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  1. Project Outcome: Learning Good Data Visualization

    Public libraries need more data and evidence to demonstrate their value to their communities, but collecting the data is only half the battle. How do you communicate it? How do you use it to make strategic decisions? Data visualization can help libraries ...

    SHOFMANN - 08/16/2019 - 09:31 - Public Library Association (PLA)

  2. DigitalLead: Hotspot Lending at Your Library

    Offering a hotspot lending program at your library offers endless opportunities for your patrons, especially those that lack broadband connectivity at home. This free on-demand webinar offers public library staff tools and resources for how and why to sta ...

    SHOFMANN - 07/31/2019 - 15:23 - Public Library Association (PLA)

  3. The Public Library’s Role during Elections: Voter Education in the Age of Misinformation

    In a time marked by uncertainty, the public library is in an extraordinary position as one of society’s most trusted institutions. Public libraries can leverage that trust to be at the forefront of voter education as we head into what will be one of the m ...

    SHOFMANN - 06/05/2019 - 09:29 - Public Library Association (PLA)

  4. Measuring the Success of Health Programs and Services

    Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value ...

    SHOFMANN - 05/30/2019 - 09:25 - Public Library Association (PLA)

  5. Cultural Intelligence: A PLA Webinar Series

    A two-part series Each on-demand webinar in this two-part series is available separately, or purchase access to the series at a discount. You've heard of IQ and EQ, but what about CQ? Cultural Intelligence (CQ) refers to our ability to function effec ...

    SHOFMANN - 07/30/2019 - 10:10 - Public Library Association (PLA)

  6. Libraries Connecting You to Coverage: Health Literacy

    As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is taking steps to increase consumer education around health insurance and information. How can your library help? This free on-demand webinar helps publ ...

    SHOFMANN - 05/14/2019 - 10:40 - Public Library Association (PLA)

  7. Improving the Quality of Youth Programs

    Improve the quality of out-of-school time or after-school programs at the point of service—the place where the youth and staff come together. Through a series of trainings and assessment tools from the David P. Weikart Center for Youth Program Quality, Ho ...

    SHOFMANN - 05/03/2019 - 12:41 - Public Library Association (PLA)

  8. What Makes a Successful PLA Conference Proposal?

    The PLA Conference is the premier event for public libraries, drawing thousands of librarians, library support staff, trustees, friends, and library vendors from across the country and around the world for a multi-day event offering over 100 top-quality e ...

    SHOFMANN - 04/22/2019 - 11:34 - Public Library Association (PLA)

  9. “Just One Thing”: Training Staff for Community Engagement

    Enhance the customer experience by increasing staff engagement! Learn how the Plano Public Library created a cohesive customer service experience by training staff to share “just one thing” about the library. Staff became more comfortable with patron inte ...

    SHOFMANN - 02/27/2019 - 10:16 - Public Library Association (PLA)

  10. Starting Small with Project Outcome

    Libraries may feel too overwhelmed with limited staff and resources to take on something new like measuring outcomes, which is why starting small and scaling up is the best method for success. Starting small helps libraries increase their staff’s comfort ...

    SHOFMANN - 02/06/2019 - 09:10 - Public Library Association (PLA)