxane. 1996. B&T, local wholesaler choose books for Hawaii libraries. Publishers Weekly 243 (42): 15.
Finch, Robert. 1997. Outsourcing. ACQNET [acqnet-l@listserv.appstate.edu], 7 (6).
Flagg, G. 1997. Angry Hawaiian librarians denounce B&T outsourcing. American Libraries 28 (1): 12-13.
Flagg, G. 1997. Hawaii bill would prohibit library outsourcing. American Libraries 28 (3): 17-18.
Graham, Peter. 1997. ALA and outsourcing in Hawaii. ACQNET [acqnet-l@listserv.appstate.edu], 7 (3).
The Hawaii outsourcing scandal and what it means to libraries everywhere. 1997. Edited by Patricia D. Wallace and Earl Lee. Gainesville, FL: CRISES Press. Forthcoming.
Honolulu is talking É 1996. Newsweek 121 (18): 8.
Miller, Heather. 1997. Thoughts on the Hawaii situation. ACQNET [acqnet-l@listserv.appstate.edu], 7 (3).
Montgomery, Jack. 1997. Comment on Hawaii contract with Baker & Taylor. ACQNET [acqnet-l@listserv.appstate.edu], 7 (3).
Muller, Karen. 1997. ALA and outsourcing in Hawaii. ACQNET [acqnet-l@listserv.appstate.edu], 7 (3).
Oder, Norman. 1997. Hawaii cancels B&T outsourcing. Library Journal 122 (12): 12-13.
Oder, Norman. 1997. Hawaii outsourcing controversy grows. Library Journal 122 (4): 15-16.
Oder, Norman. 1997. Outsourcing model - or mistake? The collection development controversy in Hawaii. Library Journal 122 (5): 28-31.
Oder, Norman, and Susan DiMattia. 1996. Hawaii/B&T outsourcing deal causing controversy. Library Journal 121 (19): 12.
Ogburn, Joyce. 1997. Comment on Baker & Taylor contract in Hawaii. ACQNET [acqnet-l@listserv.appstate.edu], 7 (3).
Olson, Renee. 1996. Hawaii's newest volcano: Dissent erupts over outsourcing. School Library Journal 42 (11): 10-11.
The outsourcing dilemma: Polar opposites Bart Kane and Patricia Wallace debate the merits of the Hawaii model. 1977. American Libraries 28 (5): 54-56. Outsourcing: From Kane to Abel. 1997. American Libraries 28 (4): 68-69. Walker, Kimberley. 1997. Baker & Taylor responds to February 25, Star-Bulletin Poll. ACQNET [acqnet-l@listserv.appstate.edu], 7 (11).
Wallace, Pat. 1997. Baker & Taylor: A response + Blue Ribbon Committee Formation. ACQNET [acqnet-l@listserv.appstate.edu], 7 (10).
Wallace, Pat. 1997. Hawaii law re: book selection: draft #3. ACQNET [acqnet-l@listserv.appstate.edu], 7 (10).
Wallace, Pat. 1997. Hawaii update. ACQNET [acqnet-l@listserv.appstate.edu], 7 (9).
Wallace, Pat. 1997. Please share experiences re: outsourcing. ACQNET [acqnet-l@listserv. appstate.edu], 7 (6).
Wallace, Pat. 1997. SRRT resolution re: Hawaii outsourcing. ACQNET [acqnet-l@listserv.appstate.edu], 7 (9).
Zappan, Susan. 1997. B&T Hawaii outsourcing project. ACQNET [acqnet-l@listserv.appstate.edu], 7 (6).
Houston Public Library
Rollins, Gene. 1997. Outsourcing three technical services operations: Physical processing, copy cataloging, and authority control at Houston Public Library. In Outsourcing Library Technical Services Operations Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 14. Forthcoming.
Riverside County Free Library
DiMattia, Susan, and Evan St. Lifer. 1997. CA PL first to outsource all operations to private vendor. Library Journal 122 (12): 12.
Exploring outsourcing. 1997. Information Outlook 1 (3): 31, 46.
Portugal, Frank. 1997. Exploring Outsourcing: Case Studies of Corporate Libraries. Washington, D.C.: Special Libraries Association.
Baker & McKenzie
Kniffel, Leonard. 1995. Giant Chicago law firm dismisses library staff. American Libraries 26 (6): 491-96.
Miles, Kevin. 1996. Outsourcing in private law libraries since the Baker & McKenzie action. The Bottom Line: Managing Library Finances 9 (2):10-13.
Saint-Onge, Michael. 1995. Outsourced law library serves as a wake-up call. National Law Journal 17 (46): 3.
Chubb Law & Business Library
Ruzicka, Aimee. 1997. The outsourcing solution for cataloging and database maintenance at the Chubb Law & Business Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 15. Forthcoming.
Indiana Historical Society Library
Crosby, Ellen. 1997. Outsourcing becomes insourcing: Cataloging ephemeral trade literature at the Indiana Historical Society Library. In Outsourcing Library Technical Services Operations: Practices in Public, Academic, and Special Libraries. Edited by Karen A. Wilson and Marylou Colver. Chicago: ALA Editions, Chapter 16. Forthcoming.
Lexmark International, Inc.
Hatfield, Deborah. 1994. Partnerships in information services: The contract library. Special Libraries 85 (2): 77-80.
Microsoft Corporation
Gershenfeld, Nancy. 1994. Outsourcing serials activity at the Microsoft Corporation. Serials Review 20 (3): 81-83.
Outsourcing Acquisitions
(See also Checklists, Manuals & Surveys; Library Case Studies for Albuquerque-Bernalillo County Public Library System, Fort Worth Public Library, Hawaii Public Library System, Ohio State University, and Wright State University; and Vendor Articles)
Cargill, Jennifer. 1984. When purchasing commercially available technical services makes sense. Technicalities 4 (2): 7-9.
Charles, John, and Shelley Mosley. 1997. Keeping selection in-house. Library Journal 122 (5): 30.
Montgomery, Jack G. 1995. Outsourced acquisitions?--Let's meet the challenge. Against the Grain 7 (2): 66-68.
Ogburn, Joyce L. 1994. An introduction to outsourcing. Library Acquisitions: Practice & Theory 18 (4): 363-66.
Ray, Ron L. 1993. The dis-integrating library system: Effects of new technologies in acquisitions. Library Acquisitions: Practice & Theory 17 (2): 127-36.
Saunders, Laverna M. 1995. Transforming acquisitions to support virtual libraries. Information Technology and Libraries 4 (1): 41-46.
Outsourcing Public Services
(See also Library Case Studies for Stanford University)
Calabrese, Alice, and Jay Wozny. 1995. The CLS bottom line: It's more than money, it's service. The Bottom Line: Managing Library Finances 8 (2): 18-22. (Chicago Library System)
Weaver, Barbara F. 1993. Outsourcing--A dirty word or a lifeline? The Bottom Line 7 (1): 26-29. (Rhode Island Department of State Library Services and New Jersey State Library)
Weaver, Sherrill L., and Harold A. Shaffer. 1995. Contracting to provide library service for a distance graduate education program. The Bottom Line: Managing Library Finances 8 (3): 20-27. (Indiana University Libraries and Walden University)
Woodsworth, Anne, and James F. Williams, II. 1993. Managing the Economics of Owning, Leasing, and Contracting Out Information Services. Brookfield, VT: Ashgate.
Baker, John. 1994. Blackwell's in a new marketplace. Serials Review 20 (3): 78-81.
Crismond, Linda F. 1994. Outsourcing. Against the Grain 6 (3): 52-53.
Crismond, Linda F. 1994. Outsourcing from the a/v vendor's viewpoint: The dynamics of a new relationship. Library Acquisitions: Practice & Theory 18 (4): 375-81.
Diogenes: A new concept in cataloging. 1996. The Research Libraries Group News 39: 7-8.
Duchin, Douglas. 1989. Looks like the ball is in our court--Library support services from vendors. Journal of Library Administration 10 (1): 71-80.
Fast, Barry. 1995. Outsourcing and PromptCat. Against the Grain 7 (2): 50.
Griffin, David. 1989. The WLN cataloging service and the cataloging of serials. In Advances in Serials Management 3: 213-32.
Johnson, Marda. 1995. Technical services productivity alternatives. Library Acquisitions: Practice & Theory 19 (2): 215-17.
Johnson, Marda. 1994. PromptCat development at OCLC. Library Acquisitions: Practice & Theory 18 (4): 427-30.
Secor, John R. 1995. Outsourcing: An opportunity to move beyond just another management technique to intended change. Against the Grain 7 (4): 26-9.
Shirk, Gary M. 1994. Outsourced library technical services: The bookseller's perspective. Library Acquisitions: Practice & Theory 18 (4): 383-95.
Shirk, Gary M. 1993. Contract acquisitions: Change, technology, and the new library/vendor partnership. Library Acquisitions: Practice & Theory 17 (2): 145-53.
Shirk, Gary M. 1991. The wondrous web: Reflections on library acquisitions and vendor relationships. The Acquisitions Librarian 5: 1-8.
Whitacre, Cynthia M. 1994. OCLC's TECHPRO service. Serials Review Wittenberg, R. Charles. 1996. "Reengineering" and the approval plan: New process or new perspective.
The Acquisitions Librarian 16: 61-67.
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