

BY ARTHUR YOUNG, PETER HERNON, and RONALD POWELL
The directors of today itemize the strengths their successors
must bring to the home office.
BY EMMA BRADFORD PERRY
Southern University and Louisiana State University create a
personalized model that focuses on mentoring and support.
BY MICHAEL LEVINE-CLARK
The 2004 list from ALA’s Reference and User Services Association
features must-have encyclopedias selected by public and academic librarians.
BY EDWARD PROCTOR
The vast divide separating those who design computer systems from
those who use them is a serious threat to our professional future.
ALA leader JOHN W. BERRY and civil libertarian NAT HENTOFF
face off on the Association’s response to Castro’s crackdown.
“Leading the Way to Justice”
BY CARLA D. HAYDEN
“What Turns You into a Librarian”
BY LEONARD KNIFFEL
“Remembering Who’s Boss in Human/Computer Interactions”
BY TIANA FRENCH
“One of the ‘World’s Most Beautiful Libraries”
BY JENNIFER BUREK PIERCE
“Journals Revisited: A Survivable Future”
BY WALT CRAWFORD
“Librarians Are Not Search Engines”
BY JOSEPH JANES
“The Business of Search Engines”
BY ANDREW K. PACE
“Rekindling Your Passion for Work”
BY ELISA F. TOPPER
BY CATHLEEN BOURDON
“Views from the Fringe”
BY GARY HANDMAN
“Living a Cell-Phone–Free Life”
BY WILL MANLEY