

BY LEONARD KNIFFEL
BY RICHARD M. DOUGHERTY
The availability of 24/7 reference is less crucial than the capability to offer it.
Plus: Digital Discomfort? “Get Over It,” Says Charles McClure, by Jennifer Burek Pierce.
BY VICKI D. BLOOM
The annual recommendations of distinguished reference works.
BY JESSAMYN WEST
The art of answering burning questions in the Nevada desert.
BY LYNN SCOTT COCHRANE
These monuments serve more as museums and repositories.
BY DANELLE HALL AND JANET SWAN HILL
Reflections on life lessons from opposite sides of the podium.
BY MATTHEW LOVING
From exile in Paris, Afghan librarian Latif Pedram relives the nightmare.
BY KATHY BRADY
A children’s librarian helped young Japanese Americans endure internment during World War II.
2002 numbers reveal cost increases largely unchanged from previous years.
“WTO and GATS: The Challenge to Libraries”
BY JOHN W. BERRY
“Once and Future Libraries: Virtual and Real”
BY CHRISTINE WATKINS
“How Many Times Can They Say ‘Children and Pornography?’”
BY LEONARD KNIFFEL
“Are We Sabotaging Ourselves with Our ‘Professional’ Image?”
BY ABBY KALAN
“Slowing Down the Speed-up: Library Standards”
BY WALT CRAWFORD
“I Sing the Body Electronic”
BY KAREN G. SCHNEIDER
“OCLC Taps VTLS to Help Migrate WorldCat”
BY DAVID DORMAN
BY CATHLEEN BOURDON
“Cuba in Crime Fiction”
BY BILL OTT
“126 Years Ago”
BY WAYNE WIEGAND
“And Then There Were Nuns”
BY WILL MANLEY