Standards for Libraries in Higher Education

Standards for Libraries in Higher Education

Bring the one-day workshop, “Planning, Assessing, and Communicating Library Impact: Putting the Standards for Libraries in Higher Education into Action,” to your campus, chapter, or consortia. The workshop is led by one or two expert presenters at locations across the country upon request. Please contact ACRL Program Officer Chase Ollis at or 800/545-2433 ext. 2521 to discuss dates and locations, pricing, and for complete workshop details.


Cover of Standards for Libraries in Higher Education booklet

Libraries in higher education are increasingly required to demonstrate their value and document their contributions to overall institutional effectiveness. The Standards for Libraries in Higher Education is a framework for library planning and assessment that can be used for a variety of circumstances including annual planning, program review, and accreditation self-study. Through presentation, discussion, and group activities, learn how to use the Standards to communicate your library’s impact.

Learning Outcomes

Workshop participants will be able to. . .

  • Establish the library and institutional contexts to effectively engage in planning, self-study, accreditation, or program review processes.
  • Use the ACRL Standards for Libraries in Higher Education and other foundational documents as a framework to develop benchmarks, evaluate quality and performance, and demonstrate value to the institutional mission.
  • Evaluate various metrics and assessment tools to select the best approach for a given situation.
  • Examine the role of leadership in building a culture of assessment to engage all librarians and staff members in effective decision-making.

Who Should Attend

This workshop is intended for all librarians, library staff, and library administrators who need to demonstrate the value of their library by documenting their contributions to overall institutional effectiveness and/or to identify areas for quality improvement. Attendees are not expected to have previous experience applying the Standards. Though the primary audience is librarians, library staff, library administrators and other campus professionals in areas of assessment, institutional planning and improvement, and academic technology may be interested as well.

Sample Schedule

Time              Activity
30 minutes Registration & Coffee
3 hours The Standards as a Foundation for Assessment;
Moving Assessment from Theory into Practice - A Planning and Assessment Cycle Approach;
Developing Outcomes
1 hour Lunch
1 hour, 15 minutes Designing Assessments that Demonstrate Mission, Value, and Contribution (Criteria, Actions, Evidence, Analysis, Change)
1 hour, 15 minutes Metrics and Benchmarking
1 hour Leadership and Organizational Change;
Wrap-up and Reflection


Andrea Falcone

Andrea Falcone, Associate Director for Education & Public Services at the University of Colorado Denver. She is responsible for envisioning and managing information services that enhance research within and across disciplines, including academic success in and beyond the classroom. In this role Andrea also focuses on the strategic development of library learning spaces, integrated service points, and circulation services. She is the Editor of the Beta Phi Mu Scholars Series published by Rowman & Littlefield and is the column editor for "Perspectives on Public Services," which appears in International Information & Library Review.

Debra Gilchrist

Debra Gilchrist, Ph.D., is Vice President for Learning and Student Success at Pierce College. In addition to academic and student affairs, Gilchrist leads efforts focused on regional accreditation and achievement of institutional outcomes at Pierce College, a community college in Lakewood, Washington. Prior to this position, she served as Dean of Libraries and Institutional Effectiveness at Pierce, and Instruction Librarian at Pacific Lutheran University in Tacoma, Washington. She has published and presented at numerous conferences and campuses on outcomes assessment as a tool for change, demonstrating the contributions of academic libraries through assessment of both learning and program impact and quality. She served as co-designer with Lisa Janicke Hinchliffe on two recent ACRL projects - the Standards for Libraries in Higher Education workshops and the Assessment in Action (AiA) program - developing the curriculum and facilitating workshops for both initiatives. She was an inaugural member of the ACRL Information Literacy Immersion Program, serving on the faculty from 1998-2016, and in 2007 was honored with the Miriam Dudley Instruction Librarian Award. Her doctoral dissertation focused on the leadership role of academic librarians to influence instructional change.

Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe is Professor/Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign as well as an affiliate faculty member in the university's School of Information Sciences. Along with Debra Gilchrist, Lisa was the lead designer for ACRL's training program for the Standards for Libraries in Higher Education and the IMLS-funded Assessment in Action (AiA) program and is the current coordinator of the Standards workshop presenter team. For more information about Lisa, see, or learn more about her in her ACRL Member of the Week profile on ACRL Insider.

Rhonda Huisman

Rhonda Huisman, MAE, MISLT is Dean of University Library at St. Cloud State University, where she directs library strategic planning, instruction, collections, and space as well as staffing, professional development, and outreach. Rhonda has researched faculty-librarian collaborations, information literacy, and the first-year experience, but her primary focus has been on collaborating with K-12 librarians, community colleges, and four-year institutions to research college-readiness initiatives. She attended the Harvard Leadership Institute, and is an alumna of the Immersion Assessment track and current Immersion faculty member. Recent publications and presentations at ALA, ACRL, LOEX, and the IUPUI Assessment Institute covered high-impact education practices, faculty-centered workshops, and communities of practice, and regularly teaches first-year seminars and education courses. She is an active member of local and state committees, ACRL committees, and served as Chair of the Student Learning and Information Literacy Committee in 2016-17.

Learn more about Rhonda in her ACRL Member of the Week profile on ACRL Insider.

Sharon Mader

Sharon Mader, MLS, MS, Ed.D., is Dean Emeritus of the Library at the University of New Orleans. She served as the ACRL Visiting Program Officer for Information Literacy from February 2015 through January 2017, working to guide the launch and implementation of the ACRL Framework for Information Literacy for Higher Education, which included developing the online Framework Sandbox database and repository at She has worked at a variety of public and private academic libraries, including the University of Illinois Health Sciences, Lake Forst College, DePaul University, and the University of Memphis. Her teaching background includes service a a Peace Corps Volunteer in Tunisia and as a founding faculty member of the ACRL Information Literacy Immersion program. As a campus leader, she participated in institutional effectiveness and accreditation initiatives at several universities and served on accreditation teams for SACS and for higher education degree programs offered by multiple academic institutions on Air Force bases around the country. Her professional activities include leadership roles in state, national, and international library associations, including the ACRL Instruction Section and as chair of the International Federation of Library Associations and Institutions (IFLA) Information Literacy Section.

Learn more about Sharon in her ACRL Member of the Week profile on ACRL Insider.

Lisa Stillwell

Lisa Stillwell, MILS, is Associate Librarian for Research Services at Franklin & Marshall College, where she is responsible for managing the research/reference, instruction, and interlibrary loan services. She is also an active member of the F&M community, serving on the General Education Advisory Committee, the F&M Votes Coalition, the Committee on Sexual Misconduct, and the Sexual Misconduct Hearing Panel. An active member of ACRL, she served on the Task Force on the First-Year Experience, has co-chaired National Conference Program Planning Committees since 2005, and served on the Standards for Libraries in Higher Education Task Force (2009 - 2011).


Don't take our word for it. See what participants are saying!

"This was one of the best workshops I have ever attended. As someone who would describe herself as novice/intermediate in terms of assessment knowledge this was eyeopening and provided me with many ideas that I am implementing now." ~ 2018 Workshop Participant

"I felt like I received solid, practical information - not just theory." ~ 2018 Workshop Participant

"I feel much more confident about crafting outcomes!" ~ 2018 Workshop Participant

“I really liked the presenter's examples and explanations of how to express and reflect outcomes most effectively.” ~ 2017 Workshop Participant

“I am not in a leadership position, but I will now be able to better support my supervisor with any program assessment she would like to initiate.” ~ 2017 Workshop Participant

“Very informative workshop and speaker!” ~ 2017 Workshop Participant

“I have been exposed to the ACRL Standards and the concepts of assessment but mostly in isolation. It was nice to interact and see how others use it in their own institutional contexts.” ~ 2017 Workshop Participant

Bring this workshop to your campus!

Ready to host this workshop at your institution? Here's what you need to know about hosting an ACRL RoadShow. To discuss dates, location, and pricing for a specific RoadShow, please contact ACRL Program Officer Chase Ollis at or (312) 280-2521.