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  1. “Tips for Managing a Library Instruction/Outreach Program”

    This webinar will provide practical ideas to help you move your instruction and outreach programs forward and help you look at the problems managers commonly face from a different angle. Learning Outcomes This webinar will provide: A format for a library ...

    FREULAND - 09/18/2014 - 13:55 - Library Leadership & Management Association (LLAMA)

  2. PLA Service Response Workbook: Welcome to the United States: Services for New Immigrants

    New immigrants and refugees will have information on citizenship, English Language Learning (ELL), employment, public schooling, health and safety, available social services, and any other topics that they need to participate successfully in American life ...

    admin - 08/28/2014 - 09:57 - Public Library Association (PLA)

  3. E-Gov: Make It Work @ your library (American Libraries/ORS Webcast)

    Originally aired December 10, 2010 How do you bridge the gap? * 53% of libraries report that staff do not have the necessary skills to meet patron e-government needs. * Public library staff report that helping citizens interact with government agencies an ...

    admin - 01/03/2012 - 12:24 - Online Learning