CPLA Instructors

http://www.ala.org/ala/mgrps/divs/pla/plaevents/cplacourses/cpla_instructors.cfm

Instructors for Certified Public Library Administrator (CPLA) courses offered by PLA

CPLA Instructors

Cheryl Bryan
Cheryl Bryan
is a consultant, trainer, speaker and writer specializing in guiding librarians through service changes to meet today’s needs and expectations. She has presented training programs and consulted with libraries about long range planning and building programs for a decade. Her work is based on the belief that each library should reflect the needs of its own community, and make efficient and attractive use of space.

Cheryl has worked in large and small public libraries in Massachusetts and New York State for over thirty years, most recently as the Assistant Administrator for Consulting and Continuing Education for the SouthEastern Massachusetts Library System. She served as President of the New England Library Association, Chairman of ALA’s InterLibrary Cooperation & Networking Section of the Association of Specialized and Cooperative Library Agencies, and as a member of other local and national committees working to improve library service.

Yolanda Cuesta

Yolanda Cuesta is the lead consultant in Cuesta MultiCultural Consulting, a consulting firm specializing in helping libraries serve ethnic and culturally diverse communities. She has over 25 years experience as a trainer and consultant with public libraries and non-profit organizations. Her training and consulting emphasis include community based needs assessments, building partnerships and community coalitions, marketing and public relations, strategic planning and evaluation, and grant writing. She is a trainer for the Public Library Association’s Planning for Results and Managing for Results Process. Prior to starting her own consulting business, Yolanda was Chief of Library Development Services and Ethnic Services Consultant for the California State Library and worked in public libraries in Texas and California. Yolanda has a Bachelor of Science degree in Elementary Education and a Master of Library Science degree from the University of Texas at Austin. She has pursued additional training in intercultural communication, marketing, program planning and evaluation, and train-the-trainer techniques.

June Garcia

June Garcia has over 38 years experience as a public librarian. Her experience includes six years as director of an urban library (San Antonio Public Library), twelve years as the administrator of a branch library system (Phoenix Public Library), and five years as a branch manager. She has served as CEO of the CARL Corporation, and as Vice President and Chief Ambassador of TLC/CARL. For six years, Ms. Garcia was a managing partner, along with Ronald Dubberly, of Dubberly Garcia Associates, a broad-based consulting company serving the library industry. Since February 2008, she has been sole proprietor of June Garcia LLC.

Ms. Garcia has been an active participant for over 25 years in the Public Library Association’s efforts to develop tools that will enable public librarians and trustees to effectively plan, measure and evaluate public library service. She is co-author, along with Sandra Nelson, of Creating Policies for Results: From Chaos to Clarity (ALA 2003) and Public Library Service Responses (2007). Ms. Garcia is also Associate Editor for the Results series of publications by PLA.

Ms. Garcia has been a frequent speaker at library conferences on a wide variety of topics relating to public library planning, productivity, measurement and evaluation, facilities planning, and fund raising.

Ms. Garcia was the President of the Public Library Association from 1991-1992, and she has served three terms on the ALA Council.

Jeanne Goodrich

Jeanne Goodrich has over thirty five years' experience in public library administration, in five western states. She started out as head of technical services for the Ft. Vancouver Regional Library in Vancouver, Washington (where she was one of the first six WLN catalogers in the world!). Her most recent library position was as Deputy Director of the Multnomah County Library in Portland, Oregon. She has been working as a library management consultant and trainer since 1999. Along the way, she's been a Deputy State Librarian (Nevada) and the director of two medium-sized public libraries (South San Francisco, CA and Idaho Falls, ID). Professional interests and specialties include strategic planning, human resources management, work flow and work force planning, service analysis and planning, and staff development.

A graduate of the University of Oregon (MA, Library Science) and Idaho State University (BA, English), Jeanne has taught at the library school at San Jose State University and extension courses for Chapman College. She has also taught a number of courses and workshops for InfoPeople in California and for OCLC West and made numerous conference presentations. With consultant Diane Mayo, she co-authored the Public Library Association book, Staffing for Results. Her latest book, co-authored with consultant Paula Singer, HR for Results, will be published by ALA in 2007.


James McPeak has over 30 years of experience as a public library manager/director. Most recently he served as director of the Chagrin Falls Branch of the Cuyahoga County Public Library in Ohio. Simultaneously, he is a Library Practitioner-Instructor at Kent (Ohio) State University, School of Library and Information Science, where he has taught beginning in 1999. He also freelances as a motivational speaker specializing in educational and staff development topics for public libraries.


George Needham, VP for Member and Community Services, OCLC (Online Computer Library Center) has many years of management experience in not-for-profit and government agencies, working at local, state, and national and international levels. He previously served as State Librarian of Michigan, Executive Director of the Public Library Association, Member Services Director for the Ohio Library Association and various positions in public libraries. He is well-known to library audiences and possesses outstanding speaking and presentation styles.

Sandra Nelson

Sandra Nelson is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She has presented hundreds of training programs in 48 states during the past three decades. During her career, Nelson has worked in both large and small public libraries and in state library agencies.

Ms. Nelson is the author of Implementing for Results: Your Strategic Plan in Action (ALA, 2009), Strategic Planning for Results (ALA, 2008) and The New Planning for Results: A Streamlined Approach (ALA, 2001) and co-author of Creating Policies for Results: From Chaos to Clarity (ALA, 2003), Managing for Results: Effective Resource Allocation for Public Libraries (ALA, 2000), and Wired for the Future: Developing Your Library Technology Plan (ALA, 1999). She is the Senior Editor of the Public Library Association Results series.

Ms. Nelson’s awards include Arizona Librarian of the Year (1987), Professional Achievement Award from the Association of Specialized and Cooperative Library Agencies (1996), and Outstanding Alumna Award, University of North Texas, School of Information Science (1999), and the ALA Melvil Dewey Medal (2008).

Wayne Piper

Wayne Piper has 30 years of public library and library-related experience. He has worked in a variety of library settings and roles and since 1993 has created, coordinated, and promoted the Ohio Library Council's continuing education program. The Council offers an average of 40+ events per year. Several events and initiatives have received awards of recognition from both the American and Ohio Societies of Association Executives.   As a facilitator/presenter, Piper works to engage all participants in conversation and at the same time keep the discussion, productive, objective, and on task. Piper holds an MLS from the University of Michigan and BA degree from Michigan State University. You can learn more about the Ohio Library Council by visiting www.olc.org.

Michael Porter

Michael Porter is a librarian, blogger, presenter, technology fan, author and PEZ collector. He has worked for nearly 20 years in Libraryland with WebJunction.org, OCLC Western (Ontario, CA), the Bill & Melinda Gates Foundation US Library Program and the Allen County Public Library (Fort Wayne, IN), and holds an MLS from Indiana University ('99).

Michael's professional focus is on practical technology, community, training and planning. He is currently working on a book about successful electronic communities for ALA Editions, co-authors the "Internet Spotlight" column in Public Libraries Magazine and in early 2009 will begin teaching the "Technology Planning" course for PLA's "Certified Public Library Administrator Program". Libraries, librarians, travel, creating digital multi-media, and PEZ are all near and dear to him. You can read more on the Libraryman blog: www.libraryman.com.

	Cheryl Bryan is a consultant, trainer, speaker and writer specializing in guiding librarians through service changes to meet today’s needs and expectations. She has presented training programs and consulted with libraries about long range planning and building programs for a decade. Her work is based on the belief that each library should reflect the needs of its own community, and make efficient and attractive use of space. Cheryl has worked in large and small public libraries in Massachusetts and New York State for over thirty years, most recently as the Assistant Administrator for Consulting and Continuing Education for the SouthEastern Massachusetts Library System. She served as President of the New England Library Association, Chairman of ALA’s InterLibrary Cooperation & Networking Section of the Association of Specialized and Cooperative Library Agencies, and as a member of other local and national committees working to improve library service.
	Yolanda Cuesta is the lead consultant in Cuesta MultiCultural Consulting, a consulting firm specializing in helping libraries serve ethnic and culturally diverse communities. She has over 25 years experience as a trainer and consultant with public libraries and non-profit organizations. Her training and consulting emphasis include community based needs assessments, building partnerships and community coalitions, marketing and public relations, strategic planning and evaluation, and grant writing. She is a trainer for the Public Library Association’s Planning for Results and Managing for Results Process. Prior to starting her own consulting business, Yolanda was Chief of Library Development Services and Ethnic Services Consultant for the California State Library and worked in public libraries in Texas and California. Yolanda has a Bachelor of Science degree in Elementary Education and a Master of Library Science degree from the University of Texas at Austin. She has pursued additional training in intercultural communication, marketing, program planning and evaluation, and train-the-trainer techniques.
	June Garcia has over 38 years experience as a public librarian. Her experience includes six years as director of an urban library (San Antonio Public Library), twelve years as the administrator of a branch library system (Phoenix Public Library), and five years as a branch manager. She has served as CEO of the CARL Corporation, and as Vice President and Chief Ambassador of TLC/CARL. For six years, Ms. Garcia was a managing partner, along with Ronald Dubberly, of Dubberly Garcia Associates, a broad-based consulting company serving the library industry. Since February 2008, she has been sole proprietor of June Garcia LLC. Ms. Garcia has been an active participant for over 25 years in the Public Library Association’s efforts to develop tools that will enable public librarians and trustees to effectively plan, measure and evaluate public library service. She is co-author, along with Sandra Nelson, of Creating Policies for Results: From Chaos to Clarity (ALA 2003) and Public Library Service Responses (2007). Ms. Garcia is also Associate Editor for the Results series of publications by PLA. Ms. Garcia has been a frequent speaker at library conferences on a wide variety of topics relating to public library planning, productivity, measurement and evaluation, facilities planning, and fund raising. Ms. Garcia was the President of the Public Library Association from 1991-1992, and she has served three terms on the ALA Council.
	Jeanne Goodrich has over thirty five years' experience in public library administration, in five western states. She started out as head of technical services for the Ft. Vancouver Regional Library in Vancouver, Washington (where she was one of the first six WLN catalogers in the world!). Her most recent library position was as Deputy Director of the Multnomah County Library in Portland, Oregon. She has been working as a library management consultant and trainer since 1999. Along the way, she's been a Deputy State Librarian (Nevada) and the director of two medium-sized public libraries (South San Francisco, CA and Idaho Falls, ID). Professional interests and specialties include strategic planning, human resources management, work flow and work force planning, service analysis and planning, and staff development. A graduate of the University of Oregon (MA, Library Science) and Idaho State University (BA, English), Jeanne has taught at the library school at San Jose State University and extension courses for Chapman College. She has also taught a number of courses and workshops for InfoPeople in California and for OCLC West and made numerous conference presentations. With consultant Diane Mayo, she co-authored the Public Library Association book, Staffing for Results. Her latest book, co-authored with consultant Paula Singer, HR for Results, will be published by ALA in 2007.
	James McPeak has over 30 years of experience as a public library manager/director. Most recently he served as director of the Chagrin Falls Branch of the Cuyahoga County Public Library in Ohio. Simultaneously, he is a Library Practitioner-Instructor at Kent (Ohio) State University, School of Library and Information Science, where he has taught beginning in 1999. He also freelances as a motivational speaker specializing in educational and staff development topics for public libraries.
	George Needham, VP for Member and Community Services, OCLC (Online Computer Library Center) has many years of management experience in not-for-profit and government agencies, working at local, state, and national and international levels. He previously served as State Librarian of Michigan, Executive Director of the Public Library Association, Member Services Director for the Ohio Library Association and various positions in public libraries. He is well-known to library audiences and possesses outstanding speaking and presentation styles.
	Sandra Nelson is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She has presented hundreds of training programs in 48 states during the past three decades. During her career, Nelson has worked in both large and small public libraries and in state library agencies. Ms. Nelson is the author of Implementing for Results: Your Strategic Plan in Action (ALA, 2009), Strategic Planning for Results (ALA, 2008) and The New Planning for Results: A Streamlined Approach (ALA, 2001) and co-author of Creating Policies for Results: From Chaos to Clarity (ALA, 2003), Managing for Results: Effective Resource Allocation for Public Libraries (ALA, 2000), and Wired for the Future: Developing Your Library Technology Plan (ALA, 1999). She is the Senior Editor of the Public Library Association Results series. Ms. Nelson’s awards include Arizona Librarian of the Year (1987), Professional Achievement Award from the Association of Specialized and Cooperative Library Agencies (1996), and Outstanding Alumna Award, University of North Texas, School of Information Science (1999), and the ALA Melvil Dewey Medal (2008).
	Wayne Piper has 30 years of public library and library-related experience. He has worked in a variety of library settings and roles and since 1993 has created, coordinated, and promoted the Ohio Library Council's continuing education program. The Council offers an average of 40+ events per year. Several events and initiatives have received awards of recognition from both the American and Ohio Societies of Association Executives. As a facilitator/presenter, Piper works to engage all participants in conversation and at the same time keep the discussion, productive, objective, and on task. Piper holds an MLS from the University of Michigan and BA degree from Michigan State University. You can learn more about the Ohio Library Council by visiting www.olc.org.
	Michael Porter is a librarian, blogger, presenter, technology fan, author and PEZ collector. He has worked for nearly 20 years in Libraryland with WebJunction.org, OCLC Western (Ontario, CA), the Bill & Melinda Gates Foundation US Library Program and the Allen County Public Library (Fort Wayne, IN), and holds an MLS from Indiana University ('99). Michael's professional focus is on practical technology, community, training and planning. He is currently working on a book about successful electronic communities for ALA Editions, co-authors the "Internet Spotlight" column in Public Libraries Magazine and in early 2009 will begin teaching the "Technology Planning" course for PLA's "Certified Public Library Administrator Program". Libraries, librarians, travel, creating digital multi-media, and PEZ are all near and dear to him. You can read more on the Libraryman blog: www.libraryman.com.