User Services & Outreach Track
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What is the Future of Rural Libraries
ALA-OLOS
Saturday, June 26, 8:30 am - 10:00 am
Ponder the question considering historical and contemporary issues that impact the future of 80% of the libraries in the United States withDr. Bernard Vavrek of Clarion University’s Center for the Study of Rural Librarianship (PA). He will share his expertise in rural librarianship and the many resources that guide this discussion.Speaker: Dr. Bernard Vavrek, Clarion Univ., Center for the Study of Rural Librarianship
Going the Distance: Librarians Supporting Online Courses
RUSA-MARS
Saturday, June 26, 8:30 am - 10:00 am
Librarians are taking active roles in online learning in both academic and public libraries. In academia, librarians may have a presence in web-based courses. In public libraries, innovative programs can bring traditional learning opportunities to the Web. Librarians entering the virtual environment frequently need training and support for adapting traditional skills to new media. This program will feature speakers from Penn State, Purdue University, as well as from a public library.
Interlibrary Cooperation and Resource Sharing to Better Serve Distributed Learners
ACRL-DLS
Saturday, June 26, 1:30 pm - 3:30 pm
As distance learning programs continue to expand, library users increasingly have multiple affiliations, use multiple libraries, and are geographically distributed. With the added concern of budget cuts, librarians must develop new ways to serve users across boundaries by sharing our resources and services. This program will showcase different models of cooperation and communication between various types of libraries.
President’s Program: Access for All!
ASCLA
Sunday, June 27, 9:00 - 11:00 a.m.
What are the challenges and opportunities for all people to have access to library services, no matter their age, ethnicity, physical ability, income, language, or geographic location? Join Carla Hayden and Peter Pearson in discussing "Equity of Access" issues. Contemplate Harold Maio's assessment that the specific languages
that societies employ decide who shall and who shall not qualify for self-determination. Speakers: Lawrence Webster, Library Consultant; Dr. Carla Hayden, President, American Library Association; Peter Pearson, President, The Friends and Foundation of the Saint Paul Public Library; Harold Maio, Advocate, Writer, and Specialist in Linguistic Ethics
Come Dance with Us: Library Collaborations and Partnerships
LAMA-SASS
Sunday, June 27, 10:30 am - 12:00 pm
Speakers will present three different partnerships that demonstrate best practices in leadership and management: 1) Libraries as Court
Help Resource Centers, a program to help Spanish-speaking citizens navigate the New York State courts, 2) The UD Lib/Search partnership between the University of Delaware and the State which provides electronic information to middle and high school students, and 3) Central Florida Memory, a digitization project of the University of Central Florida Library, the Orange County Regional History Center, and the Orange County Library System. Speakers: Gregg Gronlund, Genealogy Department Head, Orange County Library System; Diane Eidelman, Government Documents Librarian, Suffolk Coop. Library System; Dr. Sandra Millard, Asst. Director for Library Public Services Univ. of Delaware Lib & Prog Dir.
Narrative Nonfiction: Entering a New Golden Age
ALA-PUBLISHING
Sunday, June 27, 1:30 pm - 3:30 pm
“It reads like a novel,” we often say to describe a compelling work of nonfiction, the kind of book we read more for its literary qualities than for its information. This panel, moderated by Booklist Adult Books Editor Brad Hooper, examines the current explosion of outstanding narrative nonfiction from four points of view: publisher, author, reviewer, and readers’-advisory librarian. Speakers: Donna Seaman, Adult Books Assoc. Editor, Booklist; Joyce Saricks, Author, Readers' Advisory Service in the Public Library; George Gibson, Publisher, Walker Books
Florida Geography: Immigrants, Hurricanes and Sinkholes
ALA-MAGERT
Sunday, June 27, 1:30 pm - 4:30 pm
Three experts in their respective fields will discuss: the impact of immigration on Florida and Metropolitan Miami; the human and economic impact of hurricanes; the presence and study of sinkholes in Florida and the Orlando area. Speakers: Dr. Thomas D. Boswell, Chair, Department of Geography and Regional Studies, Univ. of Miami; Dr. Shiou-San Kuo, Director, Florida Sinkhole Research Institute, Univ. of Central Florida; Dr. Hugh E. Willoughby, International Hurricane Research Ctr., Florida International Univ.
Is "Distance Learning" Passe?
LITA
Monday, June 28, 8:30 am - 10:00 am
The practice of enhancing classroom teaching with web-based courseware is commonplace. Chat reference services can be used anywhere, even within the library. Many patrons now receive documents electronically from interlibrary loan. With numerous electronic services available to all library patrons, is the need to distinguish between “distance” and “on-campus” becoming less necessary? This panel will address how technologies developed with distance learning in mind now have broader use.
BCALA - Programming for Pennies
AFL
Monday, June 28, 10:30 am - 12:00 pm
With many libraries facing budget cuts and restraints, librarians are faced with the challenge of providing quality programming with reduced resources. In this seminar learn how you can provide "programming for pennies".
Results and Recommendations of the American Library Association Task Force on Rural School, Tribal and Public Libraries
ALA-OLOS
Monday, June 28, 10:30 am - 12:00 pm
The ALA Task Force on Rural School, Tribal and Public Libraries was "to identify and study issues and challenges confronting rural school, tribal and public libraries and to make recommendations on possible solutions." Co-Chairs Jane Moore McGinn and Dwight McInvaill will review the methods used to accomplish this mission. They will also review the results of a national survey, the resources on the taskforce's web page, and the summary of the taskforce's recommendations.
Subtrack: Equity of Access
Creating WOW! Library Services for a New Generation
PLA-LD
Saturday, June 26, 10:30 am - 12:00 pm
The research will be presented showing that the Millennials (Gen Y subset, voters 18-24 years old) are different than other generations were even at the same age and how they think about libraries. There will be a diverse panel of 6-8 from the Millennials who will be asked several questions by the moderator and audience about their interests, activities and beliefs. This is a live focus group. Speaker: Richard T. Sweeney, Univ. Librarian, Robert W. Van Houten Library NJIT
REFORMA - Library Services for Migrant and Spanish-Speaking Population in Florida
AFL
Saturday, June 26, 1:30 pm - 3:30 pm
This descriptive presentation includes an overview of two migrant communities in North and Central Florida. It addresses outreach initiatives, identification of needs, public library service programming and development of gran proposals. It also describes the multi-year efforts of people devoted to provide adequate library services to these underserved communities. Based on actual experiences, this presentation provides guidelines and ideas to serve the migrant community.
Equity of Access: Serving Adults with Limited Literacy Skills
PLA-LS
Saturday, June 26, 1:30 pm - 3:30 pm
The National Assessment of Adult Literacy (NAAL) estimates that at least 20% of adults in the U.S. have limited literacy skills. Find out how poor reading skills can pose barriers to vital information for low level readers and how to evaluate appropriate formats for providing information for them. Speakers will present resources to help librarians serve these users. Speakers: Sheida White, NAAL Project Officer, National Center for Educational Statistics; Mara Rose, Program Manager, Contentbank.org; Adult Learners
How Today's Librarians Should Confront Access Issues
RUSA
Saturday, June 26, 1:30 pm - 3:30 pm
Librarians began facing issues surrounding information access and intellectual freedom as soon as library doors opened. The parameters of patrons' rights, sometimes seemingly in conflict with professionals' responsibilities, mirror larger issues inherent in a free society. While public and academic librarians have tackled these conflicts for years, the proliferation of electronic information and the digital library have transformed the landscape. Librarians must take the lead in protection.
BCALA Multicultural Connections: Readers Advisory Service for Ethnic Communities
AFL
Saturday, June 26, 4:00 pm - 5:30 pm
This panel will discuss trends, resources, the importance of serving ethnic communities, and collection development resources
Day of the Dead/All Soul's Day: Honoring Families Past and Present Through Cultural Programming and Genealogy
RUSA-HS
Sunday, June 27, 8:30 am - 12:00 pm
Explore the cultural activities associated with the Day of the Dead/All Souls' Day that facilitate interest in family history and pride in one's heritage. Learn how to help your patrons trace their Hispanic roots through a discussion of the resources, research techniques and records specific to this growing population and the geographic areas in which this event is celebrated. Speakers: George R. Ryskamp, Director, Center for Family History and Genealogy, Brigham Young Univ.; Ana Elba Pavón, San Francisco Public Library; Oralia Garza de Cortes, Parent Education Specialist, Boyle Heights Learning Center
CALA Library Resources and Equal Access: Serving Chinese Americans of the Twenty-First Century
AFL
Sunday, June 27, 1:30 pm - 3:30 pm
Please see Final Program for full description
DiVERSEity: Writers and Librarians of Color Partnering to Build a Multi-Ethnic Readership
ALA-DIVERSITY
Sunday, June 27, 4:00 pm - 5:30 pm
Writers and librarians speak on developing relevant, resonant literature and growing multicultural readership. As the surge in ethnic literature lures increasingly diverse readers to libraries, proactive librarians are capitalizing on this trend to build circulation and win back lost-users. With cultural book clubs, open-mics, writing workshops, special programming and irresistible marketing tactics, libraries across the country are tapping into new and underserved
customers.
Serving the Techie Boomer
PLA-LS
Monday, June 28, 8:30 am - 10:00 am
With the graying of America, librarians will be serving evermore older adults. Studies reflect a need for special technology services for this population. This program will present an introduction to the need for special services, an introduction to the array of services currently provided and offer a glimpse of future program needs.
Potholes on the Information Highway: Improving Access to Local Government Information
ALA-GODORT
Monday, June 28, 8:30 am - 12:00 pm
How are Web and other technologies changing citizen access to local government information? What problems exist in the flow of local government information? How do libraries access this information? Learn about the valuable research material often hidden within local documents, and about innovative techniques used in some cities to make this material available to the public. Speakers: Mary Martin, Reference Librarian for Business and Law, Claremont Colleges; Yvonne Wilson, California and Orange Co. CA Librarian, UC-Irvine; Joan Nelson, Assoc. Director, Center for Community Partnerships, Univ. of Central Florida; Carol Fogelson, Ass’t Comptroller, Orange Co., Florida
Has Your Public Librarian Been in Prison?
ASCLA-LSSPS
Monday, June 28, 8:30 am - 12:00 am
Changing lives through Literature. Books without Barriers. Sisterfriends@ Your library. Family Literacy@ your prison Library. These are some of the best practices that public librarians will share about their outreach programs to prisons, detention centers, jails, and juvenile institutions. Attendees will have opportunity to ask questions and discuss issues. Speakers: Selma Levi, Supervisor of Children's Dept., Enoch Pratt Free Library; LaToya McLean, Program Coordinator, PLCMC, North Carolina; Betsy Diamante-Cohen, Children Specialist, Enoch Pratt Free Library; Janice Stuter, Principal Librarian, California Dept. of Corrections; Kathy McLellan, Johnson County Library; Jere White, Library Coordinator to Jails, Multnomah County Library
Not an Option: Library Services to Multicultural Populations in Tough Times
PLA-LS
Monday, June 28, 10:30 am - 12:00 pm
Learn how library systems address issues of diversity, equity and service while keeping an eye on the bottom line. Speakers: Kathleen De La Pena McCook, Univ. of South Florida
REFORMA - Does Your Library Web Page Speak Spanish?
AFL
Tuesday, June 29, 1:30 pm - 3:30 pm
Does your library serve a sizable Spanish-speaking population? Does your library website speak their language? This program will provide you with some ideas to help you address the needs of your Latino patrons by using your website as an outreach tool.
Subtrack: Literacy & Outreach
Libraries & Civic Engagement: Models for Fostering Democracy
ALA-MEM PROGS
Saturday, June 26, 8:30 am – 12:00 pm
The public library has historically made significant contributions to democracy & civic engagement. A number of libraries have developed innovative civic engagement models: formed Centers for Community Networking, supported and led citizen research on public issues, developed frameworks for public discourse and partnered with public television to hold forums. These libraries are reaching deep into the community to encourage civic participation by by those often missing from civic discourse. Moderator: Taylor Willingham, Austin-Pacific. Speakers: Therese Bigelow, Deputy Dir. For Branch & Outreach Services, Kansas City Public Library; Karen Davis, Coordinator/Center for Community Networking, Lawrence Public Library; Donna Lauffer, Assoc. Dir. for Branches/Facilities, Johnson County Public Library
Public Libraries and Public Television: Collaborating to Make Outreach Work
ALA-OLOS
Saturday, June 26, 10:30 am - 12:00 pm
Please see Final Program for description
Marketing Research that Impacts Outreach to Special Populations
ALA-OLOS
Saturday, June 26, 1:30 pm - 3:30 pm
Please see Final Program for description.
Immigration's Impact on 21st Century Library Outreach Collections Development
ALA-OLOS
Sunday, June 27, 8:30 am - 12:00 pm
Outreach professionals will focus on the discussion on collection development in libraries where immigration has dramatic impact. Concerns for economic constraints, and scant review and purchase resources make this topic important for library outreach staff. Spend the afternoon studying this issue and guiding its potential in local communities.
Planning, Managing, & Marketing your Library Literacy Program
ALA-OLOS
Sunday, June 27, 8:30 am - 12:00 pm
Planning, managing and marketing your library's literacy program is more important than ever before. This session is designated to provide you with the strategies, tools, materials, and resources to: develop the fundamentals of a step-by-step plan for expanding or enhancing your library's literacy services; identify strategies for effectively managing your library's literacy programs and services; market your library's literacy programs and services to loyal stakeholders and a diverse exte
BCALA Authors are more than Writers
AFL
Sunday, June 27, 10:30 am - 12:00 pm
Join a variety of authors who are involved in other creative endeavors in this panel discussion of the other talents authors have that librarians could utilize to bring in patrons. Many authors are expressing themselves in other artistic ways and librarians can have them present programs other than book signings.
Focusing on Outreach in Library Schools
ALA-OLOS
Sunday, June 27, 1:30 pm - 3:30 pm
Dr. Bernard Vavrek, Clarion University (PA) and Dr. Jane Moor McGinn, University of Southern Connecticut, will lead this session that highlights Library School Outreach Curricula and resources. Other SLIS staff will share their techniques in introducing students to the real work of outreach in libraries through service delivery preparation for the diversity of users. Effective practices will be featured. Speaker: Dr. Bernard Vavrek, Clarion University
BUILDLITERACY.ORG
ALA-OLOS
Sunday, June 27, 1:30 pm - 3:30 pm
Speakers: Dale Lipschultz, Literacy Officer, Office for Literacy & Outreach Services; Tim Ponder, Ponder & Associates
Find Simple Answers in a Complex World
ALA-OLOS
Sunday, June 27, 4:00 pm - 5:30 pm
www.firstfind.info is a virtual library for the 90 million low literate adults in the U.S. Librarians can connect to firstfind.info for hundreds of easy-to-read websites about resources to meet the complex demands of jobs, parenting and citizenship. Learn how firstfind.info was developed, how websites are evaluated, annotated, and organized by librarians from the Westchester Library System, Brooklyn Public Library, New York Public Library, and the Queens Borough Public Library System. Speakers: Robin Osborne, Westchester Library System
Outreach: First or Last to Go in Your Library's Budget Crisis?
ALA-OLOS
Sunday, June 27, 4:00 pm - 5:30 pm
Please see Final Program for description
5th Annual Jean E. Coleman Library Outreach Lecture
ALA-OLOS
Monday, June 28, 8:30 am - 10:00 am
Please see Final Program for description
Literacy, 360 Degrees
ALA-OLOS
Monday, June 28, 10:30 am - 12:00 pm
Join practitioners from libraries around the country as they share best practices and program innovations from their literacy programs for adults, children, and families. This collection of poster sessions on literacy across the lifespan will work like a panel discussion, providing both a whole group question and answer session and the opportunity to speak with the individual library representatives.
Health Literacy and Adult Education: A Partnership Opportunity for Libraries
PLA-LS
Monday, June 28, 1:30 pm - 3:30 pm
Find out how poor reading skills help cause poor health and learn what libraries and others are doing. Dr. Rima Rudd, Harvard School of Public Health, will provide an overview of health literacy and the medical community's reaction. Library literacy programs will share how they partner with others to reach families with low reading skills. Speakers: Dr. Rima Rudd, Professor, Harvard School of Public Health; Rachel Rosenblum, Coordinator, West Palm Beach Community Health Information Service; Ellen Laurencella,
Director, Literacy Volunteers of Leon County (Fl.)
LINCS to Libraries: Literacy, Information, and Communication
ALA-OLOS
Monday, June 28, 1:30 pm - 3:30 pm
Ever had someone ask where to find a GED class? Or what the literacy rate in your area is? Does your library offer literacy classes, tutoring services, study space for adult learners, and/or books catering to adult student needs? Do you offer library cards to all your citizens? Then let us show you the LINCS system of literacy resources available to you and all your patrons. The LINCS system is supported by the National Institute for Literacy (NIFL) in Washington, DC. Speakers: Beth Fredrick, Research Associate, University of Tennessee; Jaleh Behroozi, National Institute for Literacy
Subtrack: Reference Services
Of Paper Maps and Vapor Maps: Finding maps for your library's users/readers/researchers
ALA-MAGERT
Saturday, June 26, 1:30 pm - 3:30 pm
Aimed at non-map librarians, the program is intended for those not expert in using maps and spatial data. Will illustrate how to find and use maps and atlases for reference and research use -- locally, nationally, internationally and via the Internet. Speakers: Alice C. Hudson, Chief, Map Division, The New York Public Library; Kathleen Weessies, Map Librarian, Michigan
State Univ.
A New Definition of Reference: Developing Guidelines
RUSA-MOUSS
Sunday, June 27, 8:30 am - 10:00 am
This program will present the RUSA MOUSS Evaluation of Reference Services Committee's draft Guidelines for Measuring and Assessing Reference Services. A panel will discuss the historic evolution of reference service and the critical need to redefine reference for the 21st Century. The guidelines offer a new definition of reference work and recommendations for measuring and assessing a wide range of reference activities.
Celebrating a Decade of Web-based Reference Collections-Where do we go from here?
RUSA-MARS
Sunday, June 27, 10:30 am - 12:00 pm
Virtual reference is a major aspect of reference service. While much of the focus has been on staffing, training, and other issues, an equally important concern is the web-based reference resources that librarians use to answer questions. Our program will examine the history and sustainability of these services as well as their future. Speakers: Joseph Janes, Assistant Professor, Information School, University of Washington; Susan McGlamery, 24/7 Reference Project
Director; Karen G. Schneider, lii. Org. Director
Management Tools and Issues in Digital Reference
RUSA-MARS
Sunday, June 27, 1:30 pm - 3:30 pm
With the expansion of synchronous and asynchronous web-based reference services libraries need better management tools to support both the day-to-day operation of these services and to provide management data critical to their longterm stability. This program will review current issues in MIS and reference services, including privacy in the analysis of use data and the management of knowledge databases, and the development and application of NISO standards for consortial networks.
New Reference Research: 10th Annual Reference Research Forum
RUSA-MOUSS
Sunday, June 27, 1:30 pm - 3:30 pm
The Reference Research Forum annually highlights significant recent discoveries impacting the reference service environment. This year's presentations include: Does the Medium Matter? A Comparative Analysis of Openings in Face-to-Face and Computer Mediated
Reference Interactions; “Hmmmm...just a moment while I keep looking." Interpersonal Communication in Chat Reference; A Longitudinal & Qualitative Study of Student Information-seeking behaviors, attitudes, & skill-development. Speakers: Virginia Cole, Reference & Digital Services Librarian, Cornell University, Olin & Uris Libraries; Kathlin L. Ray, Assistant Dean, University Library, University of the Pacific; Marie Radford, Acting Dean, Pratt Institute SLIS & Joe Thompson, Baltimore County Public Library
How's Your Health? Health Information for Diverse Communities
ALA-OLOS EQ
Sunday, June 27, 1:30 pm - 5:30 pm
As the U.S. population ages, health is becoming a larger issue for all of us. Statistics show that diverse populations have even greater health concerns. Researchers rely on the National Library of Medicine's databases when conducting medical and science research. The general public also depends on NLM for reliable consumer health information. This session will show participants how to access health information for both personal and patron use. Lunch will be provided!
Success By The Numbers: Statistics for Business Development
RUSA-BRASS
Monday, June 28, 8:30 am - 12:00 pm
Businesses need statistics to understand and exploit their existing markets and growth potential. Accurate current economic and demographic information, as well as forecasts,are critical tools for business planning. Libraries and information centers of all kinds can assist their user communities by guiding them to the best statistical sources on all levels. Speakers will address statistics relevant to business development on the international, national, and local levels. Speakers: Paul Zeisset, Economic Planning & Coordination Division, Bureau of the Census; Dr. Thomas Hult, Director, Michigan State Univ. Center for Intl Business Education & Research; Susan Floyd, Program Director, Bureau of Business and Economic Research, U of Florida-Gainesville
The Future of Reference Publishing: A Conversation with Publishers
ALA-PUBLISHING
Monday, June 28, 10:30 am - 12:00 pm
What is happening in reference publishing? This program will be a town hall style meeting with publishers about the evolution of reference publishing and the place of both print and online resources.
If We Could Start Over, What Would Reference Look Like?
RUSA
Monday, June 28, 1:30 pm - 3:30 pm
A multi-disciplinary group of experts will engage in an on-stage seminar, exploring the reinvention of reference service. The discussion will focus on ideal ways in which libraries can support customers' information needs by considering the current and future state of customers, communities, library staffs, collections, technology and related concerns. Comments will be solicited from the audience, with the idea of shaping a realistic vision of 21st century reference service.
Interested in User Svcs. & Outreach? You may also be interested in these programs:
Children & Young Adults Track
Intercultural Programs: The Joy of Discovering Each Other
Booktalking with Pizzazz
Early Literacy Content in Storytimes: Added Value
It Works! Successful Programs for School Age Children
Creating the Leaders of Tomorrow Through the Advisory Boards of Today
Program This: After-School Programming 101
Together is Better: Creative Collaborations Help Libraries Reach New Audiences
Su Biblioteca - Your Library
Storytelling 101
New Perspectives on School Outreach Programs
“I’m A Character” - Character-Driven Book Talks for Teens
Excellence in Library Services to Young Adults
Summer Reading Repertory: Your Starring Role in a Great Season
Collection Management & Technical Services Track
Library Catalogs and Non-Roman Scripts: Development and Implementation of Unicode for Cataloging and Public Access
SALSA de Topicos=Subjects in SALSA: Spanish and Latin American Subject Access
Enriching Subject Access
What’s Your Consortium Worth? The Relevancy of Cooperative Organizations in a Zero-Based Budget Climate
Digital Info. & Technologies Track
Research in a Wired World
License to Fill (Licensing and Secured Systems)
Copyright Basics for the Digital World
Scanning the Sunshine: The Univ. of Florida Map & Imagery Library Experience
The Public Library Geographic Database: A Nationwide Digital Resource & Map for Public Libraries
Implementing eCommerce Online Transactions in a Public Library Setting
Issues and Updates Track
Lib. and Info Service Innovations in African Countries
Other Programs
35th Annual Coretta Scott King Award Breakfast
7th Annual Diversity Fair
Multicultural Connections: Readers Advisory Service for Ethnic Communities
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