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College and Research Libraries

January 2002, Vol. 63, No. 1

Table of Contents

Guest Editorial

September 11th and Academic Libraries
Mary Reichel

Abstracts

Tour Trends in Academic ARL Libraries
Lori Oling and Michelle Mach
PDF version

Conflict Resolution: A Case Study about Academic Librarians and Faculty Status
Pat Weaver-Meyers
PDF version

Instant Messaging Reference in an Academic Library: A Case Study
Marianne Foley
PDF version

A Constituency-based Support Model for Delivering Information Services
Christopher D. Barth and Janet R. Cottrell
PDF version

The Effect of the Web on Undergraduate Citation Behavior: A 2000 Update
Philip M. Davis
PDF version

Long-term Retention of Electronic Theses and Dissertations
Thomas H. Teper and Beth Kraemer
PDF version

University Library Directors in the Association of Research Libraries: The Next Generation, Part Two
Peter Hernon, Ronald R. Powell, and Arthur P. Young
PDF version

Book Reviews

• Collection Development in an Electronic Environment 
• Garber, Marjorie. Academic Instincts
• Gorman, Michael. Our Enduring Values: Librarianship in the 21st Century
• Hinchliffe, Lisa Janicke. Neal-Schuman Electronic Classroom Handbook
• The Renaissance Computer: Knowledge Technology in the First Age of Print 
• Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk

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