Keys to Engaging Older Adults @ your library

Keys to Engaging Older Adults

Tips and tools on assisting older adults from the ALA Office for Literacy and Outreach Services

Measuring Your Success

Whatever you may call it - program, project, service or initiative - the evaluation of your efforts is essential to building program success.

Evaluation comes in many forms. For a one-time program, a simple customer feedback survey may be best. If you’re involved with a larger effort such as a program series or new service, you’ll want to pursue a more formal evaluation process that includes distinguishing goals, objectives, tasks, activities, logic models, outcomes and/or outcome indicators. If resources are available, you may want to hire an evaluator.

Develop your evaluation method/tool as an integral part of the initial planning effort. Don’t wait until the end. If you’ve received specific funding for an initiative, always follow the funder’s evaluation guidelines.

Look at these helpful resources:

Outcomes based evaluation information from the Institute of Museum and Library Services

United Way of America’s Measuring Program Outcomes

W. K. Kellogg Foundation’s Logic Model Development Guide 
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