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  1. Managing Age Diversity in the Workplace

    On-Demand Multiple For the first time in American history, we have four different generations working and volunteering side by side. Discover the key characteristics of these four generations and explore new strategies for making the most out of age diver ...

    SHOFMANN - 07/28/2015 - 13:28 - rb0cnm

  2. I.F. LIVE

    On-Demand Once Certificate of Attendance Free! Wondering where to get clear, practical answers to your intellectual freedom questions? On a special episode of the never before broadcast talk show, I.F. LIVE, we explore the new and useful features of the ‘ ...

    KPEKOLL - 05/18/2015 - 10:48 - Advocacy, Legislation & Issues

  3. Marketing Plans for the Faint of Heart

    On-Demand Multiple If your heart starts to palpitate at the thought of writing a marketing plan, join us for this live, one-hour webinar to ease the pain. You’ll learn which steps in a marketing plan are critical to success and get to know the difference ...

    SHOFMANN - 07/28/2015 - 13:40 - rb0cnm

  4. Supervise with Success

    On-Demand Multiple A Two-Part Webinar Series Think about the greatest bosses you’ve ever known. Hard to believe, but they all started as uncertain, unpolished new supervisors at some point. While it takes a certain type of person to become a great boss, i ...

    SHOFMANN - 07/28/2015 - 14:54 - rb0cnm

  5. Using Excel to Help Cut Budgets

    On-Demand Once Free! In this session, the presenter will show ways to use Excel spreadsheet functions and features to compile, organize, and evaluate data for many purposes, not the least of which is planning with a reduced budget. Content covered will in ...

    CMCCONNELL - 06/23/2015 - 10:07 - bvqj96

  6. Creating Engaged and Motivated Staff: From Expectations to Excellence

    On-Demand Multiple Create a foundation of excellence by investing in your most valuable resource, library staff. When staff are well-trained and competent, they are motivated, engaged, and empowered to provide better services and improve their communities ...

    SHOFMANN - 07/20/2015 - 14:19 - rb0cnm

  7. Care and Feeding of the REAL Boss: Working Effectively with City and County Officials

    On-Demand Multiple Running a successful library frequently requires political savvy. Whether you’re working on a community-wide initiative, proposing an annual budget, or just want to make sure you have a seat at the table, it helps to know what makes cit ...

    SHOFMANN - 07/20/2015 - 14:17 - rb0cnm

  8. On Life Support, But Not Dead Yet! Revitalizing Reference for the 21st Century

    On-Demand Multiple You’ve heard it—reference transactions are down. Expensive resources aren’t used. Librarians feel their skills are underutilized. What can we do? Don’t give up! Innovative libraries are finding ways to revitalize their reference departm ...

    SHOFMANN - 07/29/2015 - 10:36 - rb0cnm

  9. The Elusive Library Non-User: How Can Libraries Find Out What Non-Users Want?

    On-Demand Multiple People who visit the library infrequently—or those who don’t visit at all—present a special challenge to public library staff.  It’s hard to identify why they don’t use the library, because they typically ignore surveys or focus groups. ...

    SHOFMANN - 07/20/2015 - 14:20 - rb0cnm

  10. E-Books and Libraries: What’s Next?

    On-Demand Multiple Douglas County (Colo.) Libraries director, Jamie LaRue is not content to wait for a resolution to the public library e-book borrowing/lending model to appear, and instead has been forging a new way forward, experimenting with innovative ...

    SHOFMANN - 07/29/2015 - 10:57 - rb0cnm

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