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  1. Strategies for Effective Library Communication

    Live Once Wednesday, 8/26/2015 2:00 PM (Eastern) 1:00 PM (Central) 12:00 PM (Mountain) 11:00 AM (Pacific) The key to any well-run organization is effective communication. Need help sharpening your communication skills? Handling problem personalities? Maxi ...

    EWHITMORE - 07/14/2015 - 11:52 - bvqj96

  2. This is Only a Test

    Live Once Certificate of Attendance Free! Monday, 5/4/2015 2:00 PM (Eastern) 1:00 PM (Central) 12:00 PM (Mountain) 11:00 AM (Pacific) This is only a test. Learning Outcomes This is only a test. Who Should Attend This is only a test. Registration Cost This ...

    SHOFMANN - 05/04/2015 - 11:59 - rb0cnm

  3. Managing Age Diversity in the Workplace

    On-Demand Multiple For the first time in American history, we have four different generations working and volunteering side by side. Discover the key characteristics of these four generations and explore new strategies for making the most out of age diver ...

    SHOFMANN - 07/27/2015 - 08:54 - rb0cnm

  4. Project Outcome: An Overview of PLA’s Latest Initiative for Libraries

    Learn about Project Outcome, PLA's latest field-driven initiative. Project Outcome will help libraries better measure the outcomes of the services they offer to patrons and provide the resources and support to effectively communicate and implement th ...

    SHOFMANN - 05/14/2015 - 12:21 - rb0cnm

  5. ALA Midwinter 2015: Cool Ideas and Take-Aways

    On-Demand Once Free! What jumped out at you or sparked your interest at the 2015 ALA Midwinter Meeting?  Share an idea from a presentation, a tool or technique you want to try, or a useful piece of information that changed your life. If applicable, please ...

    EWHITMORE - 06/04/2015 - 15:02 - bvqj96

  6. Improving Morale: It Can Be Done without Frosting

    Live Once Wednesday, 5/20/2015 2:00 PM (Eastern) 1:00 PM (Central) 12:00 PM (Mountain) 11:00 AM (Pacific) The webinair will explain why workplaces develop low morale, how to recognize the problem, and provide basic principles for change. Primary focus wil ...

    EWHITMORE - 05/21/2015 - 17:06 - bvqj96

  7. Time Management for Technical Services Managers

    The nature of work in technical services shifts and fluctuates depending on the time of year, type of materials, staffing levels, and changes in technology. By using time management methods inspired by business strategies, software development, and mindfu ...

    CMCCONNELL - 02/09/2015 - 10:57 - bvqj96

  8. LLAMA webinar: The Matrix-- Linking Competencies and Learning Opportunities

    As popular as they are, staff competencies can still seem too confusing or cumbersome for many library managers and supervisors to use effectively. Learning how they have been developed and adopted successfully in another institution can help. The Library ...

    FREULAND - 01/26/2015 - 10:10 - swmu54

  9. Making difficult conversations effective: An essential competency for life and leadership

    How do you ask an employee to start doing something they don’t want to do or to stop doing something they love to do?  It can be difficult, but understanding how to manage the conversation is essential for an effective leader. This webinar will show you h ...

    FREULAND - 12/18/2014 - 17:05 - swmu54

  10. LLAMA Webinar: “Planning to Transform Your Library”

    Summary: This webinar will present library service inquiry methods, including planning steps and models, to help you start to develop your next library service plan.  It will define opportunities that should be on your radar and offer strategies to get st ...

    FREULAND - 08/11/2014 - 12:25 - swmu54

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