Tough Questions and Answers

Q: Isn't is true that libraries are spending money on a public relations campaign when they should be spending it on more pressing concerns like books and new technology?

A: In our changing information age, we need libraries more than ever to help us sort through the information clutter. We need to remind the public that the library is one of the most valuable institutions we have and that we should not take it for granted. Libraries are changing and dynamic places where librarians help us find the best source of information whether it's a book or a Web site. They are also places for education and self-help and offer opportunity for people of all ages and backgrounds. That's the story this campaign aims to tell.

Q: Why do we need libraries when we have the Internet?

A: (Using key message)
I think what you're really asking is what role are libraries playing in our lives today. That's a great question.

Libraries are more than just places of information. They are part of the American dream. They are places for education and self-help and lifelong learning They offer opportunity for everyone to learn and to improve themselves. In our library, we offer English as a second language classes, homework help, assistance for new immigrants etc....

Q: Won't computers and the Internet put the library out of business?

A: On the contrary, we'll need libraries more than ever! For many children and adults, libraries are the only place they go to use the computer or surf the Web. Libraries are places where people connect not just with books and computers but with other people. Libraries have always been places for opportunity and self-help. That will never go out of style, no matter what new technology comes along. Libraries provide a wealth of resources for everyone!

Alternate version for above:

Q: Won't the Internet make libraries obsolete?

A: Absolutely not! In fact, if we didn't already have libraries, we'd have to invent them. That's because the library has something very important that the Internet simply does not have - the librarian. The Internet is a wonderful resource and a great convenience but it's far from perfect. According to one study, 70 percent of health and medical information on the Web is misleading or inaccurate. Librarians have been collecting and organizing information for centuries. They are really the "ultimate search engine." They can help you find the best source of information, whether it's online or in a book or pamphlet or video.

Q: Why should libraries get scarce tax dollars, when there are other such needs for health care, criminal justice, jobs, police and fire protection?

A: Libraries are part of the solution to many of these problems. Libraries help children and adults become literate, productive citizens. They provide afterschool programs for kids, adult and family literacy classes, job information centers, books and other resources to help of all ages lead better, satisfying lives.

Q: With all this new technology, why do we even need librarians these days?

A: Librarians are the ultimate search engine. They know how to find the best information, whether that's a book or a Web site. Teaching others how to find, use and evaluate information is a unique skill that librarians bring to a society suffering from information overload.

Q: Why should I bother going to the library when I can go to the superbookstore down the street?

A: The library offers something that these bookstores don't have. They offer the personal assistance of a librarian to help you find what you are looking for. Librarians have always been leaders in helping people find the right information. Today, they are techno-savvy, helping us find and use resources in print and online. In a world that's information rich, librarians are information smart. Librarians are really the ultimate search engine.

Alternative for above:

Q: Why should I use the library when I can go to the superbookstore down the street?

A: There are lots of reasons. Let me give you just three. First, libraries are unique. They offer a greater variety of resources than most bookstores could ever offer - in print and online. Second, libraries are both high tech and high touch. Virtually every library in America is wired to the Internet and there are librarians to help you find exactly what you are looking for. Third, libraries are part of the American dream, places for education, enjoyment and self-help. They offer opportunity for everyone. All you need is a library card.