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MAES Activities and Programs

    2009 Annual Programs

  1. Advocating in tough economic times: the story, the data, or both? When many organizations are competing for limited resources, the importance of communication cannot be overemphasized. The LLAMA MAES Discussion Group will tackle the question of how to convey the value of libraries.  MORE INFORMATION

  2. Through Their Eyes: Collecting Visual Data for Designing the Learning Environment

2008 Annual Programs

  1. And Now for the Good News: Appreciative Inquiry- Program presented an overview of appreciative inquiry, the study and exploration of what gives life to human systems when they function at their best.
    Handouts:
    Exercise #1 - QUESTIONS FOR AN APPRECIATIVE INTERVIEW (pdf)
    Exercise #2 – Introduction to an APPRECIATIVE INTERVIEW process (pdf)
    PowerPoint: And Now for the Good News: Appreciative Inquiry

  2. Living the Balanced Scorecard- Preconference program let participants learn to apply the three broad strategies of Balanced Scorecard (BSC): customer intimacy, operational excellence and innovative services.

    2007 Annual Programs

    1. Balanced Scorecard: The Results Please!
    2. Survey Fatigue? An Rx for Avoiding the Problem

    2005 Annual Programs

    1. Got Data, Now What? - 2005 Annual
    2. Making Data Come Alive - 2005 Annual