Contents of February 1999 American Libraries
News Fronts
4 ALA
- Arthur Goes to the Library
- Freedom of Information Day Slated for March 16
- Photo Contest Sets Scene for National Library Week
- YALSA Announces 1999 Book Giveaway Winner
- Chapter Report, by Christine Watkins
8 USA
- Study Ranks California Last in Student-Librarian Ratio
- States Offer At-Home Database Access
- Prosecution May Result in New Maine Law
- Patrons Pressure Board to Reinstate Staff
17 International
- Global Quick Takes
- Global Reach
Features
26 Taking Charge of Micromanagers
BY LARRY CORBUS
It's not the one who steers the ship that controls the helm, but the one who charts the course.
29 Sometimes the Roof Doesn't Just Leak, It Caves In!
BY CHARLES CURRAN AND ROBERT C. DAVIDSON
Micromanagement skills are a necessity for library directors pulled in every direction.
32 Flying Solo: Librarian, Manage Thyself
BY JUDITH A. SIESS
Independent librarians have the satisfaction of calling the shots-but it's not a job for everyone.
36 The E-Book: Pipe Dream or Potential Disaster?
BY DAVID DORMAN
Systems, not gadgetry, will determine if the book of the future is an electronic one.
40 Conference Call: Share and Share Alike?
Library directors Allan Kleiman and Jane Light examine the promise and peril of shared facilities.
46 Triumph over Adversity: Vo Thi Van's Story
BY KEITH M. COTTAM
A Vietnamese librarian returns to the U.S. after 24 harrowing years as a refugee.
50 When a Library Apologizes . . . 44 Years Later
BY STEVE WEATHERBE
A Canadian librarian fired for leftist ties gets an apology.
52 New Hall of Fame Honors Writers of African Descent
BY LEONARD KNIFFEL
Librarian and Broadside Press founder Dudley Randall is among the first 39 inductees.
Departments
19 Money Matters
20 Reader Forum
21 ALA President's Message
“An Open Letter to Judy Hines, Paul McMasters, Newseum & Freedom Forum”
BY ANN K. SYMONS
22 Editorial
“When Communities Want Branches, Why Don't We?”
BY LEONARD KNIFFEL
24 On My Mind
“Customer Service: A View from the Trenches”
BY TERESA PORTILLA OMIDSALAR
AND MAHMOUD OMIDSALAR
54 Currents
56 Internet Librarian
“Cable Internet: When It Is Good, It Is Very, Very Good”
BY KAREN G. SCHNEIDER
58 Technically Speaking
60 Librarian's Library
61 Quick Bibs
“Elizabethan Mysteries”
BY BILL OTT
63 This Month
“171 Years Ago . . . ”
BY WAYNE WIEGAND
65 Career Leads
95 Index to Advertisers
96 Will's World
“Piles of Files”
BY WILL MANLEY
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