Libraries and the Internet Toolkit

Tips and Guidance for Managing and Communicating about the Internet

The Internet is a rich and educational resource for information, ideas and entertainment. No other medium provides us with so much information so easily. At the same time, the Internet has raised concerns about privacy and children's access to information. As the number one point of entry to the Internet outside of work, school or home, libraries, especially public libraries, address these concerns every day.

The American Library Association (ALA) has produced this "toolkit" to assist librarians in managing the Internet and educating their public about how to use it effectively. ALA encourages all libraries to implement policies that protect both children and public access to information and to take an active role in educating their communities about this important resource.


ALA Intellectual Freedom Committee, ALA Office for Intellectual Freedom, ALA Public Information Office, ALA Washington Office, ALA Emerging Leaders, 2010: Eileen K. Bosch, California State University, Long Beach; Toni M. Carter, Auburn University; Amanda Robillard, Northwestern University; Mara Degnan-Rojeski, Dickinson College; and Ngoc-Yen Tran, California Lutheran University.

A PDF may be downloaded at

This document was last updated January 6, 2012.

Table of Contents



Web 2.0

Technology Considerations

Legal Issues: CIPA & Filtering

Safety & Responsibility

Internet Use Policies

Information Literacy/Digital Citizenship

Copyright & Fair Use


Open Access

Preservation & Access

Access for People with Disabilities

Crisis Communication