Working Knowledge A Monthly Column about Life on the Job

By Elisa F. Topper American Libraries Columnist Elisa F. Topper is a career consultant in the Chicago area. Contact her at working@ala.org. Column for February 2003

I am a children's librarian at a busy city branch. My boss is a real witch. Every time I try to do more programming, organize a Friends group, or do any sort of outreach, she tries to put the kibosh on it. Should I go over her head? I don't want to transfer because I live in the neighborhood (she does not) and love working with my community.

Frustrated in Pittsburgh

Sorry to hear of the difficulty you're having with your boss. But, believe it or not, there is a way for you to turn the situation around. Above all, do not go over her head, as that will only add friction to your present situation. What you'll need to do—and it may not be easy—is make your boss "look good" by incorporating her into the work you are doing. Here are a few techniques and questions you should consider:

• You may want to try to analyze why she opposes your outreach efforts. Perhaps you should request a meeting to review your job description and what she views your primary responsibilities to be. It's possible she does not see these activities as part of your position.
  
• Ask her for feedback on a few of your projects-tell her that you value her expertise and would like her to help you. People are flattered when they are called upon for their advice.
  
• Be sure to give her credit for some of your work by listing her as your supervisor.
  
• Have your outreach efforts been criticized formally as part of the performance-appraisal process? Does your supervisor use the performance appraisal as a career-development tool or a punitive one?
  
• Has your job situation always been like this? Sometimes when the honeymoon period wears off, a subordinate, and a supervisor's true workplace personalities start to show, and you may begin to realize this is not the position for you now.
  
• Get the support you need to deal with workplace stress through a strong network of colleagues and friends.
  
• Contact the human resources department to find out about your Employee Assistance Plan (EAP), where you can talk things out with a trained professional.
  
• Give yourself six months; if, despite all your efforts, the situation does not improve, then cut your losses and move on—you will be a happier person in the long run and "work" will no longer be a four-letter word to you!
  

Resources to Assist You

www.ala.org/hrdr/ Information about library careers, education, recruitment, and salaries from ALA's Office for Human Resource Development and Recruitment.

www.liscareer.com Career development resources for librarians and library-related careers.

www.libraryhq.com Comprehensive portal for the profession.

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Dealing With Workplace Stress

Related health problems due to stress are becoming the predominant reason for worker disability, according to the National Institute for Occupational Safety and Health.

Each of us has special skills and talents that we bring to the workplace. A successful job placement is one in which you are able to use your abilities to their fullest.

Learn to be good to yourself during stressful times, whether at work or at home. Be sure to take time out, even if only for a short period: Take a brief walk, eat lunch away from your desk, get a massage on your way home, and don't forget to take a few deep breaths, just to mention a few ideas.

Accept the fact that there are things you can control and those you cannot. Try not to personalize any criticism you may receive; instead, use it as constructive feedback to help improve your work.

eXercise—okay, it doesn't start with an "x," but it is crucial when one is under stress. Endorphins are released during exercise, and this helps your body cope.

© Copyright 2003 American Library Association