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Freedom: A Year in Review


Andrew Pace
By Andrew K. Pace

American Libraries Columnist
andrew_pace@ncsu.edu

Head of Information Technology
North Carolina State University Libraries, Raleigh

Column for December 2006


Every time I read a “year in review” roundup, it simply reminds me how quickly the preceding year has gone by, and the past year’s worth of news from the library automation world is no exception. By the end of this year, I will have received several hundred e-mails announcing everything from a minor system migration to a major multimillion-dollar corporate acquisition. The Library Technology Guides website is on pace, so to speak, to include over 5,000 press releases in its database for 2006 alone.

How do I wrap up 2006 in 800 words or less? I thought I would hit on a theme for the year: freedom. Freedom from restrictive systems, freedom from the restraint of formats, as well as the freedom that empowers both librarians and their patrons.

Empowerment surge
Whether you call it 2.0, a library movement, or whatever, there was wide recognition in the profession this year of a sea change in library automation. Librarians all over the world are no longer satisfied with the freedom to simply (not so simply, really) build their own systems; instead, they want some control over the systems that they buy.

John Blyberg of Ann Arbor Public Library actually kicked off a lot of this year’s discussion in late 2005 with his ILS Customer Bill of Rights (www.blyberg.net/2005/11/20/ils-customerbill-of-rights/). In it he writes about database access, standards, freedom of hardware, and security—four simple demands that would empower librarians who want something new and different from their systems.

Other libraries (like my own at North Carolina State University, the 252 public libraries belonging to Georgia PINES, and dozens of AquaBrowser customers) have attempted to reinvent the front end of the catalog, if not the entire ILS. Webservice evangelists like Paul Miller at Talis and many of the 2.0 crowd have convinced their colleagues that numerous services can be layered on top of disparate and even legacy systems.

Freedom from off-the-shelf technology
Of course, not everyone wants the freedom to tinker with a library’s system. In fact, I would say that those of us who do are greatly outnumbered by those who just want the systems they have to work better. But this is a year in which librarians should be thanking the tinkerers, the innovators, the masher-uppers, and the relentless complainers for raising the issues and raising the bar.

Library vendors took notice; in fact, many of them were among the crowd that was innovating and complaining. Empowerment is a great motivator, but not only for those seeking it. Library vendors responded in kind. Some opened their systems a little bit, some a lot. But mostly, they began to develop the sorts of applications that libraries wanted to build themselves.

Vendors do this not only because it is profitable, but because they know that for every library that hacks or builds something truly innovative, there are several dozen more that want to buy the same thing. Ex Libris sought partners in the University of Minnesota and Vanderbilt University to build Primo; Innovative Interfaces just announced 13 libraries that will be helping to build Encore. These types of partnerships are becoming more prevalent as the era of codevelopment (rather than codependence) is already at hand: Librarians tell vendors what we want rather than vendors spending so much effort convincing us of what we need.

Freedom of choice
Several years ago, when I was on the e-book evangelist circuit, I had the pleasure of meeting War of the Roses author Warren Adler. Long before Stephen King tried to tempt his readers with an e-only title, Adler actually reacquired the rights to his entire backlist of 28 novels and made them available in several e-book formats as well as print-on-demand (www.warrenadler.com). Adler and I shared a passion to free readers from the constraints of format. In a perfect ebook world, content from authors like Adler would be available as print-on-demand, audio books, or digitally as the e-book flavor of the month.

In his latest e-newsletter, Adler lauds new reading devices using e-ink, such as the Sony Reader, but still laments the slow embrace of e-book devices and the evolutionary growth of the market. “Changing people’s habits is like turning a battleship in a narrow channel. It takes very brave and imaginative people to take the risk of effecting change.” Adler is one of those brave people. (Would that publishers were as brave as authors.) Mass digitization, the Open Content Alliance, and the Google Books Library Project are also brave endeavors that have great potential to change how people discover, preserve, and consume books.

Find more, search less
I stole “find more, search less” from the description on the California Digital Library’s metasearch interface, which is clearly a play on Roy Tennant’s now-infamous quote: “Only librarians like to search, everyone else likes to find.” But it also synthesizes a year of library automation development in which we finally abandoned another tiresome cycle of bells-and-whistles building. Instead, we went back to basics and made things work.

The votes are not yet in on whether graphical search, faceted search, or clustering will win the day. The great thing is that none of these options is mutually exclusive as long as the trend toward building tools with 21stcentury technologies continues. The bar has been raised, and libraries and vendors are trying to get over it rather than only glancing up at it or simply passing underneath.

With freedom comes a lot of responsibility. It’s comforting to know that our profession is a brave one. Now we must be courageous enough to embrace ambiguity.

Announcements

  • Medialab Solutions, the Dutch creator of the popular visual and faceted search tool AquaBrowser, is expanding its product offering. Libraries with collections of fewer than 150,000 titles can now subscribe to AquaBrowser Online, a hosted catalog. Libraries can actually release the reins on their public interface, export their MARC records, and obviate the need for upgrades in exchange for a monthly fee. All new customers receive a 30-day free trial of the service.
  • Elsevier is further enhancing its Scopus citations with two new citation tools. WebCites attempts to track the growing influence of openly accessible peer-reviewed literature, linking directly to sources from Institutional Repositories and Thesis and Dissertation databases. PatentCites identifies citations from Scopus articles from patent resources and links to them. Resources include the U.S. Patent Office, the European Patent Office, and the World Intellectual Property Organization.
  • Kirtas Technology announced in October that it has signed an agreement with Microsoft for the digitization of both publisher-partner copyrighted works and select collections of public domain materials. The books will be available to Windows Live users through the Windows Live Books program. Microsoft and Kirtas are also collaborating with Cornell University Library.

Acquisitions and alliances

  • VTLS and EnvisionWare have teamed up for VTLS to market, resell, and integrate the EnvisionWare suite into the Virtua ILS, FASTRAC (RFID Solution), and the Vital repository system. EnvisionWare provides PC management and e-commerce self-service products to libraries.
  • Dow Jones has acquired Reuters’ 50% interest in news and business information giant Factiva. In a deal valued at $185 million over the next three years, Factiva will have a single owner, as Dow Jones already held the remaining 50% stake in the company. Dow Jones’ Enterprise Media Group, headed by former Factiva CEO Clare Hart, will run Factiva, which will make Reuters’ content available in Factiva until at least 2010.  

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