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INDEX TO VOLUME 11, 1997

The 1997 AIA/ALA Library Buildings Award Recipients, 11:136–45

A Five-Point Plan for Local Support and Funding for Libraries: An Interview with William R. Gordon, 11:4–8

ACADEMIC LIBRARIES

If You Build It, They Will Come: Spaces, Values, and Services in the Digital Era, 11:74–85
Reorganizing for a Changing Information World, 11:103–14

ACQUISITIONS

Managing Acquisitions in a Changing Environment: From Coping to Comfort, 11:146–47

Afifi, Marianne. See Holmes-Wong, Deborah

ALA Annual Conference 1996 Reports, 11:52–54, 122–23

ALA Annual Conference 1997 Reports, 11:243–52

ALA Council, 11:186, 243–44

ALA Midwinter 1997 Reports, 11:186–92

ALA’s Fax-on-Demand Service Now Up and Running, 11:125

ALLEN PARISH LIBRARIES, OBERLIN, LA

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

ARCHIVES

Digitizing Archival Papers: An Interview with Ed Galloway, 11:68–73

Atlas, Randall L.

Designing Crime-Free Environments, 11:88–93

AWARDS

The 1997 AIA/ALA Library Buildings Award Recipients, 11:136–45
Graves, Tramdack, and Doyle Honored [LAMA Certificate of Achievement or Special Thanks], 11:58
John Cotton Dana Library Public Relations Award Winners Announced, 11:192
LAMA Announces First Cultural Diversity Grant Recipient, 11:191

Bahavar, Shahla. See Holmes-Wong, Deborah

Becoming a Published Author: Eight Simple Steps for Librarians, 11:11–14

Bluh, Pamela, ed.

Special Section: So You Want to Be a Writer?, 11:9–23

BRAINSTORMING

Creating an E-Mail Brainstorm, 11:217–21

Buch, Kim

Managing the Human Side of Change, 11:147–51

Butcher, Karyle S.

Decision Making in a Team Environment, 11:222–30

CHANGE

Managing Acquisitions in a Changing Environment: From Coping to Comfort, 11:146–47
Managing in a Changing Environment: From Coping to Comfort, 11:151–56
Managing the Human Side of Change, 11:147–51
President’s Column: High-Performing Teams for the New Millennium, 11:2–3
Special Section: Managing Change, 11:146–56

Changing Management Roles for Associate Directors in Libraries, 11:172–80

Cirillo, Susan. See Danford, Robert

Clark, James H.

Making Our Buildings Safer: Security Management and Equipment Issues, 11:157–61

CONFLICT MANAGEMENT

Plotting Conflict, 11:205–16

CONTRACTS

From Book Idea to Contract, 11:19–23

Creating an E-Mail Brainstorm, 11:217–21

CROSS-FUNCTIONAL TEAMS

Manager’s Bookshelf: Cross-Functional Teams, 11:47–51

CULTURAL DIVERSITY GRANT

LAMA Announces First Cultural Diversity Grant Recipient, 11:191
LAMA Announces New Cultural Diversity Grant, 11:56

CUSTOMER SERVICE

A Five-Point Plan for Local Support and Funding for Libraries: An Interview with William R. Gordon, 11:4–8
Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders, 11:30–41
President’s Column: High-Performing Teams for the New Millennium, 11:130–31

Danford, Robert and Susan Cirillo, ed.

Special Section: Violence in the Library: Protecting Staff and Patrons, Part 1, 11:86–101
Special Section: Violence in the Library: Protecting Staff and Patrons, Part 2, 11:157–71

Decision Making in a Team Environment, 11:222–30

Designing Crime-Free Environments, 11:88–93

Digitizing Archival Papers: An Interview with Ed Galloway, 11:68–73

DIVERSITY

LAMA’s Cultural Diversity Committee in Its Sixth Year: An Interview with Joan Howland, Committee Chair, 11:132–35
Manager’s Bookshelf: Diversity, 11:181–85, 237–41
President’s Column: High-Performing Teams for the New Millennium, 11:66–67

DOYLE, CATHERINE

Graves, Tramdack, and Doyle Honored [LAMA Certificate of Special Thanks], 11:58

Dreazen, Elizabeth

The 1997 AIA/ALA Library Buildings Award Recipients, 11:136–45

EAST BRUNSWICK (NJ) PUBLIC LIBRARY

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

E-MAIL

Creating an E-Mail Brainstorm, 11:217–21

EMPOWERMENT

Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders, 11:30–41

EQUIPMENT

Making Our Buildings Safer: Security Management and Equipment Issues, 11:157–61

Euster, Joanne R., Judith Paquette, Judy Kaufman, and George Soete

Reorganizing for a Changing Information World, 11:103–14

Expanded LAMA Information Now Available on LAMA Home Page, 11:126

FINANCIAL MANAGEMENT

Protecting Our Assets: Internal Control Principles in Libraries, 11:42–46

Fisher, William

The Question of Gender in Library Management, 11:231–36

Franklin, Brinley. See Giesecke, Joan

FRIENDS OF THE WATERLOO (IA) PUBLIC LIBRARY

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

From Book Idea to Contract, 11:19–23

FUND-RAISING

A Five-Point Plan for Local Support and Funding for Libraries: An Interview with William R. Gordon, 11:4–8
President’s Column, 11:197–98

GALLOWAY, ED

Digitizing Archival Papers: An Interview with Ed Galloway, 11:68–73

Giesecke, Joan, Sarah Michalak, and Brinley Franklin Changing Management Roles for Associate Directors in Libraries, 11:172–80

Goble, David S.

Managing in a Changing Environment: From Coping to Comfort, 11:151–56

GORDON, WILLIAM R.

A Five-Point Plan for Local Support and Funding for Libraries: An Interview with William R. Gordon, 11:4–8

Gozzi, Cynthia I.

Managing Acquisitions in a Changing Environment: From Coping to Comfort, 11:146–47

GRAVES, DIANE J.

Graves, Tramdack, and Doyle Honored [LAMA Certificate of Achievement], 11:58

GREAT NORTHWEST BRANCH LIBRARY, SAN ANTONIO

The 1997 AIA/ALA Library Buildings Award Recipients, 11:136–38

Harmon, Charles. See Schuman, Patricia Glass

Harrison, Mary M.

A Five-Point Plan for Local Support and Funding for Libraries: An Interview with William R. Gordon, 11:4–8

Harwood, Richard L. See Osif, Bonnie A.

Hawthorne, Pat

The LITA/LAMA National Conference Publications Team Experience: An Interview with Ron G. Martin, 11:198–204

HELIOS (HEINZ ELECTRONIC LIBRARY INTERACTIVE ONLINE SYSTEM)

Digitizing Archival Papers: An Interview with Ed Galloway, 11:68–73

Hersberger, Rodney M.

Leadership and Management of Technological Innovation in Academic Libraries, 11:26–29

Holmes-Wong, Deborah, Marianne Afifi, Shahla Bahavar, and Xioyang Liu

If You Build It, They Will Come: Spaces, Values, and Services in the Digital Era, 11:74–85

If You Build It, They Will Come: Spaces, Values, and Services in the Digital Era, 11:74–85

IFLA, Beijing 1996, Report, 11:56

INNOVATION

Leadership and Management of Technological Innovation in Academic Libraries, 11:26–29

Jackson, Mary E.

Becoming a Published Author: Eight Simple Steps for Librarians, 11:11–14

John Cotton Dana Library Public Relations Award Winners Announced, 11:191–92

JONES, REINETTE F.

LAMA Announces First Cultural Diversity Grant Recipient, 11:191

KANSAS CITY (MO) PUBLIC LIBRARY

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

Kaufman, Judy. See Euster, Joanne R.

Keller, Daniel P.

Special Problems in the Library Setting, 11:161–65

KING COUNTY (WA) LIBRARY SYSTEM

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

Kratz, Charles E.

President’s Column, 11:197–98

LAMA

Who’s Who in LAMA, 11:254–55

LAMA Announces First Cultural Diversity Grant Recipient, 11:191

LAMA Assistants-to-the-Director Discussion Group, 11:247

LAMA Board of Directors, 11:245

LAMA Committee on Organization, 11:246

LAMA CULTURAL DIVERSITY COMMITTEE

LAMA’s Cultural Diversity Committee in Its Sixth Year: An Interview with Joan Howland, Committee Chair, 11:132–35

LAMA Cultural Diversity Committee, 11:250

LAMA Fund Raising and Financial Development Section (FRFDS)

Publications Committee, 11:247

LAMA Governmental Affairs Committee, 11:246

LAMA HOME PAGE

Check Out the New LA&M Home Page, 11:192
Expanded LAMA Information Now Available on LAMA Home Page, 11:126

LAMA Leadership Discussion Group, 11:247–48

LAMA Library Organization and Management Section (LOMS)

Annual Program, 11:53
Executive Committee, 11:52–53
Planning and Evaluation of Library Services Committee, 11:186–87

LAMA Membership Committee, 11:246–47

LAMA Middle Management Discussion Group, 11:122–23

LAMA Personnel Administration Section (PAS)

Economic Status & Staff Welfare Committee, 11:52
Staff Development Committee, 11:251–52
Supervisory Skills Committee, 11:54

LAMA Program Committee, 11:187

LAMA Public Relations Section, 11:187–88, 250–51

Publications Committee, 11:251

LAMA Publications Committee, 11:187

LAMA Publishing Workshop, 11:187

LAMA Recognition of Achievement Committee, 11:58

LAMA Small Libraries Publications Series, 11:250

LAMA Systems and Services Section (SASS), 11:244

Acquisitions Systems Committee, 11:53–54, 188–89, 251
Circulation/Access Services Committee, 11:244–45
Management Practices Committee, 11:248

LAMA Task Force on Virtual Membership, 11:248–49

LAMA Women Administrators Discussion Group, 11:52, 189, 252

LAMA’s Cultural Diversity Committee in Its Sixth Year: An Interview with Joan Howland, Committee Chair, 11:132–35

LEADERSHIP

Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders, 11:30–41
Managing in a Changing Environment: From Coping to Comfort, 11:151–56

Leadership and Management of Technological Innovation in Academic Libraries, 11:26–29

Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders, 11:30–41

LEAVEY LIBRARY, UNIVERSITY OF SOUTHERN CALIFORNIA

If You Build It, They Will Come: Spaces, Values, and Services in the Digital Era, 11:74–85

LIABILITY

Managing Legal Liability, 11:94–101

LIBRARY BUILDINGS

The 1997 AIA/ALA Library Buildings Award Recipients, 11:136–45
Designing Crime-Free Environments, 11:88–93

LIBRARY ORGANIZATION

Reorganizing for a Changing Information World, 11:103–14

Linke, Erika C.

Digitizing Archival Papers: An Interview with Ed Galloway, 11:68–73

The Lion, the Coach, and the Library, 11:67

LITA/LAMA NATIONAL CONFERENCE

Highlights, 11:59
The LITA/LAMA National Conference Publications Team Experience: An Interview with Ron G. Martin, 11:198–204
“Outsourcing” at LITA/LAMA, 11:123–24

The LITA/LAMA National Conference Publications Team Experience: An Interview with Ron G. Martin, 11:198–204

Liu, Xioyang. See Holmes-Wong, Deborah

Making Our Buildings Safer: Security Management and Equipment Issues, 11:157–61

MANAGEMENT

Changing Management Roles for Associate Directors in Libraries, 11:172–80

Manager’s Bookshelf: Cross-Functional Teams, 11:47–51

Manager’s Bookshelf: Diversity, 11:181–85, 237–41

Manager’s Bookshelf: The Manager as Coach, 11:115–19

Managing Acquisitions in a Changing Environment: From Coping to Comfort, 11:146–47

Managing in a Changing Environment: From Coping to Comfort, 11:151–56

Managing Legal Liability, 11:94–101

Managing the Human Side of Change, 11:147–51

MARTIN, RON G.

The LITA/LAMA National Conference Publications Team Experience: An Interview with Ron G. Martin, 11:198–204

Michalak, Sarah. See Giesecke, Joan

Neuhaus, Chris

Creating an E-Mail Brainstorm, 11:217–21

NEW YORK PUBLIC LIBRARY, SCIENCE, INDUSTRY, AND BUSINESS LIBRARY

The 1997 AIA/ALA Library Buildings Award Recipients, 11:144–45

NEW YORK PUBLIC LIBRARY, TOTTENVILLE BRANCH

The 1997 AIA/ALA Library Buildings Award Recipients, 11:138–39

OKLAHOMA STATE UNIVERSITY, STILLWATER

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

OREGON STATE UNIVERSITY

Decision Making in a Team Environment, 11:222–30

Osif, Bonnie A. and Richard L. Harwood

Manager’s Bookshelf: Cross-Functional Teams, 11:47–51
Manager’s Bookshelf: Diversity, 11:181–85, 237–41
Manager’s Bookshelf: The Manager as Coach, 11:115–19

Otero-Boisvert, Maria

LAMA’s Cultural Diversity Committee in Its Sixth Year: An Interview with Joan Howland, Committee Chair, 11:132–35

OUTSOURCING “Outsourcing” at LITA/LAMA, 11:123–24

Paquette, Judith. See Euster, Joanne R.

PATERNO, JOE

The Lion, the Coach, and the Library, 11:67

PAUL CUMMINS LIBRARY AT CROSSROADS SCHOOL

The 1997 AIA/ALA Library Buildings Award Recipients, 11:139

PERSONNEL

Manager’s Bookshelf: The Manager as Coach, 11:115–19
Managing the Human Side of Change, 11:147–51
Plotting Conflict, 11:205–16
Special Problems in the Library Setting, 11:161–65
When Violence Threatens the Workplace: Personnel Issues, 11:166–71

PHOENIX CENTRAL LIBRARY

The 1997 AIA/ALA Library Buildings Award Recipients, 11:140–41

Plotting Conflict, 11:205–16

POWELL LIBRARY RENOVATION, UCLA

The 1997 AIA/ALA Library Buildings Award Recipients, 11:141–42

Preece, Barbara G.

From the Editor’s Keyboard, 11:3, 67, 131, 197

President’s Column, 11:197–98

President’s Column: High-Performing Teams for the New Millennium, 11:2–3, 66–67, 130–31

PROBLEM-SOLVING

Creating an E-Mail Brainstorm, 11:217–21

Protecting Our Assets: Internal Control Principles in Libraries, 11:42–46

PUBLISHING

Becoming a Published Author: Eight Simple Steps for Librarians, 11:11–14
The LITA/LAMA National Conference Publications Team Experience: An Interview with Ron G. Martin, 11:198–204
Special Section: So You Want to Be a Writer?, 11:9–23

PUEBLO (CO) LIBRARY DISTRICT

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

QUEENS BOROUGH PUBLIC LIBRARY, JAMAICA, NY

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

The Question of Gender in Library Management, 11:231–36

Reorganizing for a Changing Information World, 11:103–14

RISK MANAGEMENT

Managing Legal Liability, 11:94–101

SAN ANTONIO (TX) PUBLIC LIBRARY

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

SAN FRANCISCO MAIN PUBLIC LIBRARY

The 1997 AIA/ALA Library Buildings Award Recipients, 11:142–44

Sannwald, Bill

President’s Column: High-Performing Teams for the New Millennium, 11:2–3, 66–67, 130–31

Schuman, Patricia Glass and Charles Harmon

From Book Idea to Contract, 11:19–23

SECURITY Making Our Buildings Safer: Security Management and Equipment Issues, 11:157–61

Managing Legal Liability, 11:94–101
Protecting Our Assets: Internal Control Principles in Libraries, 11:42–46
Special Section: Violence in the Library: Protecting Staff and Patrons, Part 1, 11:86–101

Snyder, Herbert

Protecting Our Assets: Internal Control Principles in Libraries, 11:42–46

Soete, George. See Euster, Joanne R.

Special Problems in the Library Setting, 11:161–65

Special Section: Managing Change, 11:146–56

Special Section: So You Want to Be a Writer?, 11:9–23

Special Section: Violence in the Library: Protecting Staff and Patrons, Part 1, 11:86–101

Special Section: Violence in the Library: Protecting Staff and Patrons, Part 2, 11:157–71

St. Clair, Gloriana

Steps Toward Writing a Sure Thing, 11:15–18

Steele, Thomas M.

Managing Legal Liability, 11:94–101

Steps Toward Writing a Sure Thing, 11:15–18

Sweeney, Richard Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders, 11:30–41

TEAM DEVELOPMENT

Decision Making in a Team Environment, 11:222–30
Manager’s Bookshelf: Cross-Functional Teams, 11:47–51
Reorganizing for a Changing Information World, 11:103–14

TECHNOLOGY

Leadership and Management of Technological Innovation in Academic Libraries, 11:26–29

TIMBERLAND REGIONAL LIBRARY, OLYMPIA, WA

John Cotton Dana Library Public Relations Award Winners Announced, 11:192

TRAMDACK, PHILIP J.

Graves, Tramdack, and Doyle Honored [LAMA Certificate of Special Thanks], 11:58

UNIVERSITY OF CALIFORNIA, IRVINE

Reorganizing for a Changing Information World, 11:103–14

VIOLENCE

Special Problems in the Library Setting, 11:161–65
Special Section: Violence in the Library: Protecting Staff and Patrons, Part 1, 11:86–101
Special Section: Violence in the Library: Protecting Staff and Patrons, Part 2, 11:157–71
When Violence Threatens the Workplace: Personnel Issues, 11:166–71

When Violence Threatens the Workplace: Personnel Issues, 11:166–71

Who’s Who in LAMA, 11:254–55

Wilkinson, John Provost. See Wilkinson, Margaret Ann

Wilkinson, Margaret Ann and John Provost Wilkinson

Plotting Conflict, 11:205–16

Willits, Robert L.

When Violence Threatens the Workplace: Personnel Issues, 11:166–71

WOMEN MANAGERS

The Question of Gender in Library Management, 11:231–36

WRITING

Becoming a Published Author: Eight Simple Steps for Librarians, 11:11–14
Steps Toward Writing a Sure Thing, 11:15–18