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  1. I am RUSA

    Meet RUSA Member: Melissa F. Gonzalez Describe RUSA in three words: Community, opportunity, representative. Read more... ...

    MVANYEK - 06/05/2019 - 10:54 - Reference & User Services Association (RUSA)

  2. Melissa F. Gonzalez

    Head of Reference University of West Florida Pensacola, FL Describe RUSA in three words: How long have you been a RUSA member? 2012 (I think??) Community, opportunity, representative. What drew you to and continues to attract you to the RUSA Community? Th ...

    admin - 06/05/2019 - 10:58 - Reference & User Services Association (RUSA)

  3. Mastering Emotional Intelligence

    Monday, 9/9/2019 Emotional intelligence (EI) is an indispensable skill that can help you and your staff communicate more effectively and help foster a more inclusive library environment. EI is a trait that can be cultivated, and in this four-week course, ...

    NMOORE - 07/01/2019 - 11:41 - Reference & User Services Association (RUSA)

  4. Inside Interlibrary Loan: Basics for a New Millennium

    Monday, 11/4/2019 As library shelving and physical collections continue to vanish, electronic resource collections continue to grow. To keep up with this evolution, we need to expand our Interlibrary Loan (ILL) services to meet the needs of our library pa ...

    NMOORE - 03/28/2019 - 16:30 - Reference & User Services Association (RUSA)

  5. Reference Interview 101

    Monday, 9/16/2019- Monday, 10/21/2019 This six-week course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help your users identify what they need. ...

    NMOORE - 03/25/2019 - 14:18 - Reference & User Services Association (RUSA)

  6. Libraries and Aging 101: Educate, Engage and Empower Mature Adults

    Monday, 5/6/2019 Many communities are home to an aging population. Libraries in these communities need to be able to educate, empower and engage older adults. In this four-week course, librarian and gerontologist Fatima Perkins shares data-driven strategi ...

    NMOORE - 04/03/2019 - 09:49 - Reference & User Services Association (RUSA)

  7. I am RUSA

    The “I am RUSA” feature on the RUSA homepage will spotlight RUSA members and the work they do. If you would like to be considered for "I am RUSA", please complete the questionaire below. Thank you for helping to inspire your fellow RUSA members! ...

    admin - 06/05/2019 - 10:23 - Reference & User Services Association (RUSA)

  8. 2019 Annual Conference

    Preconferences in Washington, D.C. Kick off this year's American Library Association (ALA) Annual Conference with preconferences from RUSA. Join your colleagues on Friday, June 21 for an array of exciting programming.    RUSA Genealogy Preconference, ...

    MVANYEK - 06/11/2019 - 16:43 - Reference & User Services Association (RUSA)

  9. RUSA Emerging Leaders

    The American Library Association (ALA) Emerging Leaders (EL) program is a leadership development program which enables newer library workers from across the country to participate in problem-solving work groups, network with peers, gain an inside look int ...

    MVANYEK - 04/18/2019 - 10:12 - Reference & User Services Association (RUSA)

  10. [Strategy Series 3 of 3] Marketing the 21st Century Library

    Monday, 5/20/2019- Monday, 6/17/2019 This course teaches participants that marketing and promotions can help us better serve our patrons in the 21st century, and improve awareness and regard for our profession. Marketing in the 21st century library is a f ...

    NMOORE - 03/28/2019 - 16:28 - Reference & User Services Association (RUSA)