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  1. Managing Age Diversity in the Workplace On-Demand Webinar

    For the first time in American history, we have four different generations working and volunteering side by side. Discover the key characteristics of these four generations and explore new strategies for making the most out of age diversity. What motivate ...

    SHOFMANN - 04/23/2015 - 12:16 - Public Library Association (PLA)

  2. Marketing Plans for the Faint of Heart On-Demand Webinar

    If your heart starts to palpitate at the thought of writing a marketing plan, join us for this live, one-hour webinar to ease the pain. You’ll learn which steps in a marketing plan are critical to success and get to know the difference between marketing, ...

    SHOFMANN - 04/21/2015 - 13:25 - Public Library Association (PLA)

  3. LLAMA webinar: The Matrix-- Linking Competencies and Learning Opportunities

    As popular as they are, staff competencies can still seem too confusing or cumbersome for many library managers and supervisors to use effectively. Learning how they have been developed and adopted successfully in another institution can help. The Library ...

    FREULAND - 01/26/2015 - 10:10 - Library Leadership & Management Association (LLAMA)

  4. Supervise with Success On-Demand Webinar

    A Two-Part Webinar Series Think about the greatest bosses you’ve ever known. Hard to believe, but they all started as uncertain, unpolished new supervisors at some point. While it takes a certain type of person to become a great boss, it also takes someth ...

    SHOFMANN - 04/21/2015 - 13:31 - Public Library Association (PLA)

  5. Course Name

    Live Once Certificate of Attendance Free! Thursday, 1/15/2015 11:00 AM-12:00 PM (Eastern) 10:00 AM-11:00 AM (Central) 9:00 AM-10:00 AM (Mountain) 8:00 AM-9:00 AM (Pacific) Here is the description. Takeaways 1 2 3 4 5 6 Who Should Attend Managers Superviso ...

    louise_admin - 01/16/2015 - 14:32 - Online Learning

  6. Creating Engaged and Motivated Staff On-Demand Webinar

    From Expectations to Excellence Create a foundation of excellence by investing in your most valuable resource, library staff. When staff are well-trained and competent, they are motivated, engaged, and empowered to provide better services and improve thei ...

    SHOFMANN - 04/21/2015 - 13:08 - Public Library Association (PLA)

  7. Is Community Assessment a High Hurdle? Get Over It! On-Demand Webinar

    Strategic planning can be a galvanizing experience for any library, and, for public libraries, it all starts with digging deep and understanding your community. Today’s fiscal uncertainties challenge library leadership to put reliable information to the b ...

    SHOFMANN - 04/21/2015 - 13:22 - Public Library Association (PLA)

  8. Making difficult conversations effective: An essential competency for life and leadership

    How do you ask an employee to start doing something they don’t want to do or to stop doing something they love to do?  It can be difficult, but understanding how to manage the conversation is essential for an effective leader. This webinar will show you h ...

    FREULAND - 12/18/2014 - 17:05 - Library Leadership & Management Association (LLAMA)

  9. On Life Support, But Not Dead Yet! On-Demand Webinar

    Revitalizing Reference for the 21st Century You’ve heard it—reference transactions are down. Expensive resources aren’t used. Librarians feel their skills are underutilized. What can we do? Don’t give up! Innovative libraries are finding ways to revitaliz ...

    SHOFMANN - 04/21/2015 - 13:27 - Public Library Association (PLA)

  10. The Elusive Library Non-User On-Demand Webinar

    How Can Libraries Find Out What Non-Users Want? People who visit the library infrequently—or those who don’t visit at all—present a special challenge to public library staff.  It’s hard to identify why they don’t use the library, because they typically ig ...

    SHOFMANN - 04/21/2015 - 13:11 - Public Library Association (PLA)

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