If you know which unit or staff member you'd like to reach, the staff list provides contact information.
American Library Association (Google Map)
50 East Huron Street
Chicago, Illinois 60611-2795
Telephone: Toll free 800-545-2433 | Direct line 312-944-6780 | Fax 312-440-9374
Membership & Customer Service (MACS)
- Learn about the benefits of joining ALA.
- Join, renew, rejoin or add to your membership (login required)
- To resolve problems with your membership or a registration,
- E-mail Member and Customer Service or
- Call Member and Customer Service at 1-800-545-2433, press 5 (International members should call +1-312-944-6780) or
- Send a fax to MACS at 1-312-944-2641.
Ask the ALA Librarian
- For general questions, and especially library related questions, e-mail the ALA Library. See ask the ALA Librarian for more information.
Locations, Directions, Business Hours & Staff List
To learn more about the key issues facing America’s libraries and librarians and to talk to an ALA spokesperson, please contact:
Media Relations Manager
Donating to ALA
- Information: Why support ALA; Ways to give to ALA; Supporting one of ALA's units
- Form for donating to ALA and/or the units
Purchasing, Subscriptions, Marketing & Permissions
- Purchase ALA Graphics or ALA Editions products (offsite link, opens in new window).
- Subscribe to Booklist .
- To resolve problems with a subscription or purchase, e-mail Member and Customer Service or call them at 1-800-545-2433, press 5.
- Get a new book reviewed in Booklist.
- Market your product or service with ALA.
- Obtain rights or permissions to use our materials.
Jobs & Internships