Standards for Libraries in Higher Education

Standards for Libraries in Higher Education

"Planning, Assessing, and Communicating Library Impact: Putting the Standards for Libraries in Higher Education into Action"

Bring the one-day workshop, “Planning, Assessing, and Communicating Library Impact: Putting the Standards for Libraries in Higher Education into Action,” to your campus, chapter, or consortia. The workshop is led by one or two expert presenters at locations across the country upon request. Please contact ACRL Program Officer Chase Ollis at or 800/545-2433 ext. 2521 to discuss dates and locations, pricing, and for complete workshop details.


Libraries in higher education are increasingly required to demonstrate their value and document their contributions to overall institutional effectiveness. The Standards for Libraries in Higher Education is a framework for library planning and assessment that can be used for a variety of circumstances including annual planning, program review, and accreditation self-study. Through presentation, discussion, and group activities, learn how to use the Standards to communicate your library’s impact.

Learning Outcomes

Workshop participants will be able to. . .

  • Establish the library and institutional contexts to effectively engage in planning, self-study, accreditation, or program review processes.
  • Use the ACRL Standards for Libraries in Higher Education and other foundational documents as a framework to develop benchmarks, evaluate quality and performance, and demonstrate value to the institutional mission.
  • Evaluate various metrics and assessment tools to select the best approach for a given situation.
  • Examine the role of leadership in building a culture of evidence to engage all librarians and staff members in effective decision-making.

Who Should Attend

This workshop is intended for all librarians, library staff, and library administrators who need to demonstrate the value of their library by documenting their contributions to overall institutional effectiveness and/or to identify areas for quality improvement. Attendees are not expected to have previous experience applying the Standards. Though the primary audience is librarians, library staff, library administrators and other campus professionals in areas of assessment, institutional planning and improvement, and academic technology may be interested as well.

Sample Schedule

8:30-11:30 a.m. The Standards as a Foundation for Assessment

Moving Assessment from Theory into Practice - A Planning and Assessment Cycle Approach

What is Evidence?


1:00-2:00 p.m. Designing Assessments that Demonstrate Mission, Value, and Contribution
2:00-3:30 p.m. Metrics and Benchmarking
3:30-4:30 p.m. Leadership and Organizational Change


Andrea Falcone

Andrea Falcone, MLS, MA, is the Head of Education & Outreach Services at the University of Colorado Denver. Falcone leads a dynamic instruction program that offers one-time, course-integrated instruction to various programs and groups on a campus with three institutions. She encourages library faculty to be experimental in designing their curriculum and to conduct assessments with the intent of continuous improvement. She is the Editor of the Beta Phi Mu Scholars Series published by Rowman & Littlefield and is the column editor for "Perspectives on Public Services," which appears in International Information & Library Review.

Debra Gilchrist

Debra Gilchrist, Ph.D., is Vice President for Learning and Student Success at Pierce College. In addition to academic and student affairs, Gilchrist leads efforts focused on regional accreditation and achievement of institutional outcomes at Pierce College, a community college in Lakewood, Washington. Prior to this position, she served as Dean of Libraries and Institutional Effectiveness at Pierce, and Instruction Librarian at Pacific Lutheran University in Tacoma, Washington. She has published and presented at numerous conferences and campuses on outcomes assessment as a tool for change, demonstrating the contributions of academic libraries through assessment of both learning and program impact and quality. She served as co-designer with Lisa Janicke Hinchliffe on two recent ACRL projects - the Standards for Libraries in Higher Education workshops and the Assessment in Action (AiA) program - developing the curriculum and facilitating workshops for both initiatives. She was an inaugural member of the ACRL Information Literacy Immersion Program, serving on the faculty from 1998-2016, and in 2007 was honored with the Miriam Dudley Instruction Librarian Award. Her doctoral dissertation focused on the leadership role of academic librarians to influence instructional change.

Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe is Professor/Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign as well as an affiliate faculty member in the university's School of Information Sciences. Along with Debra Gilchrist, Lisa was the lead designer for ACRL's training program for the Standards for Libraries in Higher Education and the IMLS-funded Assessment in Action (AiA) program and is the current coordinator of the Standards workshop presenter team. For more information about Lisa, see

Rhonda Huisman

Rhonda Huisman, MAE, MISLT is Director of Library Services at Marian University's Mother Theresa Hackelmeier Memorial Library, where she oversees strategic planning, library instruction, collections, and space as well as staffing, professional development, and outreach. Rhonda has researched faculty-librarian collaborations, information literacy, and the first-year experience, but her primary focus has been on collaborating with K-12 librarians, community colleges, and four-year institutions to research college-readiness initiatives. Recent publications and presentations at ALA, ACRL, LOEX, and the IUPUI Assessment Institute covered high-impact education practices, faculty-centered workshops, and communities of practice. She is an active member of several local and consortia boards, and has served on many ACRL committees including Chair of the Student Learning and Information Literacy Committee. Learn more about Rhonda in her ACRL Member of the Week profile on ACRL Insider.

Sharon Mader

Sharon Mader, MLS, MS, Ed.D., is Dean Emeritus of the Library at the University of New Orleans. She served as the ACRL Visiting Program Officer for Information Literacy from February 2015 through January 2017, working to guide the launch and implementation of the ACRL Framework for Information Literacy for Higher Education, which included developing the online Framework Sandbox database and repository at She has worked at a variety of public and private academic libraries, including the University of Illinois Health Sciences, Lake Forst College, DePaul University, and the University of Memphis. Her teaching background includes service a a Peace Corps Volunteer in Tunisia and as a founding faculty member of the ACRL Information Literacy Immersion program. As a campus leader, she participated in institutional effectiveness and accreditation initiatives at several universities and served on accreditation teams for SACS and for higher education degree programs offered by multiple academic institutions on Air Force bases around the country. Her professional activities include leadership roles in state, national, and international library associations, including the ACRL Instruction Section and as chair of the International Federation of Library Associations and Institutions (IFLA) Information Literacy Section.

Lisa Stillwell

Lisa Stillwell, MLIS, is Research and Instruction Librarian at Franklin & Marshall College in Lancaster, PA, where she serves as liaison to Africana Studies, English, Sociology, and Women's, Gender, and Sexuality Studies. Her campus involvement ranges from serving on the General Education Advisory Committee to the Faculty & Staff First Generation Student Allies Group. She is an active member of ACRL, and served on the task force that created the 2011 Standards for Libraries in Higher Education. Beyond Franklin & Marshall and ACRL, Stillwell is engaged in social justice organizations in her community.


Don't take our word for it. See what participants are saying!

“I really liked the presenter's examples and explanations of how to express and reflect outcomes most effectively.” ~ 2017 Workshop Participant

“I am not in a leadership position, but I will now be able to better support my supervisor with any program assessment she would like to initiate.” ~ 2017 Workshop Participant

“Very informative workshop and speaker!” ~ 2017 Workshop Participant

“I have been exposed to the ACRL Standards and the concepts of assessment but mostly in isolation. It was nice to interact and see how others use it in their own institutional contexts.” ~ 2017 Workshop Participant

“The workshop was well paced and informative. It didn't overwhelm me with too much information and gave me time to apply what I was learning.” ~ 2016 Workshop Participant

“Both presenters were engaging, entertaining, and insightful!” ~ 2016 Workshop Participant

Bring this workshop to your campus!

Ready to host this workshop at your institution? Here's what you need to know about hosting an ACRL RoadShow. To discuss dates, location, and pricing for a specific RoadShow, please contact ACRL Program Officer Chase Ollis at or (312) 280-2521.