Dean of library services
Rock Hill, South Carolina
Reading, said the great English essayist Matthew Arnold, “is culture.” Given the condition of reading test scores among school children nationwide, it isn’t surprising to find both our nation and our culture in trouble. Further, the rush to Internetize all schools, particularly K–12, adds to our downward spiral. If it were not for the Harry Potter books one might lose all hope who languishes here. Then, suddenly, you realize libraries really are in trouble, grave danger, when important higher-education officials opine, “Don’t you know the Internet has made libraries obsolete?” Gadzooks! as Harry himself might say.
In an effort to save our culture, strike a blow for reading, and, above all, correct the well-intentioned but horribly misguided notions about what is fast becoming Intertopia among many nonlibrarian bean counters, here are 10 reasons why the Internet is no substitute for a library.
Not Everything Is on the Internet
With over one billion Web pages you couldn’t tell it by looking. Nevertheless, very few substantive materials are on the Internet for free. For example, only about 8% of all journals are on the Web, and an even smaller fraction of books are there. Both are costly! If you want the Journal of Biochemistry, Physics Today, Journal of American History, you’ll pay, and to the tune of hundreds of thousands of dollars.
The Needle (Your Search) in the Haystack (the Web)
The Internet is like a vast uncataloged library. Whether you’re using Hotbot, Lycos, Dogpile, Infoseek, or any one of a dozen other search or metasearch engines, you’re not searching the entire Web. Sites often promise to search everything but they can’t deliver. Moreover, what they do search is not updated daily, weekly, or even monthly, regardless of what’s advertised. If a librarian told you, “Here are 10 articles on Native Americans. We have 40 others but we’re not going to let you see them, not now, not yet, not until you’ve tried another search in another library,” you’d throw a fit. The Internet does this routinely and no one seems to mind.
Quality Control Doesn’t Exist
Yes, we need the Internet, but in addition to all the scientific, medical, and historical information (when accurate), there is also a cesspool of waste. When young people aren’t getting their sex education off XXX-rated sites, they’re learning politics from the Freeman Web page, or race relations from Klan sites. There is no quality control on the Web, and there isn’t likely to be any. Unlike libraries where vanity press publications are rarely, if ever, collected, vanity is often what drives the Internet. Any fool can put up anything on the Web, and, to my accounting, all have.
What You Don’t Know Really Does Hurt You
The great boon to libraries has been the digitization of journals. But full-text sites, while grand, aren’t always full. What you don’t know can hurt you:
A library may begin with X number of journals in September and end with Y number in May. Trouble is, those titles aren’t the same from September to May. Although the library may have paid $100,000 for the access, it’s rarely notified of any changes. I would not trade access to digitized journals for anything in the world, but their use must be a judicious, planned, and measured one, not full, total, and exclusive reliance.
States Can Now Buy One Book and Distribute to Every Library on the Web—NOT!
Yes, and we could have one national high school, a national university, and a small cadre of faculty teaching everybody over streaming video. Let’s take this one step further and have only digitized sports teams for real savings! (Okay, I know, I’ve insulted the national religion.) Since 1970 about 50,000 academic titles have been published every year. Of these 1.5 million titles, fewer than a couple thousand are available. What is on the Net are about 20,000 titles published before 1925. Why? No copyright restrictions that cause prices to soar to two or three times their printed costs. Finally, vendors delivering e-books allow only one digitized copy per library. If you check out an e-book over the Web, I can’t have it until you return it. Go figure, as they say. And if you’re late getting the book back, there is no dog-ate-my-homework argument. It’s charged to your credit card automatically.
Hey, Bud, You Forgot about E-book Readers
Most of us have forgotten what we said about microfilm (“It would shrink libraries to shoebox size”), or when educational television was invented (“We’ll need fewer teachers in the future”). Try reading an e-book reader for more than a half-hour. Headaches and eyestrain are the best results. Besides, if what you’re reading is more than two pages long, what do you do? Print it. Where’s a tree hugger when you really need one? Moreover, the cost of readers runs from $200 to $2,000, the cheaper ones being harder on the eyes. Will this change? Doubtless, but right now there’s no market forces making it change. Will it change in less than 75 years? Unlikely!
Aren’t There Library-less Universities Now?
No. The newest state university in California at Monterey opened without a library building a few years ago. For the last two years, they’ve been buying books by the tens of thousands because—surprise, surprise—they couldn’t find what they needed on the Internet. California Polytechnic State University, home of the world’s highest concentration of engineers and computer geeks, explored the possibility of a virtual (fully electronic) library for two years. Their solution was a $42-million traditional library with, of course, a strong electronic component. In other words, a fully virtualized library just can’t be done. Not yet, not now, not in our lifetimes.
But a Virtual State Library Would Do It, Right?
Do what, bankrupt the state? Yes, it would. The cost of having everything digitized is incredibly high, costing tens of millions of dollars just in copyright releases. And this buys only one virtual library at one university. Questia Media, the biggest such outfit, just spent $125 million digitizing 50,000 books released (but not to libraries!) in January. At this rate, to virtualize a medium-sized library of 400,000 volumes would cost a mere $1,000,000,000! Then you need to make sure students have equitable access everywhere they need it, when they need it. Finally, what do you do with rare and valuable primary sources once they are digitized? Take them to the dump? And you must hope the power never, ever goes out. Sure, students could still read by candlelight, but what would they be reading?
The Internet: A Mile Wide, an Inch (or Less) Deep
Looking into the abyss of the Internet is like vertigo over a void. But the void has to do not only with what’s there, but also with what isn’t. Not much on the Internet is more than 15 years old. Vendors offering magazine access routinely add a new year while dropping an earlier one. Access to older material is very expensive. It’ll be useful, in coming years, for students to know (and have access to) more than just the scholarly materials written in the last 10 to15 years.
The Internet Is Ubiquitous but Books Are Portable
In a recent survey of those who buy electronic books, more than 80% said they like buying paper books over the Internet, not reading them on the Web. We have nearly 1,000 years of reading print in our bloodstream and that’s not likely to change in the next 75. Granted, there will be changes in the delivery of electronic materials now, and those changes, most of them anyway, will be hugely beneficial. But humankind, being what it is, will always want to curl up with a good book—not a laptop—at least for the foreseeable future.
The Web is great; but it’s a woefully poor substitute for a full-service library. It is mad idolatry to make it more than a tool. Libraries are icons of our cultural intellect, totems to the totality of knowledge. If we make them obsolete, we’ve signed the death warrant to our collective national conscience, not to mention sentencing what’s left of our culture to the waste bin of history. No one knows better than librarians just how much it costs to run a library. We’re always looking for ways to trim expenses while not contracting service. The Internet is marvelous, but to claim, as some now do, that it’s making libraries obsolete is as silly as saying shoes have made feet unnecessary.
This article originally appeared in American Libraries, April 2001, p. 76–78.