ALA/LAMA/HRS/STAFF DEVELOPMENT COMMITTEE
STAFF DEVELOPMENT CLEARINGHOUSE
The Staff Development Committee of the American Library Association, Library Administration and Management Association (LAMA), Human Resources Section (HRS) has, since 1984, maintained a Staff Development Clearinghouse located at ALA Headquarters Library. This Clearinghouse is composed of a variety of materials collected from all types of libraries throughout the United States. The materials included consist of Staff Development and Personnel policy statements, training and orientation manuals, Staff Development programs, projects, a list of pertinent Web Sites, and referrals. The Clearinghouse is designed to serve as a resource for any library in its planning or implementation of Staff Development policies or training programs.
Attached are listed the materials held within the LAMA/HRS/Staff Development Committee: Staff Development Clearinghouse. These materials are housed at ALA Headquarters Library and are available for use by libraries, individuals, and organizations upon Interlibrary Loan request. All items are filed at ALA Headquarters Library in alpha progression by the name of the institution having produced the item.
The LAMA/HRS/Staff Development Committee commonly hosts programs and pre-conferences at ALA's annual conference. As the demand for hand-outs composed for these events at times exceeds the supply, and as some ALA members cannot always attend the programs, it was determined that including the hand-outs in this Clearinghouse would be desirable. Such are listed in the attached list under the heading: "ALA/LAMA/HRS/Staff Development Committee".
In addition to the abstracted list of holdings this document also includes: a list of holdings by loose subject heading, a list of performance evaluation forms, and lists of pertinent Web Sites and referrals.
Referrals to pertinent Web sites will be added to this list as encountered; notification of content and address for known sites will be greatly appreciated. Please contact Patricia Finney at finney@crlmail.uchicago.edu.
TO USE:
Direct a standard Interlibrary Loan request form to:
The American Library Association
Headquarters Library
Staff Development Clearinghouse
50 E. Huron Street
Chicago, IL 60611
Request one item per request form.
Cite item as it is cited in the attached abstracted list of holdings.
ALA will loan any item held for a period of 3 weeks from date of receipt.
There is no renewal policy; loaned items are due 3 weeks from date of receipt.
Fees - reimbursement of postage and shipping/handling is required. An invoice will be sent shortly after a request is filled. Such can be paid in U.S. currency or stamps.
Photocopy in lieu of loan is available:
Direct a standard Interlibrary Loan Photocopy request form to the above cited address.
Request one item per request form.
Cite item as it is cited in the attached abstracted list of holdings.
Fees - charges are $.15 per page plus $1.50 postage. An invoice will be sent shortly after a request is filled. Such should be paid in U.S. currency.
DEPOSITS
An urgent need exists for the addition of materials to the Clearinghouse. It is necessary to remain current and to expand the base of topics covered. Deposits to the Clearinghouse will be gratefully accepted. Send to the address cited above. New items will be abstracted and added to this list on a semi-annual basis.
If there are questions, or if further information is required, please contact the Headquarters Library at 800-545-2433 x 2156 or 312-944-2156
Revised: January, 2002
ALA/LAMA/HRS/STAFF DEVELOPMENT COMMITTEE
STAFF DEVELOPMENT CLEARINGHOUSE
MATERIALS HELD
ALA/LAMA/HRS/STAFF DEVELOPMENT COMMITTEE
(The hand-outs from programs and pre-conferences hosted by this committee)
· "Creating Caring Leadership for the 21st Century". July 8, 2000 (26 pp.)
· "Implementing Managerial Competencies: Practical Applications". June 25, 1999 (39 pp.)
· "Managerial Competencies: Building Tools for Organizational and Individual Success". June 26, 1998 (23 pp.)
ALLEN COUNTY (INDIANA) PUBLIC LIBRARY
"Team Building" Staff Development Day, 1991 (4 pp.).
Materials for its "Staff Development Day" including a full schedule of events and statement of content for each workshop offered. A sample evaluation form is included.
BOSTON COLLEGE LIBRARIES, BOSTON, MA
Student Assistant Handbook. 1991/2 (7 pp.). MISSING 1/11/02
A general handbook for all student assistants within the library system. It includes instruction and information concerning administrative matters such as schedules, absences, breaks, performance evaluation, and policies for: food and drink, off limits, TV and radio, phones, emergencies, and library security.
BROWARD COUNTY (FLORIDA) LIBRARY SYSTEM
Staff Development Plan. Tanya P. Simmons, Staff Development Officer. 1985. (30 pp.). MISSING 1/11/02
Designed to address the training needs of the entire library system. Included are: employee orientation, skill building workshops, literacy training, career development, program development, management skill building, full library system staff development, an employee recognition program, minority recruitment, and peer instruction groups. Criteria for evaluation of training activities is also included.
BROWN UNIVERSITY, PROVIDENCE, RI
Personnel Program for Librarians. 1985 (@ 50 pp.).
Complete personnel policy for professional positions including: definition of professional staff and its various grades, review for promotion, instructions for job descriptions, guidelines and form for performance evaluations, staff development statement, grievance procedure, competence standards by rank for catalogers and reference staff, salary data, travel policy, annual reports of the staff development committee, and guidelines and forms for a staff rotation program.
CALIFORNIA STATE LIBRARY, SACRAMENTO, CA
Convocation on Providing Library Service to California's 21st Century Population. Convocation Proceedings. 1997 (101 and 11 pp.).
This publication is the proceedings of a two day gathering of over 100 library leaders who conducted meetings and work sessions. The objective of the session was to assess the condition of library services to diverse populations and to develop recommendations for new statewide programs that will respond to needs in the 21st century.
The publication includes: a demographic profile for the 21st century; seven papers on the topics of: access, collection development, community collaboration and outreach, lifelong learning, promoting the value of libraries, staffing, and technology; remarks by Dan Walters and Richard Rodriguez; two series of recommendations by topic; an agenda; and a separate appendix: "Summary of Input Received from the Public Forums on the California State Library's Convocation on…".
Harmony in Diversity: Recommendations for Effective Library Service to Asian Language Speakers. 1998 (31 pp.). Supplemental Materials (149 pp.)
A publication created to provide guidance on how to improve library service to Asian language speakers and readers. The main publication includes statements and recommendations concerning: challenges and opportunities, customer service, staff development, commonalties and differences, communication, access, collections, technology, services, programs and future implications. A bibliography completes the publication.
The supplemental materials are comprised of specific information arranged topically. Several sections are dedicated to individual language groups: Chinese, Filipino, Japanese, Korean, and Vietnamese; these include: cultural information, vendor lists, language aids, dewey classification, periodical lists, and organizational and personnel reverences. Other information includes articles on promoting library awareness, linguistically isolated populations, names, Web Sites and library materials vendors.
Keeping the Promise: Recommendations for Effective Library Service to African Americans. 1996 (14 pp.).
A publication created to provide guidance to public service librarians, administrators, and library directors on how to improve service to African Americans. The goals of the publication include: aiding understanding of diversity; dispelling myths and misconceptions; creating a tool to aid in providing service, access and materials; promoting wider appreciation of African American culture; providing information on the African American community; and promoting recruitment of diverse library staff. Topics covered in the publication include: needs assessment and community analysis; access; materials; collection development; staff development; services; programs; technology; marketing; funding; political concerns and evaluation.
CENTER FOR RESEARCH LIBRARIES, CHICAGO, IL
New Employee Orientation. 1996 (24 pp.).
A complete plan for the orientation of all new employees. This document is in outline, check-list format. It includes a letter of welcome, a schedule, a section on each department or operating unit of the library, an organizational chart, and a map of the building. While this orientation packet is extremely specific to the operations of an individual library, it could be of use as an example for others who hare attempting to construct a detailed plan for new employee orientation.
Training for Effective Use of CRL: A Model. DRAFT. 1990 (40 pp.).
A training plan for Interlibrary Loan staff use in seeking to instruct new or retrain ongoing employees in more effective use of the CRL collections. Originally used as the foundation for a training workshop at CRL it can be easily accommodated to home library use. The plan, in outline form, introduces CRL and its collection components, and details bibliographic access, borrowing policies and procedures, services, and plans for keeping current. This plan can be used by those seeking to train staff for use of CRL, or more generally, as an example in constructing a training plan for Interlibrary Loan or Reference staff.
CHANDLER PUBLIC LIBRARY, CHANDLER AZ
Staff Development. Misc. Materials (17 pp.).
This group of various materials pertaining to Staff Development includes the training policy statement, an evaluation form for training programs, a supervisors' training log, and new employee orientation materials which include extensive check sheets for the various facets of training; these are divided by department and area of specialization.
CUYAHOGA COUNTY PUBLIC LIBRARY, MAPLE HEIGHTS, OH
Adult Balanced Life Enhancement Inventory [ABLE]. 1997 (21 pp.).
Produced by InfoPLACE, a job search education and counseling program of the Cuyahoga County Public Library, the packet includes a user's manual and the self-assessment inventory tool. Part 1 of ABLE is a diagnostic instrument which examines how energies are being spent across six different life dimensions: physical, emotional, intellectual, occupational, social, and meaning/purpose. Part 2 enables the user to employ the self assessment developed in Part 1 to build a plan for change.
This is a copyrighted title; additional copies of these items are for sale by the producer and an order form is included.
DANIEL BOON REGIONAL LIBRARY, COLUMBIA, MO
Steps to Staff Day. (4 pp.).
A chronological checklist of tasks to be accomplished in the hosting of a Staff Day dedicated to a selected theme of Staff Development. A good tool for one with first time responsibility for such an event, or for the experienced host who needs reminders.
DEKALB COUNTY PUBLIC LIBRARY, DEKALB, GA
Focus on Youth: A Training Program for Youth Services Specialists. 1992 (41 pp.).
H.W. Wilson Library Staff Development Grant - 1993 winner
A proposal to develop and implement a two-day training retreat for incumbent Youth Services staff dedicated to providing uniform and comprehensive training for service to youth. The training program, once developed, will be repeated for all incoming Youth Services staff. The proposal includes statements of purpose, need, current Staff Development Program, and objectives for Youth Services. The proposed project is explained with a summary of objectives, plan for implementation, topics to be addressed, agenda (including plans for ongoing training of new staff), calendar, budget, and plans for evaluation. Appendixes include descriptions of projects and teaching aids, and a "Self-Assessment Guide for Children's Services" (Minnesota (State) Office of Library Development and Services. St. Paul, MN).
EAST BRUNSWICK PUBLIC LIBRARY, EAST BRUNSWICK, NJ
Staff Development Day: June 20, 1997 (13 pp.).
A packet of materials which were used for a Staff Development Day which includes: a schedule of events; handouts; and an evaluation form. The topics of the events were " Cultural Diversity: Customer Service with a Difference", and "Privacy and Confidentiality in the Library".
FAIRFAX COUNTY (VIRGINIA) PUBLIC LIBRARY
Page Package: A Training Manual (dist. ALA/PLA). 1987 (@ 150 pp.). MISSING 1/11/02
A training manual containing detailed, step by step, instruction for all tasks performed by the paging staff. The 6 week training program includes training checklists and performance standards, tests, evaluatory mechanisms, and weekly quizzes.
Recognizing Cultural Differences: A Training Program for Staff. (11pp.).
H. W. Wilson Library Staff Development Grant - 1988 Winner MISSING 1/11/02
A proposal to formulate a series of five pilot workshops designed for public service staff dedicated to training for cultural differences. The objectives of the workshops are to bring awareness of cultural diversities among foreign-born clientele and to improve library service through better knowledge of these patrons' needs. A further goal is to incorporate cross-cultural training into all future training plans.
The proposal contains an abstract, a statement of need, a statement of purpose and objectives, a plan for implementation, a budget, and a plan and questionnaire for evaluation.
GEORGIA STATE UNIVERSITY, ATLANTA, GA
Guidelines for Use of Internet. (1 p.).
In response to the increasing use of "E-Mail", a policy keying upon personal use of the Internet was necessary. Personal vs. business related activities are defined.
HARVARD UNIVERSITY, LAW SCHOOL LIBRARY, CAMBRIDGE, MA
Staff Development: Diverse Offerings Build a Strong Staff. 1993 (17 pp.).
Materials concerning its Staff Development Committee originally used as a hand-out for an ALA Poster Session dedicated to helping others to build and guide such a committee. The mission statement, charge, and activities of the committee; new staff orientation instructions and checklist; needs assessment survey description and questionnaire; list of events sponsored in the most recent year; and ideas for future programs are included. A very instructive and inspirational publication which meets its goal of helping others.
HURON VALLEY LIBRARY SYSTEM, ANN ARBOR, MI
Building Effective Work Relationships. 1989. (30 pp.).
Materials for a two day seminar the objectives which were: to promote self awareness, to realize and build upon strengths, and to find new methods of working better with others. There are contained several tests and group assignments concerning: work styles, personal profiles, group action, behavior characteristics, flexibility exercises, strategies for blending, and a team building exercise.
INDIANA UNIVERSITY, BLOOMINGTON, IN (AND BRANCH CAMPUSES)
Workshops for Supervisors Who Work With Student Hourly Employees. (13 pp.).
H.W. Wilson Library Staff Development Grant - 1981 winner. MISSING 1/11/02
The proposal details the planning, implementation, and evaluation of workshops for staff dealing with student employees. Contained are: a needs assessment for staff development with an analysis which is specific to student assistants, a project plan to provide computer assisted (PLATO) efficient, economical and effective training for student assistants. This is a project plan, not a detailed analysis and contains a calendar of events, budget requirements, and a plan for evaluation.
INDIANHEAD FEDERATED LIBRARY SYSTEM, EAU CLAIRE, WI
Model Staff Development/Continuing Education Policy. (5 pp.).
A "model" Staff Development/Continuing Education policy statement designed for use in all system libraries. Following a definition and goal statement, are individual policies for library trustees, directors, and staff. Activities for which funding is available are listed and forms for activity reports and annual summaries of activities are included.
JACKSON-GEORGE REGIONAL LIBRARY SYSTEM, PASCAGOULA, MS
Librarians Improve Training (LIFT). (@ 15 pp.).
H. W. Wilson Library Staff Development Grant - 1983 winner
A proposal for a 1 year program utilizing special consultants from business, industry, and human service agencies, as well as the library field, to train non-degree public service staff. The proposal includes: a description of, and the goals for, the proposed project, a statement of need, calendar for implementation, budget, evaluation plan and background documents including: an evaluation of present library services and annual statements of objectives for the system.
JACKSON (MICHIGAN) PUBLIC LIBRARY DISTRICT
Decision Making Seminar. 1985 (15 pp.).
Materials from a full day program including a bibliography, outlines of presentations, materials for small group work including worksheets, and strategies for reducing conflict in decision making.
JEFFERSON COUNTY PUBLIC LIBRARY, LAKEWOOD, CO
Page Training Manual. rev. May, 1995 (notebook format) (43 pp.).
A complete manual for the training of pages within the library. The in-depth treatment includes
an introduction to the library: its history, mission, procedures and physical layout; a section on basic library skills; followed by instruction in paging duties including: shelving, shelf reading, and working with the public. Appendices include a glossary and specific instruction for the physical processing of library materials.
Substitute Circulation Assistant Training Manual. rev. July, 1995 (notebook format) (@ 100 pp.).
A thorough training manual for the Circulation Substitute. A basic orientation package including procedural and library informational materials is followed by in-depth instruction for the position including: the circulation system, check-out procedures, use of the catalogue, and telephone training. Appendices include informational brochures and forms. This is an excellent example which could be used when writing your training manual.
Substitute Librarian Training Manual. rev. July, 1995 (notebook format) (@ 150 pp.).
This manual follows the in-depth and highly organized format of the two above. A general orientation program on the library (its mission, practices and systems) is followed by specific topical treatment including: reserves and catalog search practice, reference sources, patron instruction and training in the Branches. A great deal of space is left for notes and self instruction. Appendices include informational brochures and forms. Another excellent model.
KING COUNTY LIBRARY SYSTEM, SEATTLE, WA
Building for Management Excellence. rev. Feb., 1995 (6 pp.)
A Staff Development policy statement dedicated to the enhancement of management skills throughout the library system. The philosophy and goals of the policy are stated, as are expected foundation skills and requirements, "competencies for success," for all levels of management from entry to executive. An extremely valuable section of this document defines each listed attribute of competency.
KING COUNTY LIBRARY SYSTEM, SEATTLE, WA (in cooperation with University of Washington Libraries and Seattle Public Library)
Back for the Future: Preventing Back Pain in the Library.
The video Back for the Future: Preventing Pack Pain in the Library and an introductory flyer with hints for avoiding back pain are included.
LIBRARY OF CONGRESS. CONGRESSIONAL RESEARCH SERVICE. CONGRESSIONAL REFERENCE DIVISION, WASHINGTON, DC
Training Plans. 1989 updated 1991 (55 pp.).
A training plan for library technicians, reference librarians and other temporary staff. For each position: the training goals are stated; the responsibilities of each staff member involved in training are delineated; a detailed chronological list of training activities is included; required progress reports are explained; and the expectations of training are cited. Appendixes include a copy of a performance evaluation form and a list of the key reference sources used within the division.
LOUISVILLE (KENTUCKY) FREE PUBLIC LIBRARY
Improving Patron Relations. (5 pp.).
H.W. Wilson Library Staff Development Grant - 1986 winner
A proposal to conduct a 2 day intensive workshop designed to improve staff/patron interaction skills; to produce a training videotape and handbook for use in future workshops; and to provide evaluation and feedback mechanisms for said program. The proposal includes a projected program summary, calendar, budget, and evaluative mechanisms.
LOYOLA UNIVERSITY, CHICAGO, IL
A Manual for Supervisors of Library Student Assistants. (33 pp.). MISSING 1/11/02
A manual designed to provide basic information to supervisors of student assistants which documents policies, procedures and practices which are uniform among all library units. The entire scope of events within the employment of a student assistant is discussed including budget allocation, grade levels of student positions, recruitment, interviewing, hiring process, scheduling, work study, orientation, training, policies and regulations, evaluations, resignation and termination, and samples of forms employed. An excellent model upon which to construct such a document.
MAINE REGIONAL LIBRARY SYSTEM. SOUTHERN MAINE LIBRARY DISTRICT, AUGUSTA, ME
Better Reference Service Through Better Communication. (@ 50 pp.).
H.W. Wilson Library Staff Development Grant - 1989 winner
A proposal for an one day workshop on communication skills to be offered to public service staff from public libraries throughout the state of Maine. The objective of the workshop is to improve the quality of reference service.
Included in a package of information are: a statement of need and objective; an implementation plan; a proposed budget; a plan for evaluation; and additional supporting material such as: descriptive fliers concerning the library system; a bibliography devoted to reference services; a list of reference materials basic to the small or medium sized public library entitled "A Bare Bones Reference Collection"; excerpts from the annual report of the library district which are specific to reference services and staff development; and the final report of the Reference Study Committee.
MEMPHIS SHELBY COUNTY PUBLIC LIBRARY AND INFORMATION CENTER, MEMPHIS, TN
Staff Institute Day. (6 pp.). MISSING 1/11/02
Documents concerning the annual training day for the entire staff. Included are a planning document which cites the purpose and intended outcome of the event, a program of events citing all workshops held (1993), a planning checklist for workshops, and an extensive evaluation form.
MONTGOMERY COUNTY DEPARTMENT OF PUBLIC LIBRARIES, ROCKVILLE, MD
Staff Development Plan. (28 pp.).
Plan for the implementation of a staff development program which includes: a policy statement, goals, roles and responsibilities, needs assessment, evaluation, calendar for program implementation, policy for conference, workshop, and training program attendance, tuition assistance program, guidelines and forms for staff development report.
NEWPORT NEWS PUBLIC LIBRARY SYSTEM, NEWPORT NEWS, VA
Staff Training Effectiveness Program. (5 pp.).
H.W. Wilson Library Staff Development Grant - 1994 winner
A proposed program for reference staff dedicated to increasing efficiency and accuracy by providing customer service and reference skills training. The proposal includes statements of need, the library's staff development program, the purpose and objectives of the program, a work plan, a project plan, a calendar of events, a budget, and the description of a unique method of evaluation which will involve the hiring and training of anonymous surveyors to pre-test and post-test. Also included is a statement of future plans to continue the training initiated by this program.
OCEAN COUNTY LIBRARY, TOMS RIVER, NJ
Staff Development Program: Five Year Plan. (@ 110 pp.).
An extremely comprehensive plan for the development of a library-wide staff development program; the plan is thoroughly considered. It is made up of four parts:
Planning - including rationale, definitions, potential benefits, current status, and the proposed activities of the staff development committee which would oversee.
Proposed Program Implementation - including a statement of each program component with detailed goals, objectives, training pans, and evaluation procedure; statement of roles and responsibilities for all parties; and an inservice training plan stating the objectives, proposed training activities, and evaluation procedures for each service department.
Calendar - including the time tables and application schedules for all proposed activities.
Appendices - including needs assessment results, and a staff development bibliography and reading list.
OHIO LIBRARY COUNCIL. CHILDREN'S SERVICES DIVISION.
Youth Services Handbook. Aug., 1995 (Notebook format, 250 pp.).
An extremely detailed publication which is based upon the goal of presenting in one document, the information needed to perform youth services well. A unique feature of the publication is the statement, at the beginning of each chapter, of competencies required for successful performance within the topic of the chapter. Chapter headings include: knowledge of the client group; administrative and management skills; communication skills; materials and collection development; programming; advocacy, public relations, and networking skills; professionalism and professional development; and appendices (various informational forms and statements)
PALATINE PUBLIC LIBRARY DISTRICT, PALATINE, IL
In Charge Manual. Jan., 1993 (38 pp.).
A summary of policy and procedures for plant, emergency and other situations requiring out of the ordinary decision making. Included are statements of "who is in charge"; guidelines for dealing with abandoned children, accidents or injuries, bomb threats, emergency closings and pagings, end of day and locking up, fire, irate patrons, maintenance, meeting rooms, opening up, power outages, and tornadoes; emergency phone numbers and an index close the publication. A very neat and clear instruction manual, which would be easily adaptable to most libraries' use.
In Style. (10 pp.).
A manual for use by all staff members as a guide for preparing consistent, well-written materials for distribution outside of the library. Included are statements of style specific to the library; and standards for punctuation, abbreviations, numbers, dates, time, addresses, computer language, bibliographic entries, and final printing.
Planning a Staff Day. 1993 (37 pp.).
A group of materials used to plan and carry forth the library's annual Staff Institute Day. Materials begin with a summary of the event and its rationale. Also included are items integral to planning, hosting, and evaluating the event such as: a budget, evaluation form and analysis, agenda and schedule, field trip instructions, descriptions of courses and seminars, a planning schedule and assignment of duties, awards given, forms, and timetables.
Professional Conference Guidelines (2 pp.).
A statement of policy concerning conference attendance including: goals, obligations, frequency of attendance, selection of attendees, and reimbursable expenses.
PINELLAS (FLORIDA) PUBLIC LIBRARY COOPERATIVE
Surveying Public Libraries for the ADA. (203 pp.).
A large gathering of documents and information to assist libraries in responding to the Americans With Disabilities Act. An excellent resource which includes: an introduction to the law and its highlights; a review of current literature; a section on communication with consumers; aids for planning auxiliary services; a guide for staff training in response to ADA; a discussion of the provision of accessible collections; a lengthy self-evaluation survey for public libraries; and Appendices consisting of resource lists, a glossary, information on how to get copies of the law and regulations, and guidelines for referring to people with disabilities.
PRINCE GEORGE'S COUNTY MEMORIAL LIBRARY SYSTEM, HYATTSVILLE, MD
Orientation and Training for Hourly Employees. (@ 50 pp.).
H.W. Wilson Library Staff Development Grant - 1984 winner
A proposal for a 1 year program to establish and maintain uniform standards and procedures for orientation and on the job training for hourly employees. Such would be accomplished through the development of audiovisual presentations, containing both general information and detailed task-orientated instruction. A workbook including tasks and procedures, with exercises, would also be produced. The proposal contains a history of staff development efforts, needs assessment, plan for the proposal's implementation, calendar of events, budget, evaluation procedure, and attachments including the long range plan for the system itself and its human resource development policy.
PRINCE WILLIAM (VIRGINIA) PUBLIC LIBRARY SYSTEM
Staff Development Task Force: Final Report and Recommendations. 1990 (notebook format) (@ 70 pp.).
A design for an overall plan for staff training and development was necessary; a task force was convened; this is its final report and recommendations. Included are definitions, plans for implementation, a process for future planning, assignment of responsibilities, a statement of staff needs, the reports of various brainstorming sessions, and the result of a staff development survey.
RHODE ISLAND DEPARTMENT OF STATE LIBRARY SERVICES, PROVIDENCE, RI
Group Process Techniques (@ 15 pp.).
H.W. Wilson Library Staff Development Grant - 1982 winner
A proposal for a 3 day workshop on the use of group process techniques in effecting change. Such was necessary to the planning, development, and coordination of state wide library services. The proposal contains: current staff development policy, needs assessment, description of the proposed workshop, calendar of events, budget, evaluation, and the long range plan for the agency itself.
RIVERSIDE (CALIFORNIA) CITY AND COUNTY PUBLIC LIBRARY
Procedures Manual: Personnel Section; Training Plan. (June, 1984) (3 pp.).
A detailed description of established training procedures as related to each position. It includes a 1 p. schedule for employee orientation.
Staff Development; Continuing Education and Training Policy and Procedures. (June, 1984) (9 pp.).
Includes definitions and scope of staff development and continuing education; statement of policy including scheduling, expense reimbursement, evaluation, and record of attendance. Actual forms for evaluation of programs, expense requests, and continuing education attendance records are also present.
ROCHESTER HILLS PUBLIC LIBRARY, ROCHESTER, MN
Guide to Emergency Situations. 1993 (26 pp.).
A booklet dedicated to allowing all staff members a better understanding of how to act during a crisis. Potential situations covered include: tornado, fire, medical emergency, bomb threat, power failure, disruptive patron, mechanical problem, robbery, and terrorism.
New Employee Guide. 1994 (20 pp.). MISSING 1/11/02
An orientation document for the new employee; included are: management structure, departmental objectives, highlights from the Personnel Manual, and other miscellaneous information. Attachments include maps, sample forms, library systems information, and circulation policies.
Personnel Policy Manual. 1993 (58 pp.). MISSING 1/11/02
The purpose of this manual is to set forth and clarify relations conditions of employment for all library employees. The manual includes personnel policies and informs employees of their responsibilities. The manual is arranged in a topical methodology which allows for ease of insertion or change. An excellent statement of contents is included. Extensive coverage is given to all areas of personnel policy from hiring to retirement.
ST. PAUL (MINNESOTA) PUBLIC LIBRARY
Staff Training and Development Program: Guidelines and Resources. 1989 (notebook format) (@ 70 pp.).
A handbook designed to provide training and development information guidelines for all full and part time employees. The work is divided into four parts: 1. rationale and definitions for staff development, staff responsibilities and a three-year training program which includes a needs assessment; 2. a description of a variety of training and development activities with roles, policies and procedures defined; 3. guidelines for reimbursement. 4. resources which may be needed for any given activity and their availability.
SALT LAKE CITY PUBLIC LIBRARY SYSTEM, SALT LAKE CITY, UT
Staff Training and Development Program (9 pp.).
A statement of policy and intent for staff training and development which includes a definition of staff development and its components, assignment of responsibility, a plan outline for training to be offered, and common understandings. Also included is a time table for training offered in a year and course descriptions.
SCHAUMBURG (ILLINOIS) TOWNSHIP DISTRICT LIBRARY
Horizons 1990: Staff Conference Week; Schedule and Registration Packet. (1990) (@ 40 pp.).
In an effort to offer varied and useful training experiences for the entire staff, a week of activities was planned; this packet contains abstracts of each course offered, a schedule of events and registration forms. Well over 100 sessions were offered on a host of subjects pertaining to all aspects of librarianship including circulation, youth, technical, extension, reference, and support services.
SEWANEE, THE UNIVERSITY OF THE SOUTH
Student Assistant Manual, 1996 (21 pp.).
A complete manual for Student Assistant positions within the library; included are: a statement of library mission and goals, an introduction to the facility, descriptions of the library's operational units stating the respective responsibilities of Student Assistants within each, and a statement of personnel policies as applicable to Student Assistants. Appendixes include a staff list, a library directory, a call number guide, a map of the building and various personnel forms.
SHAKER HEIGHTS (OHIO) PUBLIC LIBRARY
Open-house: Automated Services. (1991) (3 pp.).
Invitation and handouts for an open-house conducted by the Technical Services Department describing all of the activities of the department. Graphics trace the procedures employed for acquisition from initial order to receipt.
SOLANO COUNTY LIBRARY, FAIRFIELD, CA
Thursday Training Forums (1 p. per).
With no formal staff development program, individual efforts are actively supported. Flyers announcing a series of training forums are included. Some subjects covered include: microcomputers, time management, youth services, interviewing skills, and library publicity.
SOUTH CAROLINA STATE LIBRARY, COLUMBIA, SC
Staff Development and Training Plan. 1999/2000 (22 pp.).
This plan includes working definitions of staff development and training, the charge of the Staff Development Committee, and a detailed statement of the lines of responsibility for staff development within the library. Goals and objectives are followed by an appendix which includes a statement of policy and purpose, a detailed listing of agencies and organizations which provide assistance to library staff, a glossary of terms, and a form for reporting on staff development or training events attended.
SOUTH CENTRAL RESEARCH LIBRARY COUNCIL, ITHACA, NY
Good Supervisors, Good Employees: Training for Teamwork (9 pp. & appendix 112 pp.).
H. W. Wilson Staff Development Grant - 1991 Winner
A proposal to address the questions of "what makes a good supervisor?" and "what makes a good employee?" in two one-day workshops for library staff of all levels. The anticipated results of these workshops are: an improved understanding of the work environment, increased awareness and appreciation of the staff's interdependency, and gains in respect for each other's roles and responsibilities.
The proposal contains a statement of need, a statement of purpose and objective, a plan for implementation, a budget, a plan for evaluation, and a copy of the brochure printed for the workshops.
An appendix "Continuing Education Assessment and Development 1990" is attached. This contains the institution's plan for continuing education with historical background, continuing needs, and an action plan to meet these needs. Survey forms and results, for library and professional staff, exploring staff development policies and needs assessment for continuing education, comprise the bulk of the document.
SOUTHERN UNIVERSITY, SHREVEPORT, LA
Library Skills Development Workshop (@ 100 pp. including attachments).
H.W. Wilson Library Staff Development Grant - 1980 winner
A proposal to hold a 5 day workshop dedicated to design strategies for a library orientation for freshmen, focusing on services and resources available. The proposal contains a needs assessment, description of the program to be held, evaluation tools, and a budget. Attachments contain sample handouts, bibliographies, course outlines, and workbooks developed for student orientation.
Student Library Handbook: 1980/1981 ed. (22 pp.); 1983/1984 ed. (31 pp.); 1986/1987 ed. (32 pp.).
The manual of information for student use of the library. Information included: general statement on the nature of the library, specific statements on the services of the Circulation and Reference Departments, subject classification and LC and Dewey classification scales, steps in writing a term paper and directions for writing footnotes. Appendixes include various policy statements.
SOUTHWEST PUBLIC LIBRARIES OF FRANKLIN COUNTY, GROVE CITY, OH
Personnel Policies. 1997 (20 pp.).
A newly revised personnel policy statement including articles on employment, salary, working conditions, benefits, disciplinary action, and the volunteer program. A section including administrative procedures for hiring, performance appraisals, and transfers/promotions is also included.
Staff Handbook. 1997. (@ 100 pp.).
A full employee handbook including discussion of the following topics: mission, history, and facts concerning the library; benefits; employee relations; pay and employment practices; relationship to the public; safety and health; and staff development. Topics considered in the appendix include: lists of trustees, staff, and friends of the library; departmental descriptions; answers to frequently asked questions; and definitions of terms.
TEXAS TECHNOLOGICAL UNIVERSITY LIBRARIES, LUBBOCK, TX
Implementing Team Management at the Texas Technological University Libraries. (17 pp.).
H.W. Wilson Library Staff Development Grant - 1987 winner
A proposal to conduct a 9 month series of seminars and workshops pursuant to the goal of preparing the staff of the library to implement team management. The program was designed to assess whether the organizational climate and current managerial styles were conducive to the implementation of team management. It sought to develop consensus among staff to the desirability of team management; and to provide the staff with the opportunity to acquire and develop the necessary skills to implement team management. The proposal contains program outlines, a needs assessment, a statement of purpose and objectives, an implementation plan, budget and evaluation tools.
TULSA CITY-COUNTY LIBRARY SYSTEM, TULSA, OK
Staff Development Plan. (4 pp.).
The policy statement for its In-Service Training Committee. Included are: a statement of purpose, the reporting structure, the committee make-up, its assigned duties, an annual timetable, suggested topics for programs and their expected formats.
UNIVERSITY OF CALIFORNIA, BERKELEY, CA
Handbook for Student Library Employees. [c. 1993]. (8 pp.).
A basic personnel handbook for student employees which includes policy statements on: terms of employment, salary, work schedules, insurance, performance evaluation, and expectations. A statement on planning for a library career is also included.
New Employee Orientation Program - Materials relating to. 1985 (@ 30 pp.). MISSING 1/11/02
Materials include a program timetable, program outline, report of the program's debut, a day-by-day description of the program itself, schedules, flyers, a list of materials given to new employees, and evaluation forms.
Staff Employee Handbook. July, 1991 (24 pp.).
A personnel handbook for all staff employees which includes historical and current information on the library and its branches and departments. Policy statements concerning: employment practices, pay, performance evaluation, personnel files, work schedules, attendance, conduct, appearance, benefits, holidays, termination, staff development, and emergency procedures are included.
Training Workshops - Various flyers. Ann G. Lipow. 1990 (13 pp.).
Single page flyers announcing specific, in-house workshops. Each flyer details the objectives, content, type of audience, time frame, and potential handouts for the specific workshop.
Titles held:
Developing Library Outreach Programs to Special Constituencies
Hurley Lecture Series on Information Technology
Information Transfer: Upgrading Your Downloading Skills
Job Training
Making Effective Presentations Before Small or Large Groups
Making Training Stick
Managing Stress in the Workplace
Marc and Online Catalogues - A Program for Public Service Staff
Neutral Questioning: A Workshop for Reference and Information Desk Staff
New Employee Orientation Program
The Nitty-Gritty of Supervision
Public Service Under Pressure: Improving the Response
Valuing Diversity
UNIVERSITY OF CALIFORNIA, LOS ANGELES, LOS ANGELES, CA
Library Staff Development. (notebook format) Sharon E. Farb. 1990, (@ 100 pp.).
A notebook full of many kinds of staff development programs, courses, policies, and procedures; a wealth of information.
Some materials contained include:
Quarterly Programs and Courses offered
Publications of the Lesbian and Gay Faculty and Staff Network
Flyers for the Noon Lecture Series of the Committee on Diversity
Materials issued by the Disabled Staff Outreach Program
Training programs concerning Sexual Harassment
Material concerning AIDS - programs and policies
Materials for a complete workshop on Diversity, including a bibliography
UNIVERSITY OF DELAWARE, NEWARK, DE
Orientation Checklist, University of Delaware Library. (2 pp.).
A detailed list of activities to be completed in order to provide effective orientation for new employees. Topics include: preparation to receive the new employee, welcoming of the new employee, introduction to physical layout and facilities, and explanation of policies and procedures. Within each topic is a list of specific requirements to be annotated as completed.
UNIVERSITY OF DETROIT, DETROIT, MI
New Employee Orientation Checklist. (revised 1990) (24 pp.).
A document given to each new employee which includes a detailed orientation checklist geared to providing all new employees with the same structured introduction to the library. It also provides future documentation of thorough and logical new employee orientation. Included are schedules for first day, first two weeks, and first two months orientation; an organizational chart; library and full campus tours; a final sign off verification sheet; and checklists for orientation which are specific to individual departments such as cataloging, circulation, collection maintenance, media center, public services, preservation, and reference.
Staff Enrichment Through Understanding the Dynamics of Personal Relationships. (89 pp.).
H. W. Wilson Library Staff Development Grant - 1990 winner
A proposal for two workshops dedicated to the development of management skills in communication and interpersonal relationships. The first workshop is concerned with team building: distinguishing differing work styles and learning to cope with personal differences in style. The second workshop involves listening techniques for strengthening public service and staff interpersonal relationships. The proposal contains a statement of need; goals and objectives: general as well as for each workshop; plans for implementation; budget; and evaluation form. The appendices include program agendas, handouts and workbooks, resumes of presenters, the charge of the staff development committee, and surveys and questionnaires of the staff concerning staff development.
UNIVERSITY OF MINNESOTA LIBRARIES, MINNEAPOLIS, MN
Enhancing Quality Staff in Changing Times. 1993 (17 pp.).
The printed program for a one day symposium held for library paraprofessionals and support staff the goal of which was to provide a forum for the exchange of ideas and for continuing education. Each of the 12 workshops on various topics are described, as are all round table sessions.
UNIVERSITY OF MISSOURI-COLUMBIA LIBRARIES, COLUMBIA, MO
Computer Literacy for the Staff of UM-C Libraries. (9 pp.).
H. W. Wilson Library Staff Development Grant - 1985 winner
A staff development program consisting of 16 classes supplemented by tutorial software designed to increase computer competency and to help the staff to function more effectively in the current technological environment. The proposal includes a: statement of need, outline of its purpose and objectives, description of each class, budget, and proposed evaluation program.
Patron/Customer Relations: Training Sessions conducted by the School of Library and Information Science for the St. Louis County Library. 1992/1993. (12 pp.).
A series of four, three-hour training sessions were held for @ 100 of the library's paraprofessional employees in groups of 25-30 each. Materials include only copies of the handouts, worksheets and overheads used in the sessions and its evaluation form.
UNIVERSITY OF NEW HAMPSHIRE, DURHAM, NH
Library Staff Development Committee Guidelines: General Information. 1997 (1 p.).
General guidelines for Staff Development activities and programs.
Library Staff Development Grant: Proposal Form. 1997 (1 p.).
The form by which funds are requested for Staff Development activities.
UNIVERSITY OF OREGON, EUGENE, OR
Interviewing Manual: Techniques and Legal Aspects of Interviewing. (rev. 1985) (24 pp.).
A complete manual of interviewing, including statements of EEO regulations and definitions of discrimination. Interview preparation is addressed through chapters on job analysis and a planning guide. Discussion of work history, educational experience, and personal goals and objectives follow. The telephone interview is examined. Information on employment of the handicapped is included. Various interviewing techniques are highlighted, as are errors commonly made by interviewers. An appendix entitled "Pre-Employment Inquiry Guide" cites in graphic form: lawful and unlawful inquiries. A bibliography is also contained.
UNVIERSITY OF TEXAS AT AUSTIN, AUSTIN, TX
Staff Development Opportunities. 1980 (4 pp.).
Cites its policy for staff orientation, in house communication, performance appraisal, promotion, transfer, and continuing education.
Staff Development Policy. 1979 (2 pp.).
Cites its goals, administrative support, and responsibility structure.
Staff Sharing Policy. (revised 1990) (7 pp.).
Cites its goals, procedures for initiation, agreement, extension, termination and evaluation, and contains copies of forms employed.
UNIVERSITY OF WASHINGTON LIBRARIES, SEATTLE, WA
Is There a Full Moon? Dealing With Troubled and Troublesome Library Users. 1995 (24 pp.).
Materials for a single day seminar, in a panel format, with panel members including library service and training personnel, police and correctional personnel and an actor. Materials included in the packet are a manual for dealing with problem patrons, a manual of instruction for dealing with a hostile client (compiled by the Seattle Police Department), potential scenarios and a bibliography.
Personnel Policies and Procedures. 1992 (9 pp.).
Selected sections of policy statements relating to Staff Development. Included are its: Staff Development Program: Statement of Purpose and Goals; guidelines for specific types of training and development; statements concerning release time, support, criteria for support, and procedures; a specific Staff Development program for supervisors; and an example of the application form for participation in training and development opportunities.
VIRGINIA STATE LIBRARY, RICHMOND, VA
The School Librarian's Workout Book: A Guide to Cooperating with Public Libraries. 1984. (36 pp.).
A guidebook to the development of areas of communication and cooperation between public and school libraries. A summary of potential benefits is provided as are statements of potential hurdles. Suggestions for activities and programs from various libraries throughout the U.S. are included. Some of these suggestions are for: student surveys, videotaping, Christmas booklists for parents, sharing student produced materials, staff development, summer reading, tours, workshops, resource sharing, teens reading to children, visiting storytellers, and brochures of services available.
WAYNE OAKLAND LIBRARY FEDERATION (WOLF), WAYNE, MI
Staff Development Committees (@ 10 pp.).
Contains a statement of purpose, its goals and objectives, and flyers citing various staff development activities including workshops within circulation, children's, outreach, and adult reference services.
WORCESTER PUBLIC LIBRARY AND CENTRAL MASSACHUSETTS LIBRARY SYSTEM, WORCESTER, MA
Staff Development Committee. Misc. Materials (5 pp.).
Various items pertaining to its Staff Development Committee including its charge, the results of a needs assessment survey, a report of annual programs, a long term plan, a proposal for a workshop in communication skills and flyers for various programs.
WYOMING STATE LIBRARY, CHEYENNE, WY
Wyoming Public Library Trustees Handbook. 1985 (70 pp.).
A comprehensive handbook for the use of trustees of public libraries. The seven chapters discuss: the responsibilities of the trustees and library director including policy making, legal, budgeting, personnel, and public relations; the types of libraries within the state; professional organizations; finance and budget; intellectual freedom; and the legislative process. A survey aimed at providing focus on library operation and future direction is included. Appendices consist of: ALA Library Bill of Rights and Freedom to Read statements; statements concerning library board and trustee orientation; meeting plans; sample by-laws; sample book selection policies; discussion of the process of hiring a director; a glossary; and a bibliography.
ZION-BENTON PUBLIC LIBRARY DISTRICT, ZION, IL
Staff Institute Day: 1988, 1989, 1992 (4 pp.).
Flyers and schedules for the annual staff development program. An evaluation sheet is included.
ALA/LAMA/HRS/STAFF DEVELOPMENT COMMITTEE
STAFF DEVELOPMENT CLEARINGHOUSE
MATERIALS HELD - SUBJECT ARRANGEMENT
For use with the fully abstracted list of materials held within the Clearinghouse which is arranged alphabetically by institution.
SUBJECTS:
PERSONNEL -
Policy Statement
STAFF DEVELOPMENT -
Implementation/Topical:
ADA
Change
Decision Making
Interpersonal Relationships
Patron Relations
School Libraries
Self Help
Stress/Physical
Team Management
STAFF DEVELOPMENT -
Policy Statement, Events
TRAINING -
Implementation/Topical:
Computer Literacy
Cultural Differences
Interlibrary Loan
Interviewing
Non-Degree Staff
Students
Trustees
Youth Services
Other/Combined
TRAINING -
Manuals
PERSONNEL
Policy Statement
BOSTON COLLEGE LIBRARIES, BOSTON, MA
Student Assistant Handbook. 1991/2 (7 pp.).BROWN UNIVERSITY, PROVIDENCE, RI
Personnel Program for Librarians. 1985 (@ 50 pp.).GEORGIA STATE UNIVERSITY, ATLANTA, GA
Guidelines for Use of Internet. (1 p.).LOYOLA UNIVERSITY, CHICAGO, IL
A Manual for Supervisors of Library Student Assistants (33 pp.).ROCHESTER HILLS PUBLIC LIBRARY, ROCHESTER, MN
Guide to Emergency Situations. 1993 (26 pp.).
SOUTHWEST PUBLIC LIBRARIES OF FRANKLIN COUNTY, GROVE CITY, OH
Personnel Policies. 1997 (20 pp.).
Staff Handbook. 1997. (@ 100 pp.).UNIVERSITY OF CALIFORNIA, BERKELEY, CA
Handbook for Student Library Employees. [c. 1993]. (8 pp.).
Staff Employee Handbook. July, 1991 (24 pp.).
STAFF DEVELOPMENT
Implementation/Topical
ADA
PINELLAS (FLORIDA) PUBLIC LIBRARY COOPERATIVE
Surveying Public Libraries for the ADA. (203 pp.).
Change
RHODE ISLAND DEPARTMENT OF STATE LIBRARY SERVICES, PROVIDENCE, RI
Group Process Techniques (@ 15 pp.).
H.W. Wilson Library Staff Development Grant - 1981 winner
Decision Making
JACKSON (MICHIGAN) PUBLIC LIBRARY DISTRICT
Decision Making Seminar. 1985 (15 pp.).
Interpersonal Relationships
HURON VALLEY LIBRARY SYSTEM, ANN ARBOR, MI
Building Effective Work Relationships. 1989. (30 pp.).
UNIVERSITY OF DETROIT, DETROIT, MI
Staff Enrichment Through Understanding the Dynamics of Personal Relationships. (89 pp.).
H. W. Wilson Library Staff Development Grant - 1990 winner
Patron Relations
CALIFORNIA STATE LIBRARY, SACRAMENTO, CA
Harmony in Diversity: Recommendations for Effective Library Service to Asian Language Speakers. 1998 (31 pp.). Supplemental Materials (149 pp.)
Keeping the Promise: Recommendations for Effective Library Service to African Americans. 1996 (14 pp.).LOUISVILLE (KENTUCKY) FREE PUBLIC LIBRARY
Improving Patron Relations. (5 pp.).
H.W. Wilson Library Staff Development Grant - 1986 winnerMAINE REGIONAL LIBRARY SYSTEM, AUGUSTA, ME
Better Reference Service Through Better Communication. (@ 50 pp.).
H.W. Wilson Library Staff Development Grant - 1989 winnerNEWPORT NEWS PUBLIC LIBRARY SYSTEM, NEWPORT NEWS, VA
Staff Training Effectiveness Program. (5 pp.).UNIVERSITY OF MISSOURI-COLUMBIA LIBRARIES, COLUMBIA, MO
Patron/Customer Relations: Training Sessions conducted by the School of Library and Information Science for the St. Louis County Library. 1992/1993. (12 pp.).UNIVERSITY OF WASHINGTON LIBRARIES, SEATTLE, WA
Is There a Full Moon? Dealing With Troubled and Troublesome Library Users. 1995 (24 pp.).
School Libraries
VIRGINIA STATE LIBRARY, RICHMOND, VA
The School Librarian's Workout Book: A Guide to Cooperating with Public Libraries. 1984. (36 pp.).
Self Help
CUYAHOGA COUNTY PUBLIC LIBRARY, MAPLE HEIGHTS, OH
Adult Balanced Life Enhancement Inventory [ABLE]. 1997 (21 pp.).
Stress/Physical
KING COUNTY LIBRARY SYSTEM, SEATTLE, WA (in cooperation with University of Washington Libraries and Seattle Public Library)
Back for the Future: Preventing Back Pain in the Library.
Team Management
SOUTH CENTRAL RESEARCH LIBRARY COUNCIL, ITHACA, NY
Good Supervisors, Good Employees: Training for Teamwork (9 pp. & appendix 112 pp.).
H. W. Wilson Staff Development Grant - 1991 WinnerTEXAS TECHNOLOGICAL UNIVERSITY LIBRARIES, LUBBOCK, TX
Implementing Team Management at the Texas Technological University Libraries. (17 pp.).
H.W. Wilson Library Staff Development Grant - 1987 winner
STAFF DEVELOPMENT
Policy Statement, Events
ALLEN COUNTY (INDIANA) PUBLIC LIBRARY
"Team Building" Staff Development Day, 1991 (4 pp.).BROWARD COUNTY (FLORIDA) LIBRARY SYSTEM
Staff Development Plan. Tanya P. Simmons, Staff Development Officer. 1985. (30 pp.).CALIFORNIA STATE LIBRARY, SACRAMENTO, CA
Convocation on Providing Library Service to California's 21st Century Population. Convocation Proceedings. 1997 (101 and 11 pp.).CHANDLER PUBLIC LIBRARY, CHANDLER AZ
Staff Development. Misc. Materials (17 pp.).DANIEL BOON REGIONAL LIBRARY, COLUMBIA, MO
Steps to Staff Day. (4 pp.).EAST BRUNSWICK PUBLIC LIBRARY, EAST BRUNSWICK, NJ
Staff Development Day: June 20, 1997 (13 pp.).HARVARD UNIVERSITY, LAW SCHOOL LIBRARY, CAMBRIDGE, MA
Staff Development: Diverse Offerings Build a Strong Staff. 1993 (17 pp.).INDIANHEAD FEDERATED LIBRARY SYSTEM, EAU CLAIRE, WI
Model Staff Development/Continuing Education Policy. (5 pp.).KING COUNTY LIBRARY SYSTEM, SEATTLE, WA
Building for Management Excellence. rev. Feb., 1995 (6 pp.).MEMPHIS SHELBY COUNTY PUBLIC LIBRARY AND INFORMATION CENTER, MEMPHIS, TN
Staff Institute Day. (6 pp.).MONTGOMERY COUNTY DEPARTMENT OF PUBLIC LIBRARIES, ROCKVILLE, MD
Staff Development Plan. (28 pp.).OCEAN COUNTY LIBRARY, TOMS RIVER, NJ
Staff Development Program: Five Year Plan. (@ 110 pp.).
PALATINE PUBLIC LIBRARY DISTRICT, PALATINE, IL
Planning a Staff Day. 1993 (37 pp.).
Professional Conference Guidelines (2 pp.).PRINCE WILLIAM (VIRGINIA) PUBLIC LIBRARY SYSTEM
Staff Development Task Force: Final Report and Recommendations. 1990 (notebook format) (@ 70 pp.).RIVERSIDE (CALIFORNIA) CITY AND COUNTY PUBLIC LIBRARY
Staff Development; Continuing Education and Training Policy and Procedure. (June, 1984) (9 pp.).ST. PAUL (MINNESOTA) PUBLIC LIBRARY
Staff Training and Development Program: Guidelines and Resources. 1989 (notebook format) (@ 70 pp.).SALT LAKE CITY PUBLIC LIBRARY SYSTEM, SALT LAKE CITY, UT
Staff Training and Development Program (9 pp.).SHAKER HEIGHTS (OHIO) PUBLIC LIBRARY
Open-house: Automated Services. (1991) (3 pp.).SOUTH CAROLINA STATE LIBRARY, COLUMBIA, SC
Staff Development and Training Plan. 1999/2000 (22 pp.)
TULSA CITY-COUNTY LIBRARY SYSTEM, TULSA, OK
Staff Development Plan. (4 pp.).UNIVERSITY OF CALIFORNIA, LOS ANGELES, LOS ANGELES, CA
Library Staff Development. (notebook format) Sharon E. Farb. 1990, (@ 100 pp.).
UNIVERSITY OF NEW HAMPSHIRE, DURHAM, NH
Library Staff Development Committee Guidelines: General Information. 1997 (1 p.).
Library Staff Development Grant: Proposal Form. 1997 (1 p.).UNVIERSITY OF TEXAS AT AUSTIN, AUSTIN, TX
Staff Development Opportunities. 1980 (4 pp.).
Staff Development Policy. 1979 (2 pp.).
Staff Sharing Policy. (revised 1990) (7 pp.).UNIVERSITY OF WASHINGTON LIBRARIES, SEATTLE, WA
Personnel Policies and Procedures. 1992 (9 pp.).WAYNE OAKLAND LIBRARY FEDERATION (WOLF), WAYNE, MI
Staff Development Committees (@ 10 pp.).WORCESTER PUBLIC LIBRARY AND CENTRAL MASSACHUSETTS LIBRARY SYSTEM, WORCESTER, MA
Staff Development Committee. Misc. Materials (5 pp.).ZION-BENTON PUBLIC LIBRARY DISTRICT, ZION, IL
Staff Institute Day: 1988, 1989, 1992 (4 pp.).
TRAINING
Implementation/Topical
Computer Literacy
UNIVERSITY OF MISSOURI-COLUMBIA LIBRARIES, COLUMBIA, MO
Computer Literacy for the Staff of UM-C Libraries. (9 pp.).
H. W. Wilson Library Staff Development Grant - 1985 winner
Cultural Differences
FAIRFAX COUNTY (VIRGINIA) PUBLIC LIBRARY
Recognizing Cultural Differences: A Training Program for Staff. (11pp.).
H. W. Wilson Library Staff Development Grant - 1988 Winner
Interlibrary Loan
CENTER FOR RESEARCH LIBRARIES, CHICAGO, IL
Training for Effective Use of CRL: A Model. DRAFT. 1990 (40 pp.).
Interviewing
UNIVERSITY OF OREGON, EUGENE, OR
Interviewing Manual: Techniques and Legal Aspects of Interviewing. (rev. 1985) (24 pp.).
Non-Degree Staff
JACKSON-GEORGE REGIONAL LIBRARY SYSTEM, PASCAGOULA, MS
Librarians Improve Training (LIFT). (@ 15 pp.).
H. W. Wilson Library Staff Development Grant - 1983 winnerUNIVERSITY OF MINNESOTA LIBRARIES, MINNEAPOLIS, MN
Enhancing Quality Staff in Changing Times. 1993 (17 pp.).
Students
INDIANA UNIVERSITY, BLOOMINGTON, IN (AND BRANCH CAMPUSES)
Workshops for Supervisors Who Work With Student Hourly Employees. (13 pp.).
H.W. Wilson Library Staff Development Grant - 1981 winner.SOUTHERN UNIVERSITY, SHREVEPORT, LA
Library Skills Development Workshop (@ 100 pp. including attachments).
H.W. Wilson Library Staff Development Grant - 1980 winner
Trustees
WYOMING STATE LIBRARY, CHEYENNE, WY
Wyoming Public Library Trustees Handbook. 1985 (70 pp.).
Youth Services
DEKALB COUNTY PUBLIC LIBRARY, DEKALB, GA
Focus on Youth: A Training Program for Youth Services Specialists. 1992 (41 pp.).
H.W. Wilson Library Staff Development Grant - 1993 winnerOHIO LIBRARY COUNCIL. CHILDREN'S SERVICES DIVISION.
Youth Services Handbook. Aug., 1995 (Notebook format, 250 pp.).
Other/Combined
SCHAUMBURG (ILLINOIS) TOWNSHIP DISTRICT LIBRARY
Horizons 1990: Staff Conference Week; Schedule and Registration Packet. (1990) (@ 40 pp.).SOLANO COUNTY LIBRARY, FAIRFIELD, CA
Thursday Training Forums (1 p. per).UNIVERISITY OF CALIFORNIA, BERKELEY, CA
Training Workshops - Various flyers. Ann G. Lipow. 1990 (13 pp.).
TRAINING
Manuals
CENTER FOR RESEARCH LIBRARIES
New Employee Orientation. 1996 (24 pp.).FAIRFAX COUNTY (VIRGINIA) PUBLIC LIBRARY
Page Package: A Training Manual (dist. ALA/PLA). 1987 (@ 150 pp.).JEFFERSON COUNTY PUBLIC LIBRARY, LAKEWOOD, CO
Page Training Manual. rev. May, 1995 (notebook format) (43 pp.).
Substitute Circulation Assistant Training Manual. rev. July, 1995 (notebook format) (@ 100 pp.).
Substitute Librarian Training Manual. rev. July, 1995 (notebook format) (@ 150 pp.).LIBRARY OF CONGRESS. CONGRESSIONAL RESEARCH SERVICE. CONGRESSIONAL REFERENCE DIVISION, WASHINGTON, DC
Training Plans. 1989 updated 1991 (55 pp.).PALATINE PUBLIC LIBRARY DISTRICT, PALATINE, IL
In Charge Manual. Jan., 1993 (38 pp.).
In Style. (10 pp.).PRINCE GEORGE'S COUNTY MEMORIAL LIBRARY SYSTEM, HYATTSVILLE, MD
Orientation and Training for Hourly Employees. (@ 50 pp.).
H.W. Wilson Library Staff Development Grant - 1984 winnerRIVERSIDE (CALIFORNIA) CITY AND COUNTY PUBLIC LIBRARY
Procedures Manual: Personnel Section; Training Plan. (June, 1984) (6 pp.).ROCHESTER HILLS PUBLIC LIBRARY, ROCHESTER, MN
Guide to Emergency Situations. 1993 (26 pp.).
New Employee Guide. 1994 (20 pp.).SEWANEE, THE UNIVERSITY OF THE SOUTH
Student Assistant Manual, 1996 (21 pp.).SOUTHERN UNIVERSITY, SHREVEPORT, LA
Student Library Handbook: 1980/1981 ed. (22 pp.); 1983/1984 ed. (31 pp.); 1986/1987 ed. (32 pp.).UNIVERSITY OF CALIFORNIA, BERKELEY, CA
New Employee Orientation Program - Materials relating to. 1985 (@ 30 pp.).UNIVERSITY OF DELAWARE, NEWARK, DE
Orientation Checklist, University of Delaware Library
(2 pp.).UNIVERSITY OF DETROIT, DETROIT, MI
New Employee Orientation Checklist. (revised 1990) (24 pp.).
ALA/LAMA/HRS STAFF DEVELOPMENT COMMITTEE
STAFF DEVELOPMENT CLEARINGHOUSE
PERFORMANCE EVALUATION FORMS
It was thought that for anyone having to revise or construct new performance evaluation forms or programs, examples of those in use by other libraries might be extremely helpful.
Holdings:
BOSTON COLLEGE LIBRARY, CHESTNUT HILL, MA
Performance Management System. (@ 20 pp.).
Introduction to the system; development of work plans: rationale and forms; construction of development plans: guides and forms; instructions for meeting with the employee; and appraisal form.
DOUGLAS PUBLIC LIBRARY DISTRICT, CASTLE ROCK, CO
Performance Competence Assessment: Library Assistant II. (30 pp.).
A packet including the evaluation form itself (allowing for self assessment and supervisor's assessment of performance in a spacious and well guided format), a statement of performance standards for the position (broken down by category of evaluation and criteria for rating) and a statement of guidelines for both the job standards and the evaluation form.
QUEENS BOROUGH PUBLIC LIBRARY, JAMAICA, NY
(Performance Evaluations). (4 pp. each).
Eight individualized forms for the positions of: Children's Librarian, Branch Library Manager, General Assistant, Immediate Supervisor, Office Aide 1, Office Associate, Reference Librarian, and Young Adult Librarian.
ROCHESTER HILLS PUBLIC LIBRARY, ROCHESTER, MN
Employee Performance Appraisal Form. (6 pp.).
Guided format with point scale and room for comments. Job knowledge, organization, judgment, quality and quantity of work, initiative, public service, work attitude, attendance, and appearance are addressed.
VIRGINIA COMMONWEALTH UNIVERSITY, UNIVERSITY LIBRARY SERVICES, RICHMOND, VA
Supervisor Assessment Form (4 pp.).
Checklist format assessment form designed for library staff and faculty's use in evaluating the performance of their faculty supervisors. Competency, communication skills, motivation, planning skills and leadership skills are addressed.
ALA/LAMA/HRS/STAFF DEVELOPMENT COMMITTEE
STAFF DEVELOPMENT CLEARINGHOUSE
WWW SITES
Staff Development General:
American Society for Training and Development
www.astd.org
Princeton University: Staff Development Web Site with the Library Education Training Committee's site linked to it.
www.princeton.edu/~luisap/stfdevel.html
South Carolina State Library: Library continuing education opportunities
www.state.sc.us/scsl/lib/edserv.html
www.state.sc.us/scsl/scgovt/train.html
University of Arizona: Staff Development Policies
www.library.arizona.edu/library/teams/fast/humanres/sdguides.htm
www.library.arizona.edu/library/teams/fast/humanres/swguides.htm
University of California, Berkeley: Staff Development Committee information for non professional library workers and librarian's issues
University of California, Berkeley: Staff Development Committee information for non professional library workers and librarian's issues
http://www.lib.berkeley.edu/AboutLibrary/Staff/ASM/sdc.html
http://www.lib.berkeley.edu/LAUC/
University of California, San Diego: Campus Staff Education and Development programs
http://www-hr.ucsd.edu/~staffeducation/For an overview of assessment (also the two chapters in Staff Development)
http://adulted.about.com/education/adulted/cs/trngneedsasst/index.htm
http://adulted.about.com/education/adulted/cs/trngneedsasst/index.
http://adulted.about.com/education/adulted/cs/trngneedsasst/index.htm>htmGeneral survey of library training needs
http://www.thealbertalibrary.ab.ca/educate/ce-needs/TALsurpt.html
http://www.thealbertalibrary.ab.ca/educate/ce-needs/TALsurpt.htmlValdosta
http://books.valdosta.edu/internal/profdevdoc/assessq.htm
http://books.valdosta.edu/internal/profdevdoc/assessq.htm
& their results
http://books.valdosta.edu/internal/profdevdoc/assess.htm
http://books.valdosta.edu/internal/profdevdoc/assess.htm
Competencies:
ALA Special Library Association: Report on core competencies containing competencies
www.ala.org (SLA pages)American Library Association. Association for Library Service to Children. ALSC Competencies 1999. http://www.ala.org/alsc/competencies.htm
http://www.ala.org/alsc/competencies.htmDouglas Public Library District, Douglas County, CO: A mentor program for paraprofessional circulation staff.
douglas.lib.co.us/missy/mentor.htmlMinnesota Voluntary Library Certification Program. Competencies: Level One. [Online] http://www.arrowhead.lib.mn.us/certification/comp.htm
http://www.arrowhead.lib.mn.us/certification/comp.htmOakland Public Library. Technology Competencies for Library Staff. Fall 1998. http://www.oaklandlibrary.org/techcomp.htm
http://www.oaklandlibrary.org/techcomp.htmRochester Regional Library Council
Technology Competencies for Library Staff
http://www.rrlc.org/competencies/techcomp.html
http://www.rrlc.org/competencies/techcomp.htmlQualities and Competencies for Staffing an Effective Library Media Program
http://www.wlma.org/walibs/qualit.htm
http://www.wlma.org/walibs/qualit.htmCore Competencies for Librarians - New Jersey Library Association
http://www.njla.org/statements/competencies.html
http://www.njla.org/statements/competencies.htmlTechnical Competencies for Librarians - New Jersey Library Association
http://www.njla.org/statements/techcompetencies.html
http://www.njla.org/statements/techcompetencies.htmlCore Competencies for Public and Technical Services Staff When Implementing and Using INNOPAC as an Integrated Library System
http://unofficial.umkc.edu/greenlg/core/comp.htm
http://unoficial.umkc.edu/greenlg/core/comp.htmInternet Core Competencies - Durham County (NC) Library
http://sunsite.berkeley.edu/PubLib/durham.htm
http://sunsite.berkeley.edu/PubLib/durham.htmTampa Bay Library Consortium Core Competencies for Library Staff
http://snoopy.tblc.org/workshops/corecompetencies.html
http://snoopy.tblc.org/workshops/corecompetencies.html
Technology, Internet, Web:
University of South Carolina, Beaufort: "Bare Bones 101: A Basic Tutorial on Searching the Web"
www.sc.edu.beaufort/library/bones.html/www.buffalolib.org/training.internet.html (easy-to-understand tutorial on all aspects of the internet)
http://train.ed.psu/trdev-l (net-related resources and human resources development)
http://www.isbe.state.il.us/training/contents/htm (on line tutorials for commonly used software packages)
www.clark.net/pub/nractive/wbt.html (development and delivery of training using Web technology)
For specific computer software programs
http://staffweb.library.northwestern.edu/nuss/training/surveys/
http://staffweb.library.northwestern.edu/nuss/training/surveys/For technology
http://www.mccsc.edu/survey.html
http://www.mccsc.edu/survey.
http://www.mccsc.edu/survey.html>htmlUniv. North Texas for internet needs
http://www.tcet.unt.edu/START/profdev/needs1.htm
http://www.tcet.unt.edu/START/profdev/needs1.htm
REFERRALS
American Library Association, Library and Research Center, "Library Manuals"A clearinghouse of manuals which is available for interlibrary loan. A list of titles included is available from the ALA Library and Research Center; all titles can be used in the same manner as described in the introductory statements above concerning this clearinghouse. The collection includes the following types of manuals: Collection Development, Collection Development/Electronic Formats, Disaster Plans, Long Range Plans/Strategic Plans, Personnel, Policy and Procedures
The following institutions have not submitted documents to the Clearinghouse, but have sponsored programs and are willing to share information with others. Such are listed at ALA Headquarters Library in a file entitled "Referrals".Library of Michigan
Contact Person: Bryon Sitler
Continuing Education Specialist
P.O. Box 30007
Lansing, MI 48909Beginning Workshop: A 1 week intensive workshop on library training for persons working in libraries without formal training.
New Directors' Workshop: This is geared only to new Library Directors in the state of Michigan. It focuses on cooperation within the state, the Library of Michigan, and the Cooperatives.
Rural Libraries Conference: Held bi-annually; is geared to smaller libraries and is limited to 350 participants.
LSTA Grant Writing: Workshops offered annually during the cycle.
New Mexico State University
Contact Person: Fred Wilding-White
Grants Branch Community College
15000 Third Street
Grants, NM 87020Access: Determining Library Users' Needs
Access: For the Blind and Physically Handicapped
Book Craft
Camera Techniques
Determining User Need
Getting the Word Out
How to Perform on TV
How to Produce a Video Tape
How to Survive in School: Using Research and Reference Materials
Information Services
Library Page: Do it Right
Lighting for Video Productions
Ode to Government Publications
Operating AV Equipment
Operator Care and Use of Projectors
Practical Guide to Props and Sets
Projector Operations
Reference Interview: Query and Negotiation
Science Questions are Sometimes Issue Questions
State Documents
Telephone: Use it Right
Video Reference Service
Volunteers: Capture, Care and Feeding
Roswell (New Mexico) Public Library
Contact Person: Pat Degman
301 Pennsylvania Ave
Roswell, NM 88201Working with People: (6 cassettes, 2 workbooks)
University of Kentucky
Contact Person: Paula Pope
Martin Luther King Library
Lexington, KY 40506-0039Grants and Their Impact on the Library
Has the Library Gone SOFT?
Online Literature Searching: Will There Be a Paper-less Library?
Treasures from the Attic and Cellar: The Modern Political Papers Program
What do Jackie Onassis, Sherman Cooper, and Stan Musial Have in Common? The Oral History Program